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www.securityproperties.com - Firefox is an unsupported browser #107969

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webcompat-bot opened this issue Jul 25, 2022 · 4 comments
Closed

www.securityproperties.com - Firefox is an unsupported browser #107969

webcompat-bot opened this issue Jul 25, 2022 · 4 comments
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@ksy36
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browser-firefox diagnosis-priority-p3 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site type-entrata Sites based on Entrata platform type-unsupported Doesn't support one or more browser
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@webcompat-bot
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webcompat-bot commented Jul 25, 2022 •
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URL: https://www.securityproperties.com/thornton/reserve-at-thornton-i-ii-apartments

Browser / Version: Firefox 102.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
They have a public-facing website that's not compatible with Firefox. Unacceptable.

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 25, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 25, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 25, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.securityproperties.com - site is not usable Jul 26, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jul 26, 2022
@softvision-raul-bucata
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softvision-raul-bucata commented Jul 26, 2022 •
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We appreciate your report. I was able to reproduce the issue. The page displays an error message:

Screenshot_2

Notes:
I was able to dismiss the message and perform a search query:

Screenshot_3

Tested with:

Browser / Version: Firefox Release 102.0.1 (64-bit)/ Firefox Nightly 105.0a1 (2022-07-25) (64-bit) Chrome Version Version 103.0.5060.134 (Official Build) (64-bit)
Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly and Release.
  3. Works as expected using Chrome.
  4. Changing the user agent to Chrome works as expected.

Moving this to NeedsDiagnosis for further investigations.

[qa_30/2022]

@softvision-raul-bucata softvision-raul-bucata changed the title www.securityproperties.com - site is not usable www.securityproperties.com - Firefox is an unsupported browser Jul 26, 2022
@softvision-raul-bucata softvision-raul-bucata added severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal type-unsupported Doesn't support one or more browser labels Jul 26, 2022
@denschub denschub added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p3 labels Aug 3, 2022
@ksy36 ksy36 mentioned this issue Aug 11, 2022
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@ksy36
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ksy36 commented Aug 11, 2022

This site is likely was built on entrata property management platform as they all share the same UI for the unsupported message. See #100131 (comment)

@ksy36 ksy36 modified the milestones: needsdiagnosis, needscontact Aug 11, 2022
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Generate outreach template

@ksy36 ksy36 mentioned this issue Aug 11, 2022
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@ksy36 ksy36 added sitepatch-applied There is an UA override/intervention in place for this site and removed action-needssitepatch This web bug needs a GoFaster site patch. labels Dec 16, 2022
@ksy36 ksy36 added the type-entrata Sites based on Entrata platform label Nov 14, 2023
@ksy36 ksy36 modified the milestones: needscontact, moved May 25, 2024
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ksy36 commented May 25, 2024

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898980.

@ksy36 ksy36 closed this as completed May 25, 2024
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browser-firefox diagnosis-priority-p3 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site type-entrata Sites based on Entrata platform type-unsupported Doesn't support one or more browser
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@denschub @ksy36 @webcompat-bot @softvision-raul-bucata