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Product Creation with AI: Unable to access the “Write with AI” button #12294

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3 tasks
irfano opened this issue Aug 12, 2024 · 1 comment · Fixed by #12311
Closed
3 tasks

Product Creation with AI: Unable to access the “Write with AI” button #12294

irfano opened this issue Aug 12, 2024 · 1 comment · Fixed by #12311
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feature: product details Related to adding or editing products, includes product settings. type: bug A confirmed bug.

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@irfano
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irfano commented Aug 12, 2024

Describe the bug
"When I try to write a product description with AI, once I start entering details into the text box I can no longer access the “Write
with AI” confirmation button. My only option is to exit the prompt." p91TBi-bRG-p2

To Reproduce
Steps to reproduce the behavior:

  1. Open the "Products" tab.
  2. Tap "+" button to add a product manually and tap any of the options to create a product.
  3. Tap "Write with AI" button.
  4. Tap any of the text fields to start typing.

Screenshots

Expected behavior
"Write with AI" should be visible when typing.

Isolating the problem (mark completed items with an [x]):

  • I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
  • This bug happens with a default WordPress theme active,
    or Storefront.
  • I can reproduce this bug consistently using the steps above.

Mobile Environment
Please include:

  • Device: Galaxy S24
  • Android version: 14
  • WooCommerce Android version: 9.1.4

WordPress Environment

``` ### System Status Report generated via the WooCommerce Android app ### ### WordPress Environment ### WordPress Address (URL): https://irfanwoo.wpcomstaging.com/ Site Address (URL): https://irfanwoo.wpcomstaging.com/ WC Version: 9.1.4 Log Directory Writable: ✔️ WP Version: 6.6.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ✔️ Language: en_US External object cache: ✔️ ### Server Environment ### Server Info: nginx PHP Version: 8.1.29 PHP Post Max Size: 1 GB PHP Time Limit: 1200 s PHP Max input Vars: 6144 cURL Version: 8.7.1, OpenSSL/3.0.11 Suhosin installed: – MySQL Version: 10.6.18-MariaDB-log PHP Post Max Size: 1 GB Default Timezone: UTC fsockopen/cURL: ✔️ SoapClient: ✔️ DOMDocument: ✔️ GZip: ✔️ Multibye String: ✔️ Remote Post: ✔️ Remote Get: ✔️ ### Database ### WC Database Version: 9.1.4 WC Database Prefix: wp_ Total Database Size: 4.62 MB Database Data Size: 2.40 MB Database Index Size: 2.23 MB wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.16MB + Index: 0.14MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_budget_recommendations: Data: 0.19MB + Index: 0.14MB + Engine InnoDB wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_jetpack_sync_queue: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_options: Data: 0.33MB + Index: 0.06MB + Engine InnoDB wp_postmeta: Data: 0.17MB + Index: 0.03MB + Engine InnoDB wp_posts: Data: 0.17MB + Index: 0.06MB + Engine InnoDB wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.06MB + Index: 0.11MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB ### Security ### Secure Connection (HTTPS): ✔️ Hide errors from visitors: ✔️ ### Active Plugins ### Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team - 5.3.3 Code Snippets: by Code Snippets Pro - 3.6.5.1 Crowdsignal Forms: by Automattic - 1.7.2 [WordPress.com](http://wordpress.com/) Editing Toolkit: by Automattic - 4.30504 Google for WooCommerce: by WooCommerce - 2.8.1 Gutenberg: by Gutenberg Team - 18.9.0 Hello Dolly: by Matt Mullenweg - 1.7.2 Jetpack: by Automattic - 13.7-beta Layout Grid: by Automattic - 1.8.4 Page Optimize: by Automattic - 0.5.5 Crowdsignal Polls & Ratings: by Automattic, Inc. - 3.1.2 WooCommerce: by Automattic - 9.1.4 ### Settings ### API Enabled: – Force SSL: – Currency: TRY (₺) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to [WooCommerce.com](http://woocommerce.com/): – ### WC Pages ### Shop base: Page ID #7 Cart: Page ID #8 Checkout: Page ID #9 My account: Page ID #10 Terms and conditions: X Page not set ### Theme ### Name: Kiosko Version: 1.0 Author URL: https://automattic.com/ WooCommerce support: ✔️ WooCommerce files: – Outdated templates: – ### Templates ### Overrides: /wordpress/plugins/woocommerce/9.1.4/templates/block-notices/error.php /wordpress/plugins/woocommerce/9.1.4/templates/block-notices/notice.php /wordpress/plugins/woocommerce/9.1.4/templates/block-notices/success.php /wordpress/themes/pub/kiosko/parts/mini-cart.html /wordpress/themes/pub/kiosko/templates/archive-product.html /wordpress/themes/pub/kiosko/templates/product-search-results.html /wordpress/themes/pub/kiosko/templates/single-product.html ### Status report information ### Generated at: 2024-08-12 11:45:18 +0300 ```
@irfano irfano added the type: bug A confirmed bug. label Aug 12, 2024
@dangermattic
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dangermattic commented Aug 12, 2024

Thanks for reporting! 👍

@irfano irfano added the feature: product details Related to adding or editing products, includes product settings. label Aug 12, 2024
@irfano irfano self-assigned this Aug 12, 2024
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Labels
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