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baofeng.fr - Buttons are not working #113715

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webcompat-bot opened this issue Nov 9, 2022 · 10 comments
Open

baofeng.fr - Buttons are not working #113715

webcompat-bot opened this issue Nov 9, 2022 · 10 comments
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo-denschub ping @denschub trend-button OKR Label- Issues where buttons on the page are not functional

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@webcompat-bot
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webcompat-bot commented Nov 9, 2022

URL: https://baofeng.fr/Commencer-session?back=history

Browser / Version: Firefox 107.0
Operating System: Windows 10
Tested Another Browser: Yes Other

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:
On the logging page I can't push the Login button. The page seems dead.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20221103190044
  • channel: aurora
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Nov 9, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 9, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Nov 9, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. baofeng.fr - site is not usable Nov 9, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Nov 9, 2022
@softvision-raul-bucata softvision-raul-bucata added the trend-button OKR Label- Issues where buttons on the page are not functional label Nov 10, 2022
@softvision-raul-bucata
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softvision-raul-bucata commented Nov 10, 2022

We appreciate your report. I was able to reproduce the issue:

17.11.2022_09.55.51_REC.mp4

Tested with:

Browser / Version: Firefox Release 106.0.5 (64-bit)/ Firefox Nightly 108.0a1 (2022-11-09) (64-bit) /Firefox Beta 107.0b9 (64-bit)/ Chrome Version Version 107.0.5304.107 (Official Build) (64-bit)
Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.
  4. The cookie policy can be accepted after some time spent on the page.

Moving this to NeedsDiagnosis for further investigations.

[qa_45/2022]

@softvision-raul-bucata softvision-raul-bucata changed the title baofeng.fr - site is not usable baofeng.fr - Buttons are not working Nov 10, 2022
@softvision-raul-bucata softvision-raul-bucata added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal labels Nov 10, 2022
@wisniewskit
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@softvision-raul-bucata , I can't reproduce this one (and your image appears to be of eBay, not Baofeng). Does it actually reproduce for you?

@wisniewskit wisniewskit added the needsinfo-raul ping @softvision-raul-bucata label Nov 16, 2022
@softvision-raul-bucata
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@wisniewskit Sorry about that. It's the new screen rec program that I am using. The issue is still reproducible for me, none of the buttons are working on the page:

17.11.2022_09.55.51_REC.mp4

Tested with:

Browser / Version: Firefox Release 107.0 (64-bit)/ Firefox Nightly 109.0a1 (2022-11-16) (64-bit)
Operating System: Windows 10 PRO x64

[inv_46/2022]

@denschub
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I also can't reproduce this today?

@sv-calin
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Well, there's a loading bar on the page and nothing is clickable until its done loading.

vid.mp4

Tested on:
• Browser / Version: Firefox Nightly 109.0a1 (2022-11-16)
• Operating System: Windows 10

[inv_46/2022]

@wisniewskit
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@sv-calin: I also cannot click in Chrome while the page is loading (for instance, when I emulate a slow connection in their desktop developer tools).

Are you sure the same "cannot click while page is loading" issue isn't happening in Chrome on your end? It seems to just be the site's design. It seems fully possible that the page could get stuck in that loading state because of a slow or unstable network connection.

@wisniewskit wisniewskit added the status-needsinfo-calin ping @sv-calin label Nov 17, 2022
@sv-calin
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sv-calin commented Nov 18, 2022

On Chrome I don't have that loading bar, the page is loaded instantly. Tested also on Edge and Opera, it works fine. I experience this issue only on Firefox (Release/Nightly).

baof.mp4

[inv_46/2022]

@softvision-raul-bucata softvision-raul-bucata removed the needsinfo-raul ping @softvision-raul-bucata label Nov 18, 2022
@sv-calin sv-calin removed the status-needsinfo-calin ping @sv-calin label Mar 15, 2023
@wisniewskit
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@sv-calin could you maybe get a performance profile of the page loading slowly? It loads quickly for me (even over an EU VPN connection), so I don't see the loading indicator on the given URL long enough for this to be a problem on my end. Or if it's fast for you now, I guess we can close this issue as WORKSFORME.

@wisniewskit wisniewskit added the status-needsinfo-calin ping @sv-calin label Jun 13, 2023
@sv-calin
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The issue is still reproducible for me. I'm not sure why but while recording a performance profile the page loads almost instantly, like Firefox profiler would force page load. I've seen this behaviour on multiple websites when we had similiar issues.

baofeng.rec.mp4

I'm not sure how much it will help based on the above but here's the Performance profile : https://share.firefox.dev/3CtAxaW

[inv_24/2023]

@sv-calin sv-calin removed the status-needsinfo-calin ping @sv-calin label Jun 14, 2023
@wisniewskit
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Hmm, I'm not sure if that profile will help, sadly. Maybe @denschub can reproduce this?

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Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo-denschub ping @denschub trend-button OKR Label- Issues where buttons on the page are not functional
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