[$4000] Logo shifts to bottom (Bootsplash) when launched - reported by Ekram Khan

[mvtglobally]

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Action Performed:

1. Launch the app

Expected Result:

It shifts to bottom

Actual Result:

It should not shift

Workaround:

unknown

Platform:

Where is this issue occurring?

• Android (Android 10 (POCO X3)

Version Number: 1.1.40-0
Reproducible in staging?: need repro
Reproducible in production?: need repro
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

New.Expensify.mp4

Expensify/Expensify Issue URL:
Issue reported by: @Emrankhan & @aneequeahmad
Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1644913657527229

View all open jobs on GitHub

[melvin-bot]

@mvtglobally, this Monthly task hasn't been acted upon in 6 weeks; closing.

If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.

[melvin-bot]

Triggered auto assignment to @strepanier03 (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

[mvtglobally]

Additional info here
https://expensify.slack.com/archives/C01GTK53T8Q/p1660111267974929

Image.from.iOS.12.MP4

[strepanier03]

I can recreate it, except my logo (on android) shifts down and then back up so it looks like it bounces. My app loads so quickly that I can't capture it with screens either.

Either way, it's reproducible and the videos above illustrate the behavior well. Sending on.

[melvin-bot]

Triggered auto assignment to @Luke9389 (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[Luke9389]

Agh! That's gross.

[melvin-bot]

Triggered auto assignment to @NicMendonca (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[NicMendonca]

Job posting: https://www.upwork.com/jobs/~01bf7b064475150eec

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @Santhosh-Sellavel (Exported)

[melvin-bot]

Current assignee @Luke9389 is eligible for the Exported assigner, not assigning anyone new.

[strepanier03]

I can't interact with the previous job that was created for this GH. I'm going to create a new one now and share links soon.

[strepanier03]

@Santhosh-Sellavel and @aimane-chnaif - Please apply for the job HERE and let me know when you do so I can go in and accept/pay.

@ekramkhan66 - Please apply for the reporting payment HERE and let me know when you do so I can accept/pay.

[strepanier03]

• TestRail @strepanier03: Not creating a TR for this edge case.
• Pay @aimane-chnaif $3000 +$1k bonus
• Pay @Santhosh-Sellavel $3000
• Pay @ekramkhan66 $250
• Pay @aneequeahmad $250

[aneequeahmad]

@strepanier03 I'm eligible for reporting bonus as well.

[aimane-chnaif]

@strepanier03 I am also eligible for C+ payment for internal PR review

[ekramkhan66]

@strepanier03 applied. Thanks!

[strepanier03]

@aneequeahmad can you please share a Slack link for where you reported this? I have the link in the OG comment but it's to a report from Ekram Khan.

[aimane-chnaif]

@strepanier03 applied. thanks

[aneequeahmad]

@strepanier03 here is the link to the slack bug report https://expensify.slack.com/archives/C01GTK53T8Q/p1660111267974929

[strepanier03]

Thank you for that link @aneequeahmad.

After looking at this more closely it looks like you reported on August 9th and it was marked a dupe:

The original report by @ekramkhan66 was done on February 15:

[strepanier03]

I double-checked and confirmed that we only pay the first bug reporter. Thanks for raising this @aneequeahmad so I could confirm the information but at this time we will only be paying the original bug reporter.

[strepanier03]

I've accepted all three applications for @ekramkhan66 @aimane-chnaif and @Santhosh-Sellavel, I'll check in later in my day and pay out who I can. Thank you all!

[Santhosh-Sellavel]

Thanks, @strepanier03!

[aneequeahmad]

@strepanier03 Actually this bug wasn't reproducible and was closed when intially reported.

• Also, the bug i reported is that Logo shifts up when launched and i believe this is the bug that was there as confirmed by others here([$4000] Logo shifts to bottom (Bootsplash) when launched - reported by Ekram Khan #8236 (comment))

• I reported that the logo was shifting upwards when launched and then i was added by the @mvtglobally in the bug reporters
  section which indicates that at that time i was eligible or otherwise i wouldn't have been added in the OP.

• It was marked as dupe before i was assigned in the bug reported section.

[strepanier03]

Thank you @aneequeahmad, I've raised this internally to get some agreement and I'll update you once that convo wraps up, sorry for the delay!

[strepanier03]

I'll keep this open for now but confirming I've paid the contracts for @aimane-chnaif @Santhosh-Sellavel and @ekramkhan66.

[strepanier03]

@aneequeahmad - Please apply for the job here and I'll check tomorrow to accept and send the contract back to you. Cheers!

[shoaibarif244]

@mvtglobally
The requirement is to move the logo toward the bottom of the splash screen when the user opens the app.
[Solution]: I'll fix this issue using the Animated Library of react-native.

[Julesssss]

@shoaibarif244 this issue has already been resolved, please review the contributing guidelines.

[strepanier03]

Waiting for final pay out for @aneequeahmad and then ready to close.

[aneequeahmad]

@strepanier03 I applied for the job. Thank you for mentioning

[strepanier03]

Great thank you @aneequeahmad, I have accepted it and will check tomorrow to pay the contract. I am offline the rest of the day unexpectedly.

[strepanier03]

Final payment made, going to close this one out now. Thank you to all involved!

[ekramkhan66]

I just tested the latest version, and it seems like the issue is not fixed.

Android (Poco X3)

Screenrecorder-2022-12-20-14-49-46-340.mp4

[Julesssss]

I just tested the latest version, and it seems like the issue is not fixed.

This is a specific device, with a custom Android ROM. It's a separate issue, and most likely one that we won't prioritize solving at the moment as it occurs on a very small fraction of user devices.