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The bug concerning DataIsDifferent() surfaced because Kernel::System::Ticket::Article::Backend::Invalid::ArticleGet() returns { SenderType => undef } when there is no article for the queried TicketID/ArticleID. The result can be considered as correct information, but an empty list would be a more sensible result. As far as I see the other backends do return an empty list in that case.
bschmalhofer
changed the title
Result of _MetaArticleGet() when TicketID/ArticleID does not exist
Result of Kernel::System::Ticket::Article::Backend::Invalid::ArticleGet() when TicketID/ArticleID does not exist
Jan 6, 2023
The bug concerning
DataIsDifferent()
surfaced becauseKernel::System::Ticket::Article::Backend::Invalid::ArticleGet()
returns{ SenderType => undef }
when there is no article for the queried TicketID/ArticleID. The result can be considered as correct information, but an empty list would be a more sensible result. As far as I see the other backends do return an empty list in that case.Originally posted by @bschmalhofer in #2080 (comment)
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