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www.youtube.com - video or audio doesn't play #108538

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webcompat-bot opened this issue Aug 5, 2022 · 1 comment
Closed

www.youtube.com - video or audio doesn't play #108538

webcompat-bot opened this issue Aug 5, 2022 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical
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worksforme

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@webcompat-bot
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webcompat-bot commented Aug 5, 2022 •
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URL: https://www.youtube.com

Browser / Version: Firefox 103.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
when I go to play certain videos they are stuck on loading, sometimes reloading the page works, sometimes it doesn't. The video tends to never loads. I have tried exiting the tab and reopening it but that doesn't always work either. It has been getting more frequent as well. I tested it in a chrome web browser and the video loads fine on there. I haven't noticed it to happen on a specific channel, it just happens on random videos.

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From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Aug 5, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 5, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Aug 5, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.youtube.com - video or audio doesn't play Aug 5, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 5, 2022
@softvision-oana-arbuzov
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softvision-oana-arbuzov commented Aug 5, 2022 •
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Thanks for the report, but I'm not able to reproduce the issue. For me the video plays without issues.
URL: https://www.youtube.com/watch?v=r00px-X3QGY
image

Tested with:
Browser / Version: Firefox Nightly 105.0a1 (2022-08-04), Firefox Release 103.0.1
Operating System: Windows 10 Pro

Reporter, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_31/2022]

@softvision-oana-arbuzov softvision-oana-arbuzov closed this as not planned Won't fix, can't repro, duplicate, stale Aug 5, 2022
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