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www.youtube.com - video or audio doesn't play #107863

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celticht32 opened this issue Jul 23, 2022 — with webcompat-app · 2 comments
Closed

www.youtube.com - video or audio doesn't play #107863

celticht32 opened this issue Jul 23, 2022 — with webcompat-app · 2 comments
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@celticht32
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URL: https://www.youtube.com/watch?v=IAniS1E32n0

Browser / Version: Firefox 102.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
I try to watch the video and all it does is spin. it does not start usually playing. sometimes refreshing the site/link works sometimes it does not.. most of the time the video doesnt play. I have restarted firefox, restarted my internet, rebooted my machine and nothing is resolving the issue.

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From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 23, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical labels Jul 23, 2022
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue. I was able to view the video, with no issues encountered:

Screenshot_29

Tested with:

Browser / Version: Firefox Release 102.0.1 (64-bit)
Operating System: Windows 10 PRO x64

@celticht32 Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_30/2022]

@softvision-oana-arbuzov
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@celticht32 unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further.
I'll close this issue as Incomplete.

[inv_31/2022]

@softvision-oana-arbuzov softvision-oana-arbuzov closed this as not planned Won't fix, can't repro, duplicate, stale Aug 5, 2022
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