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www.twitch.tv - video or audio doesn't play #106823

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webcompat-bot opened this issue Jul 3, 2022 · 1 comment
Closed

www.twitch.tv - video or audio doesn't play #106823

webcompat-bot opened this issue Jul 3, 2022 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important
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worksforme

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@webcompat-bot
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webcompat-bot commented Jul 3, 2022 •
edited
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URL: https://www.twitch.tv

Browser / Version: Firefox 103.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:
Twitch stream not opening but the chat and other features working. Video and audio both not loading at all just the buffering circle.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 3, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 3, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 3, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.twitch.tv - video or audio doesn't play Jul 4, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jul 4, 2022
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue. I was able to play a stream, with no issues encountered:

Screenshot_6

Tested with:

Browser / Version: Firefox Beta 103.0b4(64-bit)
Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_27/2022]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Jul 4, 2022
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