[$250] Desktop - App Redirection - Blank page is displayed when opening a deep link for Account B profile

[lanitochka17]

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Action Performed:

1. Login with account A in the desktop app
2. Login with account B in the web app
3. Navigate to the user profile page in the web app
4. Refresh the browser
5. A prompt should appear asking to 'Open the link in New Expensify'
6. Click on it and wait for the desktop app to open
7. Verify the user profile page for account B is displayed in the desktop app

Expected Result:

At step 7, account B profile page is displayed in the desktop app

Actual Result:

At step 7, when app is opened, a blank screen is displayed. Only when the app is quitted and relaunched then the user B will be logged in for the desktop app

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.76-1

Reproducible in staging?: Yes

Reproducible in production?: No

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6223168_1696333885533.Screen_Recording_2023-10-03_at_10.39.31_AM.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~014173143d046b938b
• Upwork Job ID: 1709202255470276608
• Last Price Increase: 2023-10-12

[melvin-bot]

Triggered auto assignment to @laurenreidexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @robertjchen (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~014173143d046b938b

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ntdiary (External)

[melvin-bot]

Upwork job price has been updated to $250

[situchan]

I am not able to reproduce on main

Screen.Recording.2023-10-03.at.8.50.46.PM.mov

[mountiny]

Leaving this open in case people can still repro

[mountiny]

QA was not able to repro now, might be related to the site slowness too https://expensify.slack.com/archives/C9YU7BX5M/p1696354755260329?thread_ts=1696340542.134169&cid=C9YU7BX5M

[lanitochka17]

Hello
Issue reproducible on Build 1.3.81-7

Screen.Recording.2023-10-11.at.18.21.16.mov

[melvin-bot]

📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

[koko57]

This looks like the same root cause like #27418. This probably will be fixed by this #28984

[laurenreidexpensify]

@mountiny do you agree ^^

[koko57]

Checking on my branch - it should be working 😃

Screen.Recording.2023-10-16.at.14.51.51.mp4

[mountiny]

I acould not agree more with Agata on this one, I think we can close this one again