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cns.usps.com - Labels from USPS.com, ebay.com and PayPal.com the barcodes are blurry #110873

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webcompat-bot opened this issue Sep 16, 2022 · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-important type-printing Issues with printing and related functionality
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webcompat-bot commented Sep 16, 2022

URL: https://cns.usps.com/

Browser / Version: Firefox 104.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Safari

Problem type: Something else
Description: USPS Label Printing - Barcode is blurry
Steps to Reproduce:
When printing USPS 1/2 sheet Labels from USPS.com, ebay.com and PayPal.com the barcodes are blurry. ONLY the barcodes. I've even tried to Download the label as a PDF and attempt to print with Mac Preview and the barcodes are still blurry when downloaded from Firefox 104.0. When I use Safari, for all 3 of these sites, I have crisp clear clean barcodes. This issue has only started to happen in the last few months of 2022

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@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Sep 16, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Sep 16, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Sep 16, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. cns.usps.com - see bug description Sep 16, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Sep 16, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added os-mac Issues only happening on macOS. type-printing Issues with printing and related functionality labels Sep 16, 2022
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softvision-oana-arbuzov commented Sep 16, 2022

Thanks for the report, but I don't have a pdf file to print.

@ksy36 do you happen to have one?

Based on the QA Triage Trend, this might be related to another observed issue regarding the print preview feature. I will be moving this to Needsdiagnosis to gather relevant data regarding the Trend issue.

[qa_37/2022]

@softvision-oana-arbuzov softvision-oana-arbuzov changed the title cns.usps.com - see bug description cns.usps.com - Labels from USPS.com, ebay.com and PayPal.com the barcodes are blurry Sep 16, 2022
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ksy36 commented Nov 3, 2022

I don't have an access to a label like this in a pdf format to test this unfortunately. But this sounds similar to #111002. Likely a duplicate of https://bugzilla.mozilla.org/show_bug.cgi?id=1779202 which has been addressed recently, at least for the most part, see comment.

Reporter, would you be able to test this by any chance and leave a comment here, if this is still reproducible, please?

@ksy36 ksy36 closed this as completed Nov 3, 2022
@ksy36 ksy36 modified the milestones: needsdiagnosis, fixed Nov 3, 2022
@ksy36 ksy36 removed the status-needsinfo-ksy36 ping @ksy36 label Nov 3, 2022
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