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www.youtube.com - site is not usable #130529

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lstatie opened this issue Nov 30, 2023 — with webcompat-app · 6 comments
Closed

www.youtube.com - site is not usable #130529

lstatie opened this issue Nov 30, 2023 — with webcompat-app · 6 comments
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical
Milestone
invalid

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@lstatie
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lstatie commented Nov 30, 2023

URL: https://www.youtube.com/watch?v=-Kw-moLREck&list=PLsa_pITC_hIYKxQhpN9tk9Rw48tfq2Z-C&index=4

Browser / Version: Firefox 121.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
The site indicates that I have add blockers, but I do not. I also turned off some Firefox security settings that may have affected the site, but no go.
I was watching YouTube videos with Firefox fine before. Now the same site, same video, fails to play, showing the error described above.

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 30, 2023
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine labels Nov 30, 2023
@softvision-raul-bucata
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@denschub Can you take a look at this, please?

[qa_49/2023]

@denschub
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denschub commented Dec 4, 2023

@lstatie can you please post your information from about:support here? There's a "copy text to clipboard" button, just click that and paste the result into this issue.

@lstatie
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lstatie commented Dec 4, 2023 via email

@denschub
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denschub commented Dec 5, 2023

You have the "enhancer for youtube" extension installed and enabled. This addon is known to break YouTube in exciting ways, and in fact, it's not even officially available right now because of such issues. Try again without any extension enabled, and if YouTube still breaks then, file a new issue. With extensions enabled, however, there's nothing we can do.

@denschub denschub closed this as not planned Won't fix, can't repro, duplicate, stale Dec 5, 2023
@denschub denschub modified the milestones: needstriage, invalid Dec 5, 2023
@lstatie
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lstatie commented Dec 6, 2023 via email

@softvision-raul-bucata
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@lstatie
Glad to hear that the issue has been solved .Please feel free to submit other encountered issues, as your input is highly appreciated.

[inv_49/2023]

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@denschub @webcompat-bot @lstatie @softvision-raul-bucata