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www.churchofjesuschrist.org - see bug description #110125

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sstreeter opened this issue Sep 2, 2022 — with webcompat-app · 2 comments
Closed

www.churchofjesuschrist.org - see bug description #110125

sstreeter opened this issue Sep 2, 2022 — with webcompat-app · 2 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal status-needsinfo type-printing Issues with printing and related functionality
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@sstreeter
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URL: https://www.churchofjesuschrist.org/study/manual/come-follow-me-for-primary-old-testament-2022/36?lang=eng

Browser / Version: Firefox 104.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: Printing only prints one page on mac or pc. Works correctly in Google Chrome.
Steps to Reproduce:
Tried this on multiple computers and VM's.
Made sure I was using latest version of Firefox 104.0.1 (64-bit) tried on both mac and pc platform. Result is the same only prints one page and doesn't see the remaining 3 pages. In Chrome I see and can print 4 pages of the document.

View the screenshot Screenshot
Browser Configuration
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From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Sep 2, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal labels Sep 2, 2022
@softvision-raul-bucata softvision-raul-bucata added os-mac Issues only happening on macOS. type-printing Issues with printing and related functionality labels Sep 2, 2022
@softvision-raul-bucata
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softvision-raul-bucata commented Sep 2, 2022

We appreciate your report. I was not able to reproduce the issue. All the pages are present in the print preview function:

Screenshot at Sep 02 15-00-04

Tested with:

Browser / Version: Firefox Release 104.0 (64-bit)/
Operating System: Mac OSX Catalina 10.15.7

@sstreeter Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_35/2022]

@softvision-raul-bucata
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@sstreeter Unfortunately being unable to reproduce the issue you are experiencing, we cannot help you with it. Please leave a comment with more details, or file a new report and we will gladly investigate this further.
This will be closed as Incomplete.

[inv_37/2022]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Sep 14, 2022
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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal status-needsinfo type-printing Issues with printing and related functionality
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