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[HOLD for payment 2023-10-23][$500] Distance IOU - Save button inifinetly loading when opened from distance #28971

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lanitochka17 opened this issue Oct 6, 2023 · 35 comments
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Awaiting Payment Auto-added when associated PR is deployed to production Bug Something is broken. Auto assigns a BugZero manager. Daily KSv2 Engineering External Added to denote the issue can be worked on by a contributor

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@lanitochka17
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lanitochka17 commented Oct 6, 2023

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Action Performed:

  1. Open the app
  2. Navigate to a workspace chat
  3. Tap "+" > Request money
  4. Select "Distance" and create a money request
  5. Navigate to the money request detail screen
  6. Tap "Distance"
  7. Without making any changes, tap the "Save" button

Expected Result:

User is navigated back to the money request detail screen

Actual Result:

The "Save" button is infinitely loading

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.72-3

Reproducible in staging?: Yes

Reproducible in production?: No, when Distance is opened in production, it navigates to the merchant screen

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6226602_1696548671600.video_2023-10-05_19-28-40.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~011d07e671b703f4b0
  • Upwork Job ID: 1710417168605065216
  • Last Price Increase: 2023-10-06
  • Automatic offers:
    • s-alves10 | Contributor | 27066246
@lanitochka17 lanitochka17 added DeployBlockerCash This issue or pull request should block deployment Daily KSv2 Bug Something is broken. Auto assigns a BugZero manager. labels Oct 6, 2023
@melvin-bot
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melvin-bot bot commented Oct 6, 2023

Triggered auto assignment to @lschurr (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

@melvin-bot
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melvin-bot bot commented Oct 6, 2023

Bug0 Triage Checklist (Main S/O)

  • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
  • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
    • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
  • This bug is reproducible using the reproduction steps in the OP. S/O
    • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
    • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
  • This issue is filled out as thoroughly and clearly as possible
    • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
  • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

@OSBotify
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OSBotify commented Oct 6, 2023

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

  1. Identify the pull request that introduced this issue and revert it.
  2. Find someone who can quickly fix the issue.
  3. Fix the issue yourself.

@melvin-bot
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melvin-bot bot commented Oct 6, 2023

Triggered auto assignment to @roryabraham (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

@Beamanator
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console error when following the steps in staging:

[Onyx] An error occurred while applying merge for key: transactions_1383468151344720381, Error: TypeError: Cannot read properties of null (reading 'pendingFields')

@Beamanator
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Beamanator commented Oct 6, 2023

It seems like the backend is sending undefined updates or something

Screenshot 2023-10-06 at 9 31 27 AM

@Beamanator Beamanator assigned Beamanator and unassigned roryabraham Oct 6, 2023
@Beamanator Beamanator added the Reviewing Has a PR in review label Oct 6, 2023
@Beamanator
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Fix is up, asking for volunteers to review

@dummy-1111
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Proposal

Please re-state the problem that we are trying to solve in this issue.

In edit distance money request, save button shows infinite loading when saving without change

What is the root cause of that problem?

We don't check change status of waypoint inputs when saving. And the backend returns onyx merge data null for the transaction for the UpdateDistanceRequest API if there is no change.

We set the isLoading to true optimistically and set to true when API call is finished

isLoading: _.has(transactionChanges, 'waypoints'),

Onyx merging with null failed and can't merge successData and failureData and so isLoading remains true
This is the root cause

What changes do you think we should make in order to solve the problem?

We can fix this in frontend or backend, but I suggest to update both the frontend and backend

  1. Backend should not return onyx merge null in any case
  2. Frontend should not call the API if waypoints data are not changed. We can go back simply if there is no change

What alternative solutions did you explore? (Optional)

@Beamanator
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Looks like this bug exists on prod too :'(

Screen.Recording.2023-10-06.at.10.25.40.AM.mov

@Beamanator Beamanator added Daily KSv2 and removed DeployBlockerCash This issue or pull request should block deployment Hourly KSv2 labels Oct 6, 2023
@Beamanator
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Beamanator commented Oct 6, 2023

Not a deploy blocker, though the backend fix was merged.

Going to see if any internal eng working on distance requests wants to deal with this from here

@redpanda-bit
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Is the backend not supposed to return value: null for onyx merge updates?

@neil-marcellini neil-marcellini self-assigned this Oct 6, 2023
@neil-marcellini neil-marcellini added the External Added to denote the issue can be worked on by a contributor label Oct 6, 2023
@melvin-bot melvin-bot bot changed the title Distance IOU - Save button inifinetly loading when opened from distance [$500] Distance IOU - Save button inifinetly loading when opened from distance Oct 6, 2023
@melvin-bot
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melvin-bot bot commented Oct 6, 2023

Job added to Upwork: https://www.upwork.com/jobs/~011d07e671b703f4b0

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 13, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance Oct 13, 2023
@melvin-bot
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melvin-bot bot commented Oct 13, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.83-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-20. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @s-alves10 requires payment offer (Contributor)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Oct 13, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@Beamanator / @neil-marcellini] The PR that introduced the bug has been identified. Link to the PR:
  • [@Beamanator / @neil-marcellini] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@Beamanator / @neil-marcellini] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@s-alves10] Determine if we should create a regression test for this bug.
  • [@s-alves10] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@lschurr] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@petriyamamoto
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qw

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melvin-bot bot commented Oct 16, 2023

📣 @petriyamamoto! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

  1. Make sure you've read and understood the contributing guidelines.
  2. Get the email address used to login to your Expensify account. If you don't already have an Expensify account, create one here. If you have multiple accounts (e.g. one for testing), please use your main account email.
  3. Get the link to your Upwork profile. It's necessary because we only pay via Upwork. You can access it by logging in, and then clicking on your name. It'll look like this. If you don't already have an account, sign up for one here.
  4. Copy the format below and paste it in a comment on this issue. Replace the placeholder text with your actual details.
    Screen Shot 2022-11-16 at 4 42 54 PM
    Format:
Contributor details
Your Expensify account email: <REPLACE EMAIL HERE>
Upwork Profile Link: <REPLACE LINK HERE>

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 16, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance Oct 16, 2023
@melvin-bot
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melvin-bot bot commented Oct 16, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.84-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-23. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @s-alves10 requires payment offer (Contributor)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Oct 16, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@Beamanator / @neil-marcellini] The PR that introduced the bug has been identified. Link to the PR:
  • [@Beamanator / @neil-marcellini] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@Beamanator / @neil-marcellini] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@s-alves10] Determine if we should create a regression test for this bug.
  • [@s-alves10] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@lschurr] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@melvin-bot melvin-bot bot added Weekly KSv2 and removed Weekly KSv2 labels Oct 16, 2023
@melvin-bot melvin-bot bot changed the title [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance Oct 16, 2023
@melvin-bot
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melvin-bot bot commented Oct 16, 2023

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.84-10 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

If no regressions arise, payment will be issued on 2023-10-23. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

  • External issue reporter
  • Contributor that fixed the issue
  • Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

  • @s-alves10 requires payment offer (Contributor)

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

  • Merged PR within 3 business days of assignment - 50% bonus
  • Merged PR more than 9 business days after assignment - 50% penalty

@melvin-bot
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melvin-bot bot commented Oct 16, 2023

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

  • [@Beamanator / @neil-marcellini] The PR that introduced the bug has been identified. Link to the PR:
  • [@Beamanator / @neil-marcellini] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
  • [@Beamanator / @neil-marcellini] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
  • [@s-alves10] Determine if we should create a regression test for this bug.
  • [@s-alves10] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
  • [@lschurr] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

@lschurr lschurr changed the title [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-23] [HOLD for payment 2023-10-20] [HOLD for payment 2023-10-20] [$500] Distance IOU - Save button inifinetly loading when opened from distance [HOLD for payment 2023-10-23][$500] Distance IOU - Save button inifinetly loading when opened from distance Oct 17, 2023
@melvin-bot melvin-bot bot added Daily KSv2 Overdue and removed Weekly KSv2 labels Oct 20, 2023
@Beamanator
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looks like this is ready for payment, not overdue

@melvin-bot melvin-bot bot removed the Overdue label Oct 23, 2023
@lschurr
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lschurr commented Oct 23, 2023

@s-alves10 could you work on the checklist?

@lschurr
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lschurr commented Oct 23, 2023

Could you also accept the offer in Upwork @s-alves10 - https://www.upwork.com/nx/wm/offer/27066246

@dummy-1111
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dummy-1111 commented Oct 23, 2023

@lschurr

I think C+ member would work on checklist. Should I work on that? I'm asking because I don't know well about this process

Offer accepted, thanks

@dummy-1111
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dummy-1111 commented Oct 23, 2023

Regression Test Proposal

  1. Open ND and log in with any account
  2. Go to a workspace chat
  3. Tap "+" button and select "Request money"
  4. Select "Distance" tab and create a money request with any waypoints
  5. Navigate to the money request detail page
  6. Tap "Distance"
  7. Tap "Save" button without any changes
  8. Verify that user is navigated back to the money request detail page
  9. Tap "Distance" again and make some changes to the waypoints
  10. Tap "Save" button
  11. Verify that the waypoints data are saved and navigated to the money request detail page

Do we agree 👍 or 👎

@lschurr
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lschurr commented Oct 23, 2023

Payment summary:

  • Bug reporter: Applause (no payment)
  • Contributor: @s-alves10 $750
  • Contributor+: Internal (no payment)

@lschurr
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lschurr commented Oct 23, 2023

All done. Closing!

@lschurr lschurr closed this as completed Oct 23, 2023
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