www.accenture.com - site is not usable

[ralinchan]

URL: https://www.accenture.com

Browser / Version: Firefox 113.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Firefox does not appear to want to load this website (accenture.com). It eventually pops up the "This page is slowing down Firefox" stop button.

Testing it on Edge, it loads instantly without issue.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[anjannair]

@ralinchan can you disable any extensions (if any) and check again? The site loads for me on Firefox v113.0 without issues.

[ralinchan]

As requested, all extensions disabled:

[ralinchan]

@anjannair

Also for reference since there was a reply in my inbox to check Firefox's protection blocking, here's with the extensions disabled and Firefox's shield showing nothing is being blocked:

[anjannair]

@ralinchan tested it on Windows with Firefox v113 too from my end on accenture.com/us-en and it works completely fine. If possible can you paste what output you are receiving in your browser console?

PS - When testing it on my machine I had adblocker enabled too and yet it loads fine.

[ralinchan]

@anjannair

Thank you for taking your time with this! Here's the console output after loading Firefox and going straight to Accenture site:

[anjannair]

I am suddenly facing the issue too :))

Looks like an issue with their launch javascript code

Tested on Firefox v113 on Linux and Firefox Developer Edition v114. Works perfectly on Chromium-based browsers.

[sv-calin]

We appreciate your report but this is a known issue.

Closing as duplicate of #116276 and https://bugzilla.mozilla.org/show_bug.cgi?id=1811843

Note: I've tested on both Firefox Release and Nightly and had no issues regardless of the Enhanced Tracking Protection (ETP) status.

Tested on:
• Browser / Version: Firefox Nightly 115.0a1 (2023-05-14) / Firefox Release 113
• Operating System: Windows 10

Create a new profile and try again.

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Finish"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

[qa_20/2023]