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All one-to-one chats and chat history disappeared. #613

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tiffrobo opened this issue May 15, 2018 · 8 comments
Open

All one-to-one chats and chat history disappeared. #613

tiffrobo opened this issue May 15, 2018 · 8 comments
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@tiffrobo
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tiffrobo commented May 15, 2018

I am seeing two major regressions today:

First Thing:
My account was signing in and out a bit, but nothing crazy.
After reconnecting I noticed only group chats appeared in my convo view. I no longer had any one-to-one conversations.
Second Thing:
So I went to my friends view, and began a new chat with a contact I'd zomed this morning, all of our chat history was gone. I checked a few contacts I knew I'd zomed within the last two days, but no chat history for any of them.

Device: iPhone7, iPad
OS: 11.3.1, 10.3.2
App version: build 130

@tiffrobo tiffrobo added the bug label May 15, 2018
@tiffrobo tiffrobo added this to the Final Spring Sprint milestone May 15, 2018
@abeluck
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abeluck commented May 17, 2018

If you make new conversation, is the history of that preserved? Or are you never seeing any history?

@tiffrobo
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tiffrobo commented May 17, 2018 via email

@abeluck
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abeluck commented May 17, 2018

Did this happen with zom android too?

@tiffrobo
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tiffrobo commented May 17, 2018 via email

@tiffrobo
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@abeluck where you able to get any clarification on what was causing this bug? Is it server related?

@tiffrobo
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@abeluck Do you think this issue was server related? I haven't seen a total disappearance in one-to-one conversations or chat history since this ticket.

Tested on build 133.

@abeluck
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abeluck commented Jun 20, 2018

the fact that it was only on iOs makes me suspect it isn't a server issue.

@N-Pex
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N-Pex commented Jun 25, 2018

Hm, yes, sounds more like the client database was corrupted somehow.

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