www.theloftsorlando.com - Firefox is unsupported browser

[webcompat-bot]

URL: https://www.theloftsorlando.com/

Browser / Version: Firefox 98.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Browser unsupported error message, however all elements are functional.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[softvision-oana-arbuzov]

Thanks for the report, but currently the site is under maintenance. I'll check it later.

[qa_13/2022]

[softvision-oana-arbuzov]

Maintenance ended and I was able to reproduce the issue.

Note: The issue is not reproducible on Chrome.

Tested with:
Browser / Version: Firefox Nightly 100.0a1 (2022-03-27), Firefox Release 98.0.2
Operating System: Windows 10 Pro

Moving to Needsdiagnosis for further investigation.

[inv_13/2022]

[karlcow]

It displays the error message only at first load. A reload and the message is gone.

jQuery('#_h').html( 'Your browser is not supported.' );
jQuery('#_icoclose').click(function() {
jQuery('#propertyProduct').empty();
jQuery( "#propertyProduct" ).remove();
jQuery('.banner_overlay').empty();
jQuery('.banner_overlay').remove();
});

This code is generated server side and added to the response only for Firefox.
Adding the _gali: _icoclose value for the cookie before the request, might prevent the modal.

---

btw one script in index is having a wrong quote character.

})(window,document,'script','dataLayer','GTM-PXKHZSB’);

now: PXKHZSB’ , should be: PXKHZSB'

[webcompat-bot]

Generate outreach template

[reinhart1010]

Found an email contact from https://www.greystar.com/terms-of-use#Copyright%20Infringement%20Policy

[reinhart1010]

Scheduled an email to them at 23/5 11.20 ET.

[ksy36]

This site is likely was built on entrata property management platform as they all share the same UI for the unsupported message. See #100131 (comment)

[ksy36]

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898993.