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app.qbo.intuit.com - Incorrect render of the print preview page #108135

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webcompat-bot opened this issue Jul 28, 2022 · 4 comments
Open

app.qbo.intuit.com - Incorrect render of the print preview page #108135

webcompat-bot opened this issue Jul 28, 2022 · 4 comments
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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. type-printing Issues with printing and related functionality
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@webcompat-bot
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webcompat-bot commented Jul 28, 2022

URL: https://app.qbo.intuit.com/app/homepage

Browser / Version: Firefox 103.0
Operating System: Mac OS X 10.15
Tested Another Browser: Yes Safari

Problem type: Something else
Description: Invoice is incorrectly formatted for printing since Firefox update 103.0
Steps to Reproduce:
The invoice printed correctly.

Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Jul 28, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Jul 28, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Jul 28, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. app.qbo.intuit.com - see bug description Jul 29, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Jul 29, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added the os-mac Issues only happening on macOS. label Jul 29, 2022
@softvision-raul-bucata
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softvision-raul-bucata commented Jul 29, 2022

We appreciate your report. For this issue, unfortunately, a special account is needed to sign in.

Test account creation requires a valid payment method:

Screenshot_37

Based on the QA Triage Trend, this might be related to another observed issue regarding the print preview feature. I will be moving this to gather relevant data regarding the Trend issue.

[qa_30/2022]

@softvision-raul-bucata softvision-raul-bucata added severity-important A non-core broken piece of functionality, not behaving the way you would expect. type-printing Issues with printing and related functionality labels Jul 29, 2022
@softvision-raul-bucata softvision-raul-bucata changed the title app.qbo.intuit.com - see bug description app.qbo.intuit.com - Incorrect render of the print preview page Jul 29, 2022
@denschub denschub added the status-needsinfo-denschub ping @denschub label Aug 1, 2022
@denschub
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denschub commented Aug 1, 2022

Since this appears to be a regression, and the app is very popular, let's move this into bugzilla and ping a couple of people.

@softvision-raul-bucata
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@denschub It seems that the issue has evolved. Any luck intesting the printing result, as per #110152?

[inv_36/2022]

@denschub
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denschub commented Sep 7, 2022

We had no luck in finding someone internally with access, so so far, there hasn't been any progress here.

I've sent them an email asking for a testing account just now, and I'll look into this if I get something... if we don't can reproduce this ourselves, this is ... impossible to diagnose, so let's hope they get back to me.

@denschub denschub modified the milestones: needsdiagnosis, sitewait Sep 7, 2022
@denschub denschub removed the status-needsinfo-denschub ping @denschub label Sep 7, 2022
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Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine os-mac Issues only happening on macOS. priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. type-printing Issues with printing and related functionality
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