Merge pull request #201 from w3c/Response-to-issue-#198-

3-3-3-outcomes edit
w3c · Dec 14, 2023 · 1287de8 · 1287de8
2 parents d829f06 + 6cfe753
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diff --git a/.DS_Store b/.DS_Store
diff --git a/.gitignore b/.gitignore
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-.DS_Store
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@@ -531,7 +531,7 @@ <h4>Ratings for Evaluation</h4>
               <td>
 								<strong>Definition:</strong> Customers: Fully trained [=customer=] support staff able to support users' accessibility questions. Multiple ways to communicate with technical support are provided that meet the needs of customers with disabilities. <p><strong>Outcomes:</strong></p>
 								<ul>
-									<li>Employees/Talent Acquisition: Candidates are offered [=accommodations=] for their interviews. Disability Employee Resource Group(s) provide social and professional support to employees with disabilities.</li>
+									<li>ICT Accessibility support available for all internally and externally used IT. Training programs are in place for IT support staff are trained and deployed. Continuous improvement plans ongoing.</li>
 								</ul>
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                   <td>
     								<strong>Definition:</strong> Customers: Fully trained [=customer=] support staff able to support users' accessibility questions. Multiple ways to communicate with technical support are provided that meet the needs of customers with disabilities. <p><strong>Outcomes:</strong></p>
     								<ul>
-    									<li>Employees/Talent Acquisition: Candidates are offered [=accommodations=] for their interviews. Disability Employee Resource Group(s) provide social and professional support to employees with disabilities.</li>
+    									<li>ICT Accessibility support available for all internally and externally used IT. Training programs are in place for IT support staff are trained and deployed. Continuous improvement plans ongoing.</li>
     								</ul>
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                 </tr>
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