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www.accenture.com - Slow load/bad performance (private issue) #116276

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webcompat-bot opened this issue Jan 3, 2023 · 4 comments
Closed

www.accenture.com - Slow load/bad performance (private issue) #116276

webcompat-bot opened this issue Jan 3, 2023 · 4 comments
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-perfprofile OKR Label - issues probably related to bad performance type-bad-performance When sites are unresponsive, slow transition
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@webcompat-bot
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webcompat-bot commented Jan 3, 2023

URL: https://www.accenture.com/it-it/about/company/italy

Browser / Version: Firefox 108.0
Operating System: Windows 10
Tested Another Browser: No

Problem type: Something else
Description: The site makes Firefox freeze and it's unable to load.
Steps to Reproduce:
I click on the link from Google search results. First Firefox is unable to load the website. After about 1 minute Firefox is frozen and has to be force quit.

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jan 3, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Jan 3, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jan 3, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.accenture.com - see bug description Jan 4, 2023
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jan 4, 2023
@sv-calin
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sv-calin commented Jan 4, 2023

Thank you for reporting this issue, there's definitely a performance issue. At first sight it seems that the page won't load and it slows down the browser but after a few minutes the page loads.

image

image

Firefox Profiler: https://share.firefox.dev/3i88VBN

Tested on:
• Browser / Version: Firefox Nightly 110.0a1 (2023-01-03) / Firefox Release 108.0.1 / Chrome 108.0.5359.125
• Operating System: Windows 10

Note:

  1. Reproducible on both Firefox Release and Nightly, regardless of the ETP status
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_01/2023]

@sv-calin sv-calin changed the title www.accenture.com - see bug description www.accenture.com - slow load/bad performance Jan 4, 2023
@sv-calin sv-calin added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-bad-performance When sites are unresponsive, slow transition labels Jan 4, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Jan 4, 2023
@sv-calin sv-calin added the trend-perfprofile OKR Label - issues probably related to bad performance label Jan 4, 2023
@ksy36
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ksy36 commented Jan 10, 2023

I was able to reproduce this yesterday, but it seems to be loading as expected today with no delay. @sv-calin could you please check if it's still an issue for you?

@ksy36 ksy36 modified the milestones: needsdiagnosis, worksforme Jan 10, 2023
@sv-calin
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It seems like its only reproducible with Strict ETP now:

image

Standard ETP:

image

Tested on:
• Browser / Version: Firefox Nightly 110.0a1 (2023-01-10)
• Operating System: Windows 10

[inv_02/2023]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Jan 20, 2023
@sv-calin
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Did some more testing and it seems to be a private issue, I was able to reproduce it in private regardless of the ETP status. I've created a bugzilla report for that: https://bugzilla.mozilla.org/show_bug.cgi?id=1811843

[inv_04/2023]

@sv-calin sv-calin removed this from the worksforme milestone Jan 23, 2023
@sv-calin sv-calin added this to the moved milestone Jan 23, 2023
@sv-calin sv-calin changed the title www.accenture.com - slow load/bad performance www.accenture.com - slow load/bad performance (private issue) Jan 23, 2023
@softvision-raul-bucata softvision-raul-bucata changed the title www.accenture.com - slow load/bad performance (private issue) www.accenture.com - Slow load/bad performance (private issue) Feb 13, 2023
@ksy36 ksy36 removed the status-needsinfo-ksy36 ping @ksy36 label Aug 17, 2023
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Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-perfprofile OKR Label - issues probably related to bad performance type-bad-performance When sites are unresponsive, slow transition
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