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Applied but no effect on X10DRU #2
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Hi, thank you for using the tool. I just tested on my own system and found that setting the "property" value causes the DCMS key not to be considered valid. In the samples I have found, the "property" has never been set, but I included the ability to set the value for experimentation purposes. I will update the README with better usage instructions soon, so other people don't run into this problem. Steps to fix: Remove the key that was installed. SUM version 2.4.0 is the last version to include the ClearProductKey command which lets you remove keys. If you have trouble finding this version, please let me know. SUM version 2.4.0 commands to remove the keys:
Generate a new DCMS key without setting the "property" value (the other values will be set to safe default values if they are left unspecified): Activate the new key as usual. Please let me know how it goes. |
Thanks, man, you saved the day! |
Hi and thanks for the dicussion. Ran into the same trouble, but not able to find SUM 2.4, just 2.10 available. Any advice? Thanks and regards! |
@aleho11 I was able to find a copy here: http://update.shared.it/SUPERMICRO/X11DDW-NT/X11DDW_3_3_AS17117_SUM240/X11DDW_3.3_AS17117_SUM240/ It is not an official source (SUM 2.4.0 is no longer available on Supermicro's website as you have found). I have no reason to believe these archives have been altered, but use at your own risk! |
Perfect, many thanks! Was able to de-register the key! :-) |
It might make sense to add a hint about SUM 2.4.0 for removing unwanted license keys to the readme file or a wiki page. The authenticity of SHA256: BLAKE2B: |
I've added a troubleshooting section to the README with this information, thank you! |
Hello @zsrv I have been pulling my hair with this problem for about two days now(without sleep). I generated the keys using your awesome tool. I was able to enter the keys too. I ran into issues like Virtual Media still not working. So I had to remove the keys. Not reading your article completely was a lesson and my trials in fixing this was in itself a feat. Finally, I was able to find a copy of SUMv2.4.0 from SuperMicros site, to successfully remove the keys. I checked the "Troubleshooting" option too. On the motherboard to see if would offer some data. But, it just threw the system start and end time in a text file. The SUM v2.4.0 is available from SuperMicro directly in a firmware bundle package -> Here Maybe this could be downloaded by you to be provided to the needy, or hosted somewhere for people to download. Not sure for how long that firmware bundle will be hosted by SM. With that aside. Please help me understand that is causing the issue. I have tried everything - Generating key with --property value, omitting --property value, generated a key with nothing more than But, the Virtual Media feature still doesn't work in iKVM/HTML5 window, and strangely mounting ISOs don't work with SMB shares too. The Virtual Media feature is supported. I inspected the browser code, and it is loaded, and hidden beneath. Commented out <-- / --> to be precise. This means that the feature is supported and it exists. But, the machine is somehow able to figure out that this is not a code generated by Supermicro? Do you think they made any changes in the new BIOS/BMC versions to mitigate activating the licenses this way? Please help!! |
Great find, thank you! I have added this link to the README. If the file disappears from the Supermicro website, I will upload it.
Which motherboard do you have, and which BMC firmware version is loaded? |
Hi there, I know this thread is a few months old, but I'm experiencing the same issue. The motherboard I'm using is an X10DRU-i+ with BMC firmware version 3.94. |
@terryverma the person who originally submitted this issue activated a key on an X10DRU (not sure which model exactly, but it was board ID 0844. I thought I had come across a mapping of board IDs to board names once, but I can't find it now) using BMC firmware version 3.94. Are you generating the key using the BMC MAC address (and not one of the LAN MAC addresses)? |
Thanks for replying @zsrv i'm faceing the same issue the virtual media is not showing up in ikvm and in the code it is greyed out like @prudhvi435 was facing. Bios update through IPMI is working fine. |
@terryverma could you download SUM (any version, latest version is ok) and post the output of these commands?
Also, could you paste the product key utility command(s) you used to generate the key(s) you applied, with your BMC MAC address masked? Also, have you tried restarting the BMC? |
thanks for your replay @zsrv
[1] SFT-DCMS-Single, version: none, invoice: none, creation date: 2024/07/03 08: 59:32(Key is good.)
[KEY] [BMC] [BIOS] Last night while trying to find what is wrong i updated my firmware to 4.0. (but with same result, no ikvm virtual media) if you want i can downgrade
./supermicro-product-key nonjson encode --sku SFT-DCMS-SINGLE mac
yes i have restarted BMC and powercycle my system aswell. |
I spent additional time troubleshooting and downgraded the IPMI firmware through versions 4.0 -> 3.94 -> 3.91 -> 3.89. Virtual media began to appear at version 3.91 but did not function properly. When I hover the mouse pointer over it, a brief description shows "$(TAG_DISABLE_VM_ACK_MSG)". Downgrading further to version 3.89 yielded the same result. I also tried toggling the virtual media port settings (under configuration) off and back on, but this did not resolve the issue. For your reference, my virtual media port number is 623. Should I change this? Do you know if this is a firmware-related problem, and if so, which firmware version is known to work correctly? |
@zsrv, have you had a chance to look into this matter? |
I don't have an X10DRU to test myself, but is the date and time set correctly on the BMC? The key has a creation time, and I'm not sure if the BMC makes sure the current time is after the creation time. If the date and time are correct, you could still try removing the current key and then activate a new one generated like this: Though I think it's unlikely, maybe the board has a problem with the default expiration date of "zero" (no expiration). You could try this next: Another thing to try is to generate and install an OOB key if one isn't already installed, just in case: If none of this works, I'm out of ideas. |
Hi, I'm having this issue with X10DRW-i(T), trying all methods from above, will report back if it works |
So:
CheckOOBSupport:
QueryProductKey:
|
@jeffangelion: You need SUM 2.4.0, that's the last version that supports removing license keys. You're trying to use SUM 2.14.0, which is too new. A download link and a SHA-256 checksum for SUM 2.4.0 can be found in here: |
@hardfalcon thanks for your comment unfortunately, I already read how to remove license keys, my problem is same as topic starter: even with activated SFT-DCMS-SINGLE, X10DRW-i(T) IPMI (version 3.89, by the way) is unable to display Virtual Media modal window and thus mount any .ISO file |
X10DRI/T has the same problem, Virtual Media not working in iKVM/HTML5 (IPMI v3.91) even with SFT-DCMS-SINGLE license |
@jeffangelion you could try adding SFT-OOB-LIC in case the feature is looking for this license too, but I found this: https://www.supermicro.com/support/faqs/faq.cfm?faq=35874
|
@zsrv thanks for your answer I think this information could be added in README for other users that didn't read this FAQ 😅 |
Wish I saw this sooner, would've saved me an hour of troubleshooting. 😂 Oh well, thanks. |
Thanks for the tool, tried it for X10 with corrupted bios yet responsible IPMI
./supermicro-product-key nonjson encode --sku SFT-DCMS-SINGLE --software-version ABC123 --invoice-number 0123456789 --creation-date 2020-12-30T12:00:00Z --expiration-date 1970-01-01T00:00:00Z --property 01AA02FF mac
Got response:
But when trying to flash getting:
What may be the problem?
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