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Add GTM event tracking #51599

Merged
merged 20 commits into from
Nov 10, 2024
Merged

Add GTM event tracking #51599

merged 20 commits into from
Nov 10, 2024

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arosiclair
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@arosiclair arosiclair commented Oct 28, 2024

Details

Uses our new GoogleTagManager lib to track sign_up, workspace_created and paid_adoption events.

Fixed Issues

$ #50940

Tests

  1. Add USE_THIRD_PARTY_SCRIPTS=true to your .env
  2. Copy the contents of GoogleService-Info-DEV.plist to ios/GoogleService-Info.plist
  3. Copy the contents of google-services-DEV.json to android/app/google-services.json
  4. Turn off WARP
  5. Do QA Steps on web AND native
    • Paid adoption cannot be tested on native

QA Steps

Note: QA for web only

Sign Up

  1. Sign out
  2. Open NewDot
  3. Enter an email address for a new account
  4. Select Join
  5. Verify
    • Logged into a new account viewing the onboarding dialog
    • There is a “[info] [GTM] event published - {"event":"sign_up","accountID":###}” log in the console

Create Workspace - Onboarding Flow

  1. Sign into a new account
  2. View the onboarding dialog
  3. Select Manage my team’s expenses
  4. Enter a business name
  5. Verify
    • A new collect workspace was created
    • There is a “[info] [GTM] event published - {"event":"workspace_created","accountID":###}” log in the console

Create Workspace - Global create

  1. Sign into a new account
  2. View the onboarding dialog
  3. Select Something else
  4. Enter a first and last name
  5. Go to Global create > New workspace
  6. Verify
    • A new collect workspace was created
    • There is a “[info] [GTM] event published - {"event":"workspace_created","accountID":###}” log in the console

Create Workspace - Workspaces page

  1. Sign into a new account
  2. View the onboarding dialog
  3. Select Something else
  4. Enter a first and last name
  5. Go to Avatar > Workspaces
  6. Select New Workspace
  7. Verify
    • A new collect workspace was created
    • There is a “[info] [GTM] event published - {"event":"workspace_created","accountID":###}” log in the console

Create Workspace - Categorize tracked expense

  1. Sign into a new account
  2. View the onboarding dialog
  3. Select Track and budget expenses
  4. Go to Global Create > Track Expense
  5. Submit an expense
  6. View the expense in the self DM
  7. Select Categorize it
  8. Select any category
  9. Verify
    • A new collect workspace was created
    • There is a “[info] [GTM] event published - {"event":"workspace_created","accountID":###}” log in the console

Paid Adoption

  1. Sign into NewDot with a new admin account
  2. Go to Avatar > Subscription
  3. Select Add payment card
  4. Enter valid card details
  5. Select Add payment card
  6. Verify
    • A new payment card is added
    • There is a “[info] [GTM] event published - {"event":"paid_adoption","accountID":###}” log in the console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I followed proper code patterns (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick)
    • I verified that the left part of a conditional rendering a React component is a boolean and NOT a string, e.g. myBool && <MyComponent />.
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I verified the translation was requested/reviewed in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I followed the guidelines as stated in the Review Guidelines
  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.js or at the top of the file that uses the constant) are defined as such
  • I verified that if a function's arguments changed that all usages have also been updated correctly
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG))
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I verified that similar component doesn't exist in the codebase
  • I verified that all props are defined accurately and each prop has a /** comment above it */
  • I verified that each file is named correctly
  • I verified that each component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
  • I verified that the only data being stored in component state is data necessary for rendering and nothing else
  • In component if we are not using the full Onyx data that we loaded, I've added the proper selector in order to ensure the component only re-renders when the data it is using changes
  • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
  • I verified that component internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
  • I verified that all JSX used for rendering exists in the render method
  • I verified that each component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions

Screenshots/Videos

Android: Native

Screenshot 2024-10-31 at 1 37 39 PM

iOS: Native

Screenshot 2024-10-30 at 7 33 42 PM

MacOS: Chrome / Safari

Screenshot 2024-10-30 at 6 48 10 PM

MacOS: Desktop

Screenshot 2024-10-30 at 6 57 48 PM

@arosiclair arosiclair self-assigned this Oct 28, 2024
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melvin-bot bot commented Oct 28, 2024

Hey, I noticed you changed some webpack configuration files. This can break production builds. Did you remember to run a production build locally to verify they still work?

@arosiclair arosiclair changed the base branch from main to arosiclair-gtm-lib October 28, 2024 18:39
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OSBotify commented Oct 28, 2024

A preview of your ExpensifyHelp changes have been deployed to https://1f93192b.helpdot.pages.dev ⚡️

@arosiclair arosiclair force-pushed the arosiclair-gtm-events branch from 8bd621e to b05efd9 Compare October 28, 2024 19:34
@arosiclair arosiclair force-pushed the arosiclair-gtm-events branch from 78e2a82 to e6fc1f0 Compare October 31, 2024 16:55
Base automatically changed from arosiclair-gtm-lib to main November 1, 2024 19:45
@arosiclair arosiclair marked this pull request as ready for review November 4, 2024 20:53
@arosiclair arosiclair requested a review from a team as a code owner November 4, 2024 20:53
@melvin-bot melvin-bot bot requested review from getusha and removed request for a team November 4, 2024 20:53
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melvin-bot bot commented Nov 4, 2024

@getusha Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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getusha commented Nov 6, 2024

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified tests pass on all platforms & I tested again on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
  • I verified proper code patterns were followed (see Reviewing the code)
    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
  • I verified that this PR follows the guidelines as stated in the Review Guidelines
  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
  • I verified all code is DRY (the PR doesn't include any logic written more than once, with the exception of tests)
  • I verified any variables that can be defined as constants (ie. in CONST.js or at the top of the file that uses the constant) are defined as such
  • If a new component is created I verified that:
    • A similar component doesn't exist in the codebase
    • All props are defined accurately and each prop has a /** comment above it */
    • The file is named correctly
    • The component has a clear name that is non-ambiguous and the purpose of the component can be inferred from the name alone
    • The only data being stored in the state is data necessary for rendering and nothing else
    • For Class Components, any internal methods passed to components event handlers are bound to this properly so there are no scoping issues (i.e. for onClick={this.submit} the method this.submit should be bound to this in the constructor)
    • Any internal methods bound to this are necessary to be bound (i.e. avoid this.submit = this.submit.bind(this); if this.submit is never passed to a component event handler like onClick)
    • All JSX used for rendering exists in the render method
    • The component has the minimum amount of code necessary for its purpose, and it is broken down into smaller components in order to separate concerns and functions
  • If any new file was added I verified that:
    • The file has a description of what it does and/or why is needed at the top of the file if the code is not self explanatory
  • If a new CSS style is added I verified that:
    • A similar style doesn't already exist
    • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
  • If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
  • If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
  • If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
  • If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
  • If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
    • I verified that all the inputs inside a form are aligned with each other.
    • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
  • I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: Native

Screenshot 2024-11-07 at 9 46 37 in the morning

Screenshot 2024-11-07 at 9 47 46 in the morning

Android: mWeb Chrome

N/a

iOS: Native

Screenshot 2024-11-07 at 10 11 48 in the morning

Screenshot 2024-11-07 at 10 11 05 in the morning

iOS: mWeb Safari

N/a

MacOS: Chrome / Safari

Screenshot 2024-11-06 at 9 35 32 at night

Screenshot 2024-11-06 at 9 33 25 at night

Screenshot 2024-11-06 at 9 29 35 at night

MacOS: Desktop

Screenshot 2024-11-07 at 10 06 48 in the morning

@getusha
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getusha commented Nov 6, 2024

@arosiclair is the workspace_created event recorded only the first time? I am seeing the logs the first time only.

Screen.Recording.2024-11-06.at.9.36.51.at.night.mov

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arosiclair commented Nov 6, 2024

@arosiclair is the workspace_created event recorded only the first time? I am seeing the logs the first time only.

Yes we only publish workspace_created for their first workspace (test here). You have to do each test with a new account.

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getusha commented Nov 7, 2024

It's expected we publish paid_adoption whether the card is added successfully or not right?

Screenshot 2024-11-07 at 10 06 48 in the morning

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getusha commented Nov 7, 2024

Lint is failing

@arosiclair
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It's expected we publish paid_adoption whether the card is added successfully or not right?

Yes, we just assume the command succeeded in this case. It's fine if it fails and the event gets published.

Lets define this in CONST.ts

Done

@arosiclair arosiclair requested a review from getusha November 7, 2024 15:39
@melvin-bot melvin-bot bot requested a review from MarioExpensify November 7, 2024 15:42

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LGTM, the comments I made are NAB

Comment on lines +31 to +39
// Publish a sign_up event when we start the onboarding flow. This should track basic sign ups
// as well as Google and Apple SSO.
useEffect(() => {
if (!accountID) {
return;
}

GoogleTagManager.publishEvent(CONST.ANALYTICS.EVENT.SIGN_UP, accountID);
}, [accountID]);
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Are there cases when this effect could run multiple times for the user? ie they will get to this point and close the app. They will come back to it later and we will again send the sign_up event. Not sure if its a problem though, just thought about it

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Yeah if they restart/refresh the app during onboarding, this would get called again. Since it's kind of an edge case we're just ignoring that for now. Also it's not too big of a deal as long as it stays consistent between A/B tests.

@@ -1838,6 +1839,11 @@ function createWorkspace(policyOwnerEmail = '', makeMeAdmin = false, policyName
const {optimisticData, failureData, successData, params} = buildPolicyData(policyOwnerEmail, makeMeAdmin, policyName, policyID, undefined, engagementChoice);
API.write(WRITE_COMMANDS.CREATE_WORKSPACE, params, {optimisticData, successData, failureData});

// Publish a workspace created event if this is their first policy
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NAB, I wonder if the events and should be called workspace or policy since we try to keep everything in the BE as policy. Also its weird to see both of them in the comment on one line :D

Suggested change
// Publish a workspace created event if this is their first policy
// Publish a workspace created event if this is their first workspace

@mountiny mountiny merged commit d688a59 into main Nov 10, 2024
18 checks passed
@mountiny mountiny deleted the arosiclair-gtm-events branch November 10, 2024 23:44
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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/mountiny in version: 9.0.60-0 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 success ✅
🕸 web 🕸 success ✅
🤖🔄 android HybridApp 🤖🔄 success ✅
🍎🔄 iOS HybridApp 🍎🔄 success ✅

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🚀 Deployed to production by https://github.com/francoisl in version: 9.0.60-3 🚀

platform result
🤖 android 🤖 success ✅
🖥 desktop 🖥 success ✅
🍎 iOS 🍎 success ✅
🕸 web 🕸 success ✅
🤖🔄 android HybridApp 🤖🔄 skipped 🚫
🍎🔄 iOS HybridApp 🍎🔄 skipped 🚫

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4 participants