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Updated Personnel section per usability doc
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swinehartganderson committed May 28, 2024
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Expand Up @@ -611,92 +611,85 @@ <h5>ICT Development Training</h5>

<section id="personnel">
<h3>Personnel</h3>
<p>Persons with disabilities should be utilized throughout an [=organization=]’s hierarchy (all job types, all authority levels) where their unique insights and lived experiences can better inform decision making. This requires accessible and inclusive hiring practices covering applications, interviews, evaluations, onboarding and retention.</p>
<p>Qualified individuals with disabilities should be employed throughout an [=organization=]&apos;s hierarchy &#40;that is, all job types, all authority levels, and every department&#41; so that their unique insights and lived experiences can better inform decision-making.</p>

<section id="evaluate-personnel">
<h4>How to Evaluate Support Maturity Level</h4>
<ol>
<li>Download the <a href="https://www.w3.org/TR/maturity-model/A11yMaturityTemplate.xlsx">maturity model spreadsheet</a>.</li>
<li>List all the organization&apos;s current Personnel efforts.</li>
<li>Compare the list to the spreadsheet to decide which proof points will be used to assess your organization&apos;s “Personnel” accessibility maturity. Not all proof points will be used for every business or organization. The proof points in section 3.5.2 are non-exhaustive examples of criteria.</li>
</ol>
<p>The level is <b>Inactive</b> when proof points demonstrate that:</p>
<ul>
<li>no effort has been made or only isolated efforts have been identified.</li>
</ul>
<p>The level is <b>Launch</b> when proof points demonstrate that:</p>
<ul>
<li>including employees with disabilities in the workforce has been recognized </li>
<li>targeted recruiting of qualified candidates with disabilities has been initiated, but recruitment, retention, engagement, and activities related to disability inclusion are not well-organized</li>
<li>accessible hiring announcements that encourage applications from the disability community are posted</li>
<li>equal employment opportunities for people with disabilities is specifically stated in company diversity and inclusion policies and statements</li>
<li>a champion has been designated to facilitate and mature disability inclusion</li>
<li>plans are in place for providing disability inclusion training, relevant to each individual’s position.</li>
</ul>
<p>The level is <b>Integrate</b> when proof points demonstrate that:</p>
<ul>
<li>a disability inclusion roadmap that drives ICT accessibility is in place</li>
<li>the overall organizational approach to evaluating recruitment, retention, advancement, and engagement is defined </li>
<li>process integration for maturing disability inclusion efforts for ICT accessibility is in progress but not consistently implemented across the organization</li>
<li>the company has identified strategic positions to employ people with disabilities who will help audit and drive the development of accessible products and services</li>
<li>targeted recruiting of employees with disabilities with an accessible recruiting process</li>
<li>training on accessibility inclusion knowledge and skills relevant to each individual&apos;s position has started.</li>
</ul>
<p>The level is <b>Optimize</b> when proof points demonstrate that:</p>
<ul>
<li>employees with disabilities are leveraged throughout the organization to achieve full ICT accessibility maturity</li>
<li>organization-wide, disability inclusion staffing efforts are well-defined, evaluated, remediated, and integrated with ICT accessibility efforts and goals across the organization </li>
<li>employees with disabilities hold critical decision-making positions and are included in all areas of the organization to drive accessibility in every facet of the business</li>
<li>the disability employee resource group (ERG) is leveraged to inform accessibility decision-making</li>
<li>employees with disabilities are leveraged to audit accessibility</li>
<li>employees with disabilities are leveraged for product development</li>
<li>employees with disabilities are leveraged for the development of accessible services.</li>
</ul>
</section>


<section id="personnel-proof-points">
<h4>Proof Points</h4>
<p>Personnel proof points may include but are not limited to:</p>
<section id="targeted-recruiting">
<h5>Targeted Recruiting</h5>
<section id="recruiting">
<h5>Recruiting</h5>
<ul>
<li>Established goals for recruiting employees with disabilities</li>
<li>Hiring announcements with diversity statements encouraging applications from people with disabilities</li>
<li>Recruiting needs assessment/gap analysis</li>
<li>Preferential hiring initiatives to recruit employees with disabilities</li>
<li>Hiring announcements with targeted diversity statements narrowing eligibility to applicants with disabilities</li>
<li>established goals for recruiting employees with disabilities</li>
<li>hiring announcements with diversity statements encouraging and attracting applications from people with disabilities</li>
<li>a gap analysis or needs assessment to understand where the business is falling short of including applicants with disabilities</li>
<li>preferential hiring initiatives to recruit employees with disabilities, where not prohibited by law</li>
</ul>
</section>
<section id="accessible-job-application-platform">
<h5>Accessible Job Application Platform</h5>
<ul>
<li>Hiring tools, job boards, etc. meet a specified level of accessibility</li>
<li>Recruiting communications meet a specified level of accessibility</li>
<li>Accessibility audit of Jobs' website</li>
<li>Accessibility audit of application process</li>
<li>hiring tools, job boards, etc., meet a specified level of accessibility</li>
<li>recruiting communications meet a specified level of accessibility</li>
<li>accessibility audit of jobs&apos; website</li>
<li>accessibility audit of the application process</li>
</ul>
</section>
<section id="strategic-engagement">
<h5>Strategic Engagement</h5>
<ul>
<li>Established Employee Resource Group, with executive sponsor, for employees with disabilities to directly contribute first hand knowledge, and lived experience, to accessibility efforts</li>
<li>Product, and project focus groups of employees with disabilities</li>
<li>Mentoring program for employees with disabilities</li>
<li>established employee resource group &#40;ERG&#41;, with an executive sponsor, for employees with disabilities to directly contribute first-hand knowledge and lived experience to accessibility efforts</li>
<li>product and project focus groups of employees with disabilities</li>
<li>mentoring program for employees with disabilities</li>
<li>employees are informed of and have access to a defined accommodation process</li>
<li>accessible employee evaluations take accessibility into consideration</li>
<li>accessible employee onboarding processes </li>
</ul>
</section>
</section>
<section id="personnel-ratings-for-evaluation">
<h4>Ratings for Evaluation</h4>
<p>Follow the instructions in the <a href="#assessment-template-excel">Maturity Model Excel Spreadsheet</a> section to get the latest spreadsheet to fill out for this dimension.</p>
<table>
<tr>
<th>Maturity stages</th>
<th>Criteria</th>
</tr>
<tr>
<th>Inactive</th>
<td>
<strong>Definition:</strong> No staffing effort towards achieving [=organization=]-wide ICT accessibility maturity by including people with disabilities in the workforce. Possibly some informal activities. <p><strong>Outcomes:</strong></p>
<ul>
<li> None; No effort at all around recruiting, retaining, or engaging employees with disabilities.</li>
</ul>
</td>
</tr>
<tr>
<th>Launch</th>
<td>
<strong>Definition:</strong> Recognized need to include employees with disabilities in the workforce to contribute to [=organization=]-wide ICT accessibility maturity. Planning initiated, but recruitment, retention, and engagement, activities around disability inclusion are not well organized. <p><strong>Outcomes:</strong></p>
<ul>
<li>Hiring announcements encourage applications from the disability community.</li>
<li>Disability inclusion is specifically articulated in companies diversity and inclusion policy, and statement.</li>
<li>Champion has been designated to facilitate, and mature disability inclusion. </li>
</ul>
</td>
</tr>
<tr>
<th>Integrate</th>
<td>
<strong>Definition:</strong> Disability inclusion roadmap, to drive ICT accessibility, in place. Overall organizational approach to evaluating recruitment, retention, and engagement is defined. Process integration for maturing disability inclusion efforts for ICT accessibility in progress. Not consistently implemented across the [=organization=]. <p><strong>Outcomes:</strong></p>
<ul>
<li>Strategic positions are identified for employees with disabilities to be placed in that will help audit, and drive, the development of accessible products, services.</li>
<li>Targeted recruiting of employees with disabilities</li>
<li>Accessible recruiting process</li>
</ul>
</td>
</tr>
<tr>
<th>Optimize</th>
<td>
<strong>Definition:</strong> Employees with disabilities are leveraged throughout the [=organization=] to achieve full ICT accessibility maturity. Organization-wide, disability inclusion staffing efforts are well-defined, evaluated, remediated, and integrated with ICT accessibility efforts, and goals, across the organization. Employees with disabilities hold key decision making positions, and are spread out across all areas of the organization to drive accessibility in every facet of the business. <p><strong>Outcomes:</strong></p>
<ul>
<li>Disability Employee Resource Group is leveraged to inform accessibility decision making.</li>
<li>Employees with disabilities leveraged to audit accessibility.</li>
<li>Employees with disabilities leveraged for product development.</li>
<li>Employees with disabilities leveraged for development of accessible services.</li>
</ul>
</td>
</tr>
</table>
</section>
</section>

<section id="procurement">
<h3>Procurement</h3>
<p>Procurement is a strategic process focused on finding and acquiring cost-effective products needed by an [=organization=]. Activities in procurement include sourcing, negotiation, and selection of goods and services.</p>
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