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www.twitch.tv - video or audio doesn't play #109717

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webcompat-bot opened this issue Aug 25, 2022 · 1 comment
Closed

www.twitch.tv - video or audio doesn't play #109717

webcompat-bot opened this issue Aug 25, 2022 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important
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@webcompat-bot
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webcompat-bot commented Aug 25, 2022

URL: https://www.twitch.tv/quickybaby

Browser / Version: Firefox 106.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:
Started the browser, wanted to watch some stream, and a few of them not loading the video, the sound is good, but instead of the video i see only white screen. If i reload the page it showing the video but only for 1 or 2 s and then i see again only the white screen.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20220824213405
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Aug 25, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 25, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Aug 25, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.twitch.tv - video or audio doesn't play Aug 26, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-important and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 26, 2022
@softvision-oana-arbuzov
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Thanks for the report, but I'm not able to reproduce the issue. For me the video is visible.
image

Tested with:
Browser / Version: Firefox Nightly 106.0a1 (2022-08-25), Firefox Release 104.0
Operating System: Windows 10 Pro

Reporter, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again? Also if there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings.

[qa_34/2022]

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Labels
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