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support.mozilla.org - video or audio doesn't play #114586

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webcompat-bot opened this issue Nov 24, 2022 · 1 comment
Closed

support.mozilla.org - video or audio doesn't play #114586

webcompat-bot opened this issue Nov 24, 2022 · 1 comment
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical trend-audioplay OKR Label - the audio does not play trend-videoplay OKR Label - video not playing or presenting graphic glitches
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worksforme

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@webcompat-bot
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webcompat-bot commented Nov 24, 2022 •
edited by softvision-raul-bucata
Loading

URL: https://youtube.com

Browser / Version: Firefox 108.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
VIDEO AND AUDIO DO NOT WORK ON YOUTUBE

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20221122190120
  • channel: beta
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Nov 24, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 24, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Nov 24, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. support.mozilla.org - video or audio doesn't play Nov 24, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Nov 24, 2022
@softvision-raul-bucata softvision-raul-bucata added trend-videoplay OKR Label - video not playing or presenting graphic glitches trend-audioplay OKR Label - the audio does not play labels Nov 24, 2022
@softvision-raul-bucata
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We appreciate your report. I was not able to reproduce the issue:

Screenshot_1

Tested with:

Browser / Version: Firefox Beta 108.0b54 (64-bit)
Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_47/2022]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Nov 24, 2022
@sv-calin sv-calin mentioned this issue Nov 25, 2022
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical trend-audioplay OKR Label - the audio does not play trend-videoplay OKR Label - video not playing or presenting graphic glitches
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