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Fixes #216
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also fixed definition of ACR and referenced all in document with key term
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clapierre committed Jul 25, 2024
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Expand Up @@ -135,9 +135,9 @@ <h3>Key terms</h3>
<dl id="terms">
<dt><dfn>accommodation</dfn></dt>
<dd><p>Modifications or adjustments that enable an individual with a disability to gain access and successfully complete tasks.</p></dd>
<dt><dfn data-lt="ACR">Accessibility Conformance Report</dfn> (ACR)</dt>
<dd><p>A document that formally summarizes the extent to which an information and communications technology (ICT) product or service conforms to international accessibility guidelines and standards.</p>
<p>The report's format is based on the [=Voluntary Product Accessibility Template®=] (VPAT®). ACRs are used by buyers to understand how accessible a product is, and any potential deficiencies.</p></dd>
<dt><dfn data-lt="ACR">ACR</dfn></dt>
<dd><p>Accessibility Conformance Report: A document that formally summarizes the extent to which an information and communications technology (ICT) product or service conforms to international accessibility guidelines and standards.</p>
<p>The report's format is based on industry recognized standard. ACRs are used by buyers to understand how accessible a product is, and any potential deficiencies.</p></dd>
<dt><dfn>communities of practice</dfn></dt>
<dd>
<p>A community of practice is a group of people who share a common concern, a set of problems, or an interest in a topic and who come together to fulfill both individual and group goals. Communities of practice often focus on sharing best practices and creating new knowledge to advance a domain of professional practice. Interaction on an ongoing basis is an important part of this.</p></dd>
Expand All @@ -164,9 +164,6 @@ <h3>Key terms</h3>
</dd>
<dt><dfn>proof point</dfn></dt>
<dd><p>Are criteria for accessibility maturity supported by evidence.</p></dd>
<dt><dfn data-lt="VPAT®">Voluntary Product Accessibility Template®</dfn> (VPAT®)</dt>
<dd><p>A document template established by the Information Technology Industry (ITI) Council used by vendors to evaluate how well each accessibility requirement is met by a particular product.</p>
<p>Vendors use this template to respond to a potential [=customer=]’s [=Accessibility Conformance Report=] (ACR), which details how the product supports each criteria at one of four levels: Section 508, WCAG, EN 301 549 or international. VPATs, based on ACRs, are used by buyers to understand how accessible a product is, and any potential deficiencies.</p></dd>
</dl>
</section>
</section>
Expand All @@ -185,7 +182,7 @@ <h3>Dimensions</h3>
<li><strong>Communications: </strong>Information as it relates to an [=organization=]’s accessibility, as well as accessibility of all internal/external communications.</li>
<li><strong>Knowledge and Skills: </strong>Ongoing education, and outsourcing practices to fill gaps for accessibility operations.</li>
<li><strong>Support: </strong>Accessibility assistance provided to internal employees and external [=customers=] with disabilities.</li>
<li><strong>ICT (Information and Communication Technology) Development Life Cycle: </strong>Incorporation of web, software and hardware accessibility considerations in development processes - from idea conception, to design, development, testing, ACR production, user research, maintenance and obsolescence.</li>
<li><strong>ICT (Information and Communication Technology) Development Life Cycle: </strong>Incorporation of web, software and hardware accessibility considerations in development processes - from idea conception, to design, development, testing, [=ACR=] production, user research, maintenance and obsolescence.</li>
<li><strong>Personnel: </strong>Job descriptions, recruiting, disability-related employee resource groups necessary to provide lived-experience to accessibility efforts.</li>
<li><strong>Procurement: </strong>A strategic process that concentrates on finding and acquiring accessible products required by an organization. Activities may include: sourcing, negotiation, and selecting goods and services.</li>
<li><strong>Culture: </strong>The attitudes, sensitivity, and behaviors around accessibility, including internal interaction, perception, and decision-making.</li>
Expand Down Expand Up @@ -310,7 +307,7 @@ <h5>Accessible Direct Communications</h5>
<ul>
<li>marketing and sales materials delivered in electronic formats</li>
<li>technical documents or position papers</li>
<li>Product [=Accessibility Conformance Reports=] (ACRs)</li>
<li>Product Accessibility Conformance Reports ([=ACRs=])</li>
<li>other accessibility documentation</li>
<li>presentations.</li>
</ul>
Expand All @@ -324,7 +321,7 @@ <h5>Accessible Direct Communications</h5>
</li>
<li>Products and services: accessibility compliance documentation is available and delivered in an accessible format &#40;on the website, by request, or through the procurement process&#41;
<ul>
<li>accessibility conformance reports &#40;ACR&#41;</li>
<li>Accessibility Conformance Reports &#40;[=ACR=]&#41;</li>
<li>accessibility statement&#40;a legal requirement for websites for public sector bodies in the European Union&#41;</li>
<li>other accessibility-related documents, as identified.</li>
</ul>
Expand Down Expand Up @@ -510,7 +507,7 @@ <h5>Support Metrics and Goals</h5>

<section id="ict-development-lifecycle">
<h3>ICT Development Lifecycle</h3>
<p>Accessible Information and communication technologies &#40;ICT&#41; serve as a critical enabler that allows persons with disabilities to realize full and effective opportunities to participate, on the basis of equality, in all aspects of society and development that involve technology. Accessibility should be considered throughout the entire ICT development lifecycle: from idea conception to design, development, testing, production of an ACR based on the VPAT, user research, maintenance, and obsolescence. Training programs must be established and ongoing to have the necessary skills for the ICT Development Lifecycle dimension.</p>
<p>Accessible Information and communication technologies &#40;ICT&#41; serve as a critical enabler that allows persons with disabilities to realize full and effective opportunities to participate, on the basis of equality, in all aspects of society and development that involve technology. Accessibility should be considered throughout the entire ICT development lifecycle: from idea conception to design, development, testing, production of an [=ACR=] based on Industry recognized standards, user research, maintenance, and obsolescence. Training programs must be established and ongoing to have the necessary skills for the ICT Development Lifecycle dimension.</p>
<section id="evaluate-ICT-development-lifecycle">
<h4>How to Evaluate ICT Development Lifecycle Maturity Level</h4>
<ol>
Expand Down Expand Up @@ -541,7 +538,7 @@ <h4>How to Evaluate ICT Development Lifecycle Maturity Level</h4>
<li>design specifications include accessibility guidance, developers consistently create accessible User Interfaces &#40;UI&#41;, manual and automated accessibility testing is performed during development, and automated accessibility testing is incorporated into Continuous Integration/Continuous Delivery &#40;CI/CD&#41; build pipelines</li>
<li>release management includes gates for accessibility quality</li>
<li>maintenance releases are re-inspected for accessibility</li>
<li>ACRs are updated and made available, as needed, for procurable ICT</li>
<li>[=ACR=]s are updated and made available, as needed, for procurable ICT</li>
<li>research deliberately seeks out and evaluates input from users with disabilities</li>
<li>ICT development lifecycle accessibility training, relevant to each individual&apos;s position, is required, measured, and monitored for improvement.</li>
</ul>
Expand Down Expand Up @@ -608,7 +605,7 @@ <h5>Quality Review Through Release</h5>
<li>content review for social media posts</li>
</ul>
</li>
<li>accessibility Conformance Report &#40; ACR&#41; authoring guide for commercial off-the-shelf &#40;COTS&#41; products used within the business, such as Google Workspace, Microsoft Office, or Jira</li>
<li>accessibility Conformance Report &#40; [=ACR=]&#41; authoring guide for commercial off-the-shelf &#40;COTS&#41; products used within the business, such as Google Workspace, Microsoft Office, or Jira</li>
</ul>
</section>

Expand Down Expand Up @@ -1234,7 +1231,7 @@ <h3>Internal resources needed to implement the maturity model at your organizati
<h3>Sample use cases for identifying internal resources</h3>
<p>To help you get started, we&#8217;ve curated eight sample use cases that an organization might encounter and identified what dimensions and roles could be involved to help complete the task. Refer to the roles table in the appendix for more details.</p>
<h4 style="font-size:18px;">Use case one</h4>
<p>A software company is responding to an RFP. They&#8217;ve been asked to demonstrate that they can retain the accuracy and timeliness of their VPATs and refresh them as needed.</p>
<p>A software company is responding to an RFP. They&#8217;ve been asked to demonstrate that they can retain the accuracy and timeliness of their [=ACR=]s and refresh them as needed.</p>
<p><b>Dimensions:</b><br>
Knowledge and Skills, ICT Dev Lifecycle, and Personnel are the critical dimensions.<br><br>
<b>Roles that could be involved in use case one:</b></p>
Expand Down Expand Up @@ -1268,7 +1265,7 @@ <h4 style="font-size:18px;">Use case one</h4>
</ul>

<h4 style="font-size:18px;">Use case two</h4>
<p>A government agency is issuing an RFP. They want to ask potential respondents to demonstrate that they can retain the accuracy and timeliness of their VPATs and refresh them as needed.</p>
<p>A government agency is issuing an RFP. They want to ask potential respondents to demonstrate that they can retain the accuracy and timeliness of their [=ACR=]s and refresh them as needed.</p>
<p><b>Dimensions:</b><br>
Knowledge and Skills, ICT Dev Lifecycle, and Personnel are the critical dimensions.<br><br>
<b>Roles that could be involved in use case two:</b></p>
Expand Down

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