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Tjalle Groen edited this page Sep 16, 2020 · 3 revisions

Support

The support module offers functional blocks that refer to the technical assistance to the User in case of an issue experienced during any of the other modules. Within this module, optionally, 3rd party systems could be used to solve the User problems. Fig. 9 shows the process flow of the Support module

Operational view of the support module
Fig. 9: Operational view of the Support module

Blueprint for an Application Programming Interface from Transport Operator to MaaS Provider (TOMP-API) – Version Dragonfly 1

TOMP-API1

Introduction
- Roadmap
- Semantic versioning
- Use cases
- Changes per version
- Contribution
- Participants
Workflow
- Operator information
- Planning phase
- Booking phase
- Trip execution phase - start
- Trip execution phase - on route
- Trip execution phase - end
- Support
- Payment
Points of attention
- Modalities
- Specifying locations
- GDPR
Eco system
- Relations

Blueprint index

Introduction
Scope of the TOMP-API
Versioning and releases
Process Flows
- Authentication
- Operator Information
- Privacy and Registration
- Planning Module
- Booking Module
- Trip Execution Module
- Payment Module
- Support Module
Meta-Information
Reference implementations
To-dos and risks
Technical Specifications

Blueprint appendices

A1 List of terms and definitions
A2 Passenger characteristics dictionary
A3 APIs available on the transportation ecosystem
A4 Overview of the User stories
A5 Authors, Architects, collaborators and stakeholders involved
A6 Adoption and Implementation of the TOMP-API

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