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QA Triage Trends #262

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softvision-oana-arbuzov opened this issue Jul 12, 2022 · 37 comments
Closed

QA Triage Trends #262

softvision-oana-arbuzov opened this issue Jul 12, 2022 · 37 comments
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@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Jul 12, 2022

Gather & describe Webcompat issue where we spot patterns/trends while performing Triage.

@janodvarko keep in the loop.

@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Jul 12, 2022

Our current findings:

@softvision-raul-bucata
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There are a lot of duplicates for web.whatsapp.com not loading in PRIVATE MODE:

This issue is also reproducible if the "Delete history" option is enabled or "Delete cookies and site data when Firefox is closed" is enabled or any other setting that will cause the browser to behave like in private browsing mode.

@softvision-raul-bucata
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softvision-raul-bucata commented Jul 29, 2022

It seems that the print preview is broken for some sites in Firefox, as we had a couple of reports regarding this, on desktop:

update 02/09/2022

Some new reports about Print Preview (browser feature) rendering the print preview page broken:

Bugzilla bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1269023

For Android, we have this related issue in fenix : mozilla-mobile/fenix#13214

@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Aug 2, 2022

@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Aug 5, 2022

@ksy36
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ksy36 commented Aug 11, 2022

There are 4 reports about Firefox being unsupported that share similar UI:

Screen Shot 2022-08-10 at 11 26 40 PM

webcompat/web-bugs#100131
webcompat/web-bugs#101496
webcompat/web-bugs#107833
webcompat/web-bugs#107969

It looks like are built using the same platform from Entrata (property management software): https://www.entrata.com/marketing/prospect-portal. So there are likely more sites that are affected. We can add an intervention and investigate whether it's possible to find a solution that would cover domains that we don't know about.

@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Aug 29, 2022

Users complain about graphical glitches, flickering, artifacts and freezes on sites using devices with Android 13, which don't occur on lower Android versions.

We'll gather all the issues about this here and add the label Android 13.
Currently, we don't own a device with Android 13, and tested in RDM, but we can't reproduce them.

[Update] I received the update to Android 13 on my Pixel 5, and re-checked all issues - none reproducible as described.

@softvision-raul-bucata
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softvision-raul-bucata commented Oct 6, 2022

@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Oct 11, 2022

There are some reported issue related to Short YouTube videos - incorrect video played:

Bugzilla: For reference, https://bugzilla.mozilla.org/show_bug.cgi?id=1794103 has been filed.

@softvision-raul-bucata
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softvision-raul-bucata commented Oct 14, 2022

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softvision-raul-bucata commented Oct 28, 2022

@softvision-raul-bucata
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softvision-raul-bucata commented Nov 11, 2022

Issues where videos on pages can not be played:

Reproducible:

Needsinfo:

Not reproducbile:

@sv-calin
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sv-calin commented Nov 25, 2022

@softvision-raul-bucata
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@ksy36
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ksy36 commented Dec 16, 2022

is part of Entrata platform (#262 (comment)) for which we ship an intervention, I'll file a bug to add this domain to it (not related to 110, but rather all versions of Firefox)

@softvision-raul-bucata
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softvision-raul-bucata commented Dec 23, 2022

Issues where Azure fails to load elements on the page:

Needsinfo (account needed):

Duplicates:

Update 30.12.2022:

@softvision-raul-bucata
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DRM content is needed to be accepted on the first run for video not playing on Netflix, Amazonprime, Disneyplus, Hulu.

This has been addressed initially here:

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