Unable to remove broken devices

[tomm1ed]

I had an Aqara temperature sensor die on me and I seem unable to remove it from the Zigate. Deleting the device from Domoticz left it in provREQ Status (unclear what that means exactly)
https://tweakers.net/fotoalbum/image/lwwByUnMh2Sds6gewTA9Sev2.png
Can anyone tell me how to fix this?

[tomm1ed]

I also tried removing three Aqara Motion Sensors (which I am no longer using) and even though I receive this in the log:
2022-06-03 10:40:00,155 INFO : [ MainThread] onDeviceRemoved - removing End Device
2022-06-03 10:40:00,170 INFO : [ MainThread] onDeviceRemoved - removing End Device
2022-06-03 10:40:00,177 INFO : [ MainThread] onDeviceRemoved - removing End Device
The devices themselves do not get removed from the Zigate

Is there any way to remove these manually @pipiche38 ? I have a ZiGate Classic with WiFi

[pipiche38]

The best is now, to restart the plugin , all entries will be removed, and then while making sure the Zigate is not in pairing mode, you simply reset the Aqara temperature device. In that case it will send a leave message and get removed from the Zigate.

In all cases, you cannot do more as , only the device itself can me removed from the coordinator

[pipiche38]

https://github.com/zigbeefordomoticz/wiki/blob/master/en-eng/HowTo_Remove-device.md

[tomm1ed]

@pipiche38 unfortunately the temperature sensor is dead so no way of resetting it. Does this mean there is no way of ever removing it?
Also resetting the Motion sensors appears to do nothing at all (I press the reset button until it blinks but get no messages in the Zigate log)
I see there is a way of sending ZiGate commands directly to the coordinator in raw mode but is unclear to me how I can send the 0x0026 command. Is there any documentation on how to use this or do you maybe have a pointer for me?

Restarting the plugin requires a Domoticz restart yes? If so after the restart all devices (including the temperature sensor and the 3 motion sensors I deleted from Domoticz) just return to the plugin but are gone from Domoticz.

I tried manually removing the devices from Data/Devicelist-24.txt (as that's were the logs say the plugin gets it's data from) and they are now gone from view BUT I get errors for the 4 devices I removed:
2022-06-03 11:05:40.549 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.sensor_motion.aq2_Lux-00158d0002250881-01 - 00158d0002250881 not found in Plugin Database
2022-06-03 11:05:40.550 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.sensor_motion.aq2_Lux-00158d0001e52c1f-01 - 00158d0001e52c1f not found in Plugin Database
2022-06-03 11:05:40.604 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.sensor_motion.aq2_Lux-00158d0006ba9091-01 - 00158d0006ba9091 not found in Plugin Database
2022-06-03 11:05:40.605 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.weather_Temp+Hum+Baro-00158d000273410c-01 - 00158d000273410c not found in Plugin Database
2022-06-03 11:05:40.605 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.weather_Temp-00158d000273410c-01 - 00158d000273410c not found in Plugin Database
2022-06-03 11:05:40.607 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.weather_Humi-00158d000273410c-01 - 00158d000273410c not found in Plugin Database
2022-06-03 11:05:40.608 Error: Zigate: checkListOfDevice2Devices - Zigate - lumi.weather_Baro-00158d000273410c-01 - 00158d000273410c not found in Plugin Database

So it seems the Zigate itself still thinks these devices are there. Any help removing them would be very much appreciated.

[pipiche38]

As said, only the device can asked to be removed in Zigbee.
There is no reason to have to edit the DeviceList database, except that risking inconsitency.
The message here says that you have Domoticz Widgets existing without any pending devices ! So you have to remove them from Domoticz.

[tomm1ed]

Thank you so much for your continued response! Your answer does beg the question what to do once a device is dead/not working? Do I understand correctly that it will stay on the Zigate forever? There is no way of removing these?

i rolled back the change to Devicelist-24.txt since it didn't help :) Was more of a hail Mary than anything else. I was unaware of these (not in use) devices, but removing them does not make them disappear from the plugin.

Update;
Wow, I must be really dense. I now had a 'Delete' option in the plugin so they are gone now. Thanks so much @pipiche38 !

[pipiche38]

Thank you so much for your continued response! Your answer does beg the question what to do once a device is dead/not working? Do I understand correctly that it will stay on the Zigate forever? There is no way of removing these?

yes, this is how it works, if the End Device is dead , then it will remain in the Zigbee controller and will use a slot in the Trust Center.
Some Coordinators (CIEs) implement a force removal function, but that is not the case on Zigate for now.