banking.bendigobank.com.au - Incorrect "Print" preview of the receipt

[rogerval]

URL: https://banking.bendigobank.com.au/banking/accounts

Browser / Version: Firefox 106.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: Printing of deposit receipts has changed, and the left side of the receipt consists of shortcuts normally displayed to the left of the receipt.
Steps to Reproduce:
I paid a bill, and clicked on the button saying "Print receipt" and the preview for the receipt was incorrect, as I described earlier.

Browser Configuration

• None

From webcompat.com with ❤️

[rogerval]

If further details are needed, I'd be pleased to help. 😃

[softvision-oana-arbuzov]

Thanks for the report, unfortunately, this is a banking site and will be difficult to o diagnose, plus I don't think you can post a screenshot with the bill since it contains sensitive info.
@rogerval we'll let you know if extra info is needed.

Based on the QA Triage Trend, this might be related to another observed issue regarding the print preview feature. I will be moving this to gather relevant data regarding the Trend issue.

Bugzilla issue related to printing: https://bugzilla.mozilla.org/show_bug.cgi?id=1269023

[qa_40/2022]

[rogerval]

Hi,
I've just become aware that there's a way this can be diagnosed without viewing any sensitive info: the Bendigo Bank website has a demo internet banking system which displays exactly the same problem as what I was trying to describe when I logged this bug. To access this demo, please go to the following page, and press the "Print Receipt" button:
https://demo.bendigobank.com.au/banking/upcoming/2967194_bpay
Please be assured that the info on this page is entirely fictitious; feel free to work the demo as you need to, but as I said, it does display how the receipt preview gets messed up.
I've attached a couple of screenshots to show the problem I've reported; I hope these are helpful.
Kind regards, Roger V.

[softvision-oana-arbuzov]

Thanks @rogerval that is useful information, using the provided demo I was able to reproduce the issue.

Steps to reproduce:

1. Navigate to https://demo.bendigobank.com.au/banking/sign_in
2. Click "Launch Personal Demo" button.
3. From "Accounts" section, click "Print Account list" button.
4. Observe the "Print" preview.

Tested with:
Browser / Version: Firefox Nightly 107.0a1 (2022-10-06), Firefox Release 105.0.2
Operating System: Windows 10 Pro

[inv_40/2022]