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22 changes: 13 additions & 9 deletions _plays/06.md
Original file line number Diff line number Diff line change
Expand Up @@ -3,16 +3,20 @@ play_number: 6
title: Assign one leader and hold that person accountable
---

There must be a single product owner who has the authority and responsibility to assign tasks and work elements; make business, product, and technical decisions; and be accountable for the success or failure of the overall service. This product owner is ultimately responsible for how well the service meets the needs of its users, which is how a service should be evaluated. The product owner is responsible for ensuring that features are built and managing the feature and bug backlogs.
There must be a single person who has sufficient authority to ensure that the project receives organizational support and to shield the implemenation team from distractions.

This person communicates goals and constraints in sufficient detail for the team to make informed decisions. The leader should be skilled in the moderation of discussions in order to ensure that all viewpoints are taken into consideration, and be willing to defer to the expertise of the team.

The leader is ultimately responsible for empowering the team to meet the needs of the product's users, which is how a service should be evaluated.

### Checklist
1. A product owner has been identified
2. All stakeholders agree that the product owner has the authority to assign tasks and make decisions about features and technical implementation details
3. The product owner has a product management background with technical experience to assess alternatives and weigh tradeoffs
4. The product owner has a work plan that includes budget estimates and identifies funding sources
5. The product owner has a strong relationship with the contracting officer
1. A leader has been identified
2. All team members agree that the leader can be relied upon to represent the team as they make decisions about features and technical implementation details
3. The leader has the technical experience to moderate discussions, assess alternatives, and weigh tradeoffs
4. The leader has a work plan that includes budget estimates and identifies funding sources
5. The leader has a strong relationship with the contracting officer

### Key Questions
- Who is the product owner?
- What organizational changes have been made to ensure the product owner has sufficient authority over and support for the project?
- What does it take for the product owner to add or remove a feature from the service?
- Who is the leader?
- What organizational changes have been made to ensure the leader has sufficient authority to support the implementation team?
- What does it take for the team to add or remove a feature from the service?