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Add troubleshooting tips for the keyboard service dialog #168

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zadjii-msft
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These are the steps to re-enable the keyboard service, the one that we'll warn about in microsoft/terminal#8095.

🔔 THERE'S NO release-1.5 BRANCH YET 🔔 @cinnamon-msft make sure to fix this before merge

wjandrea and others added 3 commits October 26, 2020 19:43
In Bash, backticks are used for command substitution. In PowerShell they're escapes.
We had marked some powershell code as "bash"
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opbld30 commented Nov 3, 2020

Docs Build status updates of commit 5035bda:

🕙 Pending: waiting for processors (40 builds ahead of you)

⚠️ Docs Build is busy, currently there are 40 builds ahead of this one, for more information you can view the Build queue graph on the Docs Portal.

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opbld31 commented Nov 3, 2020

Docs Build status updates of commit 5035bda:

✅ Validation status: passed

File Status Preview URL Details
TerminalDocs/troubleshooting.md ✅Succeeded View

For more details, please refer to the build report.

Note: Broken links written as relative paths are included in the above build report. For broken links written as absolute paths or external URLs, see the broken link report.

For any questions, please:

ghost pushed a commit to microsoft/terminal that referenced this pull request Nov 4, 2020
## Summary of the Pull Request

![kb-service-disabled](https://user-images.githubusercontent.com/18356694/97578533-eb792d80-19be-11eb-9b13-b771327a72a0.png)

With this PR, the Terminal will check to make sure the "Touch, Keyboard and Handwriting Panel Service" is enabled at startup. If it isn't, then the Terminal won't be able to receive keyboard input (see #4448 and the 20 linked issues to that one).

## References

* See #4448 for more details

## PR Checklist
* [x] Closes #7886 
* [ ] Should this make #4448 not-open as well?
* [x] I work here
* [n/a] Tests added/passed
* [x] Docs: MicrosoftDocs/terminal#168

## Validation Steps Performed

I manually set the service to "Disabled", restarted the machine, verified the dialog opens (and that I'm unable to type in the Terminal), then re-set the service to automatic and rebooted, and the dialog doesn't appear.
DHowett pushed a commit to microsoft/terminal that referenced this pull request Nov 9, 2020
![kb-service-disabled](https://user-images.githubusercontent.com/18356694/97578533-eb792d80-19be-11eb-9b13-b771327a72a0.png)

With this PR, the Terminal will check to make sure the "Touch, Keyboard and Handwriting Panel Service" is enabled at startup. If it isn't, then the Terminal won't be able to receive keyboard input (see #4448 and the 20 linked issues to that one).

* See #4448 for more details

* [x] Closes #7886
* [ ] Should this make #4448 not-open as well?
* [x] I work here
* [n/a] Tests added/passed
* [x] Docs: MicrosoftDocs/terminal#168

I manually set the service to "Disabled", restarted the machine, verified the dialog opens (and that I'm unable to type in the Terminal), then re-set the service to automatic and rebooted, and the dialog doesn't appear.

(cherry picked from commit d5d2b77)
@cinnamon-msft cinnamon-msft changed the base branch from master to release-1.5 November 10, 2020 22:52
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opbld31 commented Nov 10, 2020

Docs Build status updates of commit 80c3c02:

✅ Validation status: passed

File Status Preview URL Details
TerminalDocs/index.md ✅Succeeded View
TerminalDocs/troubleshooting.md ✅Succeeded View

For more details, please refer to the build report.

Note: Broken links written as relative paths are included in the above build report. For broken links written as absolute paths or external URLs, see the broken link report.

For any questions, please:

@cinnamon-msft cinnamon-msft merged commit 310b63f into release-1.5 Nov 10, 2020
@cinnamon-msft cinnamon-msft deleted the dev/migrie/warn-if-youve-turned-off-the-keyboard branch November 10, 2020 22:56
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6 participants