You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Describe the bug
Unable to add a private product to an order using the WooCommerce app. However, the product appears on the Product tab in app. A user reported this in 6597752-zen
To Reproduce
Steps to reproduce the behavior:
Create a 'Private' product
Look in the app to verify the product is shown in the 'Products' tab
Go to 'Orders' to create a new order
Tap "+ Add products" and search for that product
Screenshots
Expected behavior
You should be able to add Private products to an order in the app
Isolating the problem (mark completed items with an [x]):
I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
This bug happens with a default WordPress theme active, or Storefront.
I can reproduce this bug consistently using the steps above.
Mobile Environment
(Providing my own environment since I can reproduce this)
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (16)
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
CoBlocks: by GoDaddy – 3.0.4
Crowdsignal Forms: by Automattic – 1.7.0
WordPress.com Editing Toolkit: by Automattic – 3.72793
Google Listings and Ads: by WooCommerce – 2.5.0
Jetpack: by Automattic – 12.4-beta
Layout Grid: by Automattic – 1.8.4
MailPoet: by MailPoet – 4.22.0
Page Optimize: by Automattic – 0.5.3
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.11
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.0
WooCommerce Blocks: by Automattic – 10.7.1
WooCommerce Stripe Gateway: by WooCommerce – 7.4.2
WooCommerce: by Automattic – 7.9.0
WP Mail SMTP: by WP Mail SMTP – 3.8.2
WPForms Lite: by WPForms – 1.8.2.3
Inactive Plugins (3)
AMP: by AMP Project Contributors – 2.4.2
Classic Editor: by WordPress Contributors – 1.6.3
Gutenberg: by Gutenberg Team – 16.3.0
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
WC Pages
Shop base: #8 - /
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Storefront
Version: 3.9.1 (update to version 4.4.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Describe the bug
Unable to add a private product to an order using the WooCommerce app. However, the product appears on the Product tab in app. A user reported this in 6597752-zen
To Reproduce
Steps to reproduce the behavior:
Screenshots
Expected behavior
You should be able to add Private products to an order in the app
Isolating the problem (mark completed items with an [x]):
Mobile Environment
(Providing my own environment since I can reproduce this)
WordPress Environment
WordPress address (URL): https://thabostoreadmin.blog
Site address (URL): https://thabostoreadmin.blog
WC Version: 7.9.0
REST API Version: ✔ 7.9.0
WC Blocks Version: ✔ 10.7.1
Action Scheduler Version: ✔ 3.6.1
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: en_US
External object cache: ✔
Server Environment
Server Info: nginx
PHP Version: 7.4.33
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 8.0.1
OpenSSL/1.1.1n
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.25-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 7.9.0
WC Database Prefix: wp_
Total Database Size: 8.55MB
Database Data Size: 5.35MB
Database Index Size: 3.20MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_automations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_runs: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_automation_run_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_automation_run_subjects: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_automation_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_automation_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.23MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 0.34MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_posts: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_payments: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_wpforms_payment_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
attachment: 10
customize_changeset: 2
jetpack_migration: 2
mailpoet_page: 1
nav_menu_item: 4
page: 7
post: 2
product: 9
product_variation: 17
revision: 5
shop_coupon: 4
shop_order: 6
wp_global_styles: 1
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (16)
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
CoBlocks: by GoDaddy – 3.0.4
Crowdsignal Forms: by Automattic – 1.7.0
WordPress.com Editing Toolkit: by Automattic – 3.72793
Google Listings and Ads: by WooCommerce – 2.5.0
Jetpack: by Automattic – 12.4-beta
Layout Grid: by Automattic – 1.8.4
MailPoet: by MailPoet – 4.22.0
Page Optimize: by Automattic – 0.5.3
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.11
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.9.0
WooCommerce Blocks: by Automattic – 10.7.1
WooCommerce Stripe Gateway: by WooCommerce – 7.4.2
WooCommerce: by Automattic – 7.9.0
WP Mail SMTP: by WP Mail SMTP – 3.8.2
WPForms Lite: by WPForms – 1.8.2.3
Inactive Plugins (3)
AMP: by AMP Project Contributors – 2.4.2
Classic Editor: by WordPress Contributors – 1.6.3
Gutenberg: by Gutenberg Team – 16.3.0
Dropin Plugins (2)
advanced-cache.php: advanced-cache.php
object-cache.php: Memcached
Must Use Plugins (1)
WP.com Site Helper: by –
Settings
API Enabled: –
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator:
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
WC Pages
Shop base: #8 - /
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ❌ Page not set
Theme
Name: Storefront
Version: 3.9.1 (update to version 4.4.1 is available)
Author URL: https://woocommerce.com/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: –
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-08-02 07:59:18 +00:00
Options: ✔
Notes: 159
Onboarding: completed
MailPoet
Sending Method: PHPMail
Send all site's emails with: Default WordPress sending method
Task Scheduler method: WordPress
Cron ping URL: https://thabostoreadmin.blog?mailpoet_router&endpoint=cron_daemon&action=ping
Action Scheduler
Complete: 107
Oldest: 2023-07-02 04:11:50 +0000
Newest: 2023-08-01 11:57:48 +0000
Failed: 29
Oldest: 2022-11-02 21:11:42 +0000
Newest: 2023-06-01 14:54:22 +0000
Pending: 5
Oldest: 2023-08-01 21:06:20 +0000
Newest: 2023-08-01 21:27:56 +0000
Status report information
Generated at: 2023-08-01 12:26:53 +00:00
The text was updated successfully, but these errors were encountered: