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This wiki is home to planning and roadmap documents for the 18F website.

Key documents

• Our design work and interaction with partners is guided by experience principles.
• We store research materials in the research branch, organized by sprint name.
• For editorial style, we follow the 18F Content Guide.
• Our project hypotheses document what we're doing, and why.
• To contribute to the site, see our contributing guidelines.
• Helpful thread on analytics

Core hypotheses / current work

Up next

1. Improving the "what we deliver" page will help partners understand what we do
   • Dependency: at least 3 project pages
   • Re-write "what we deliver" content to introduce project pages
   • Consider organizing by problem type
   • List of partners
   • Add call to action
2. Telling users what to expect when they contact us will make the business development process smoother
3. Changing the "Hire 18F" and "Join 18F" nav labels will make people less confused about which is which
4. Creating an "About 18F" page will help build trust with federal parters by clarifying who we are and how we work

Recent work

• Reorganizing the homepage (release 1.1.5) will make it quicker for users to understand who we are
  • Say who we are first, and feature several projects instead of one
  • Clarify the call to action: invite users to contact us with inquiries
  • Testing in this round of research
• Write plain-language summaries of past projects and make them easy to find (release KuriousKettle and others)
  • Write plain-language summaries of past projects and make them easy to find
  • Started with 3-4 project pages, linked from the homepage and What we deliver pages
• Introducing new categories of projects will help partners understand what we do (introduced on the homepage in release 1.1.5)
  • Based on Outreach/Comms research
  • Testing in this round of research
• Revised "Hire 18F" content will help people feel confident reaching out to us for potential work (pull request)
  • Clarify the intake process and tell people what to expect after emailing 18F
  • Preliminary research results

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Also next up / ideas:

1. Improve project page layout
   • Callouts
   • Call to action
   • New image handling
   • Subnavigation / breadcrumbs
2. Update Join 18F content to be clearer about our hiring status