Znuny GmbH - Enterprise Services
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- Znuny4OTRS-SortByLastContact Public
Sort QueueView, StatusView and LockedView in OTRS by last contact.
znuny/Znuny4OTRS-SortByLastContact’s past year of commit activity - Znuny4OTRS-TypePriorityBasedEscalation Public
An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.
znuny/Znuny4OTRS-TypePriorityBasedEscalation’s past year of commit activity - Znuny-HealthStatus Public
znuny/Znuny-HealthStatus’s past year of commit activity - Znuny Public
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
znuny/Znuny’s past year of commit activity - Survey Public
A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.
znuny/Survey’s past year of commit activity - Znuny4OTRS-SecondTicketCreateScreen Public
Provide a second phone and email ticket create screen with own config settings.
znuny/Znuny4OTRS-SecondTicketCreateScreen’s past year of commit activity - ITSMConfigurationManagement Public
This package implements all ITSM configuration management features. This package requires the ITSMCore package.
znuny/ITSMConfigurationManagement’s past year of commit activity
