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m.youtube.com - video or audio doesn't play #112478

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osmano807 opened this issue Oct 17, 2022 — with webcompat-app · 2 comments
Closed

m.youtube.com - video or audio doesn't play #112478

osmano807 opened this issue Oct 17, 2022 — with webcompat-app · 2 comments
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browser-fenix engine-gecko The browser uses the Gecko rendering engine priority-critical status-needsinfo trend-videoplay OKR Label - video not playing or presenting graphic glitches
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@osmano807
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URL: https://m.youtube.com/shorts/ObqzTPpjz24

Browser / Version: Firefox Mobile 107.0
Operating System: Android 12
Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
No vídeo playing on any page, works on chromium based browsers.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20221013100028
  • channel: nightly
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Oct 17, 2022
@webcompat-bot webcompat-bot added browser-fenix engine-gecko The browser uses the Gecko rendering engine priority-critical labels Oct 17, 2022
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue. The video plays:

Screenshot_1

Tested with:

Browser / Version: Firefox Nightly 107.0a1 (2015910411-🦎107.0a1-20221017035343🦎)
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_42/2022]

@softvision-raul-bucata softvision-raul-bucata added the trend-videoplay OKR Label - video not playing or presenting graphic glitches label Oct 26, 2022
@softvision-raul-bucata
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Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further.
This will be closed as Incomplete.

[inv_43/2022]

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Labels
browser-fenix engine-gecko The browser uses the Gecko rendering engine priority-critical status-needsinfo trend-videoplay OKR Label - video not playing or presenting graphic glitches
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