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thepointeatcentral.prospectportal.com - browser unsupported / elements not displayed correctly #115206

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webcompat-bot opened this issue Dec 8, 2022 · 4 comments
Closed

thepointeatcentral.prospectportal.com - browser unsupported / elements not displayed correctly #115206

webcompat-bot opened this issue Dec 8, 2022 · 4 comments
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browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site type-entrata Sites based on Entrata platform type-unsupported Doesn't support one or more browser
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moved

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webcompat-bot commented Dec 8, 2022 •
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URL: https://thepointeatcentral.prospectportal.com/Apartments/module/application_authentication?_ga=2.250831814.1585158328.1588776830-1793033216.1588776830

Browser / Version: Firefox 109.0
Operating System: Linux
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Opened the website and received a pop-up that I need to "upgrade to an up-to-date browser" from Firefox to receive the best experience.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20221207165436
  • channel: nightly
  • hasTouchScreen: false
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Dec 8, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 8, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Dec 8, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. thepointeatcentral.prospectportal.com - site is not usable Dec 9, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Dec 9, 2022
@sv-calin sv-calin added the os-linux Issues only happening on Linux. label Dec 9, 2022
@sv-calin
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sv-calin commented Dec 9, 2022

Thank you for reporting this issue, I was able to reproduce it.

image

Tested on:
• Browser / Version: Firefox Nightly 109.0a1 (2022-12-08) / Firefox Release 107.0.1 / Chrome 108.0.5359.95
• Operating System: Windows 10

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome
  3. The elements are not displayed correctly after closing the unsupported disclaimer:

image

Moving to Needsdiagnosis.

[qa_49/2022]

@sv-calin sv-calin changed the title thepointeatcentral.prospectportal.com - site is not usable thepointeatcentral.prospectportal.com - browser unsupported / elements not displayed correctly Dec 9, 2022
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser labels Dec 9, 2022
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Dec 9, 2022
@ksy36 ksy36 added the action-needssitepatch This web bug needs a GoFaster site patch. label Dec 12, 2022
@ksy36 ksy36 modified the milestones: needsdiagnosis, needscontact Dec 12, 2022
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ksy36 commented Dec 16, 2022

This is part of entrata platform, see #100131 (comment).
Filed https://bugzilla.mozilla.org/show_bug.cgi?id=1806209

@ksy36 ksy36 removed the status-needsinfo-ksy36 ping @ksy36 label Dec 16, 2022
@ksy36 ksy36 added sitepatch-applied There is an UA override/intervention in place for this site and removed action-needssitepatch This web bug needs a GoFaster site patch. labels Jan 27, 2023
@ksy36 ksy36 added the type-entrata Sites based on Entrata platform label Nov 14, 2023
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ksy36 commented May 25, 2024

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898969.

@ksy36 ksy36 removed this from the needscontact milestone May 25, 2024
@ksy36 ksy36 added this to the moved milestone May 25, 2024
@ksy36 ksy36 closed this as completed May 25, 2024
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browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine os-linux Issues only happening on Linux. priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. sitepatch-applied There is an UA override/intervention in place for this site type-entrata Sites based on Entrata platform type-unsupported Doesn't support one or more browser
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