Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

When I launch Etcher, I get a blank screen. #2866

Closed
ghost opened this issue Jul 26, 2019 · 15 comments
Closed

When I launch Etcher, I get a blank screen. #2866

ghost opened this issue Jul 26, 2019 · 15 comments

Comments

@ghost
Copy link

ghost commented Jul 26, 2019

  • Etcher version:
    1.5.51 (1.5.51)

  • Operating system and architecture:
    macOS Mojave 10.14.5

  • Image flashed:
    Never got that far

  • Do you see any meaningful error information in the DevTools?
    "DevTools was disconnected from the page. Once page is reloaded, DevTools will automatically reconnect."

Screenshot 2019-07-26 at 22 26 17

@lurch
Copy link
Contributor

lurch commented Jul 29, 2019

Similar to #2659 ?

@DouglasHeriot
Copy link

I have the same issue on Windows 10 (latest 1903)
I installed Etcher fresh from the website.

@LeKrakenTheCode
Copy link

Same here. Shows the normal grey etcher screen and then goes white where i cant click anything. Ctrl + Shift + I says Dev tools was disconnected.

@thundron
Copy link
Contributor

Could you try opening the devtools then reloading by pressing ctrl + R ? That should show the content of the previous logs too. If not, try enabling logs persistence in the console settings

@ghost
Copy link
Author

ghost commented Aug 14, 2019

thundron, I did as you asked. It goes off for a second and then returns with the same error. I've turned on log preservation. This is the response I get in the console:

Navigated to file:///Applications/balenaEtcher.app/Contents/Resources/app.asar/lib/gui/app/index.html
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58 Download the React DevTools for a better development experience: https://fb.me/react-devtools
You might need to use a local HTTP server (instead of file://): https://fb.me/react-devtools-faq
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58  _____ _       _
|  ___| |     | |
| |__ | |_ ___| |__   ___ _ __
|  __|| __/ __| '_ \ / _ \ '__|
| |___| || (__| | | |  __/ |
\____/ \__\___|_| |_|\___|_|

Interested in joining the Etcher team?
Drop us a line at join+etcher@balena.io

Version = 1.5.53, Type = dmg
/Applications/balenaEtcher.app/Contents/Resources/app.asar/node_modules/raven-js/dist/raven.js:58 Wed Aug 14 2019 17:17:35 GMT+0100 (BST) Application start ({"packageType":"dmg","version":"1.5.53","applicationSessionUuid":"43a54a92-2272-4ff1-bb1d-81a5e5bb2481","sample":0.1})

and then the alert pops up about DevTools being disconnected. All of the while, every window is just white. Oddly, when I trace the URL, app.asar turns out to be a document, not a directory, so I'm not sure how it was supposed to work.

@lurch
Copy link
Contributor

lurch commented Aug 14, 2019

You can read more about .asar files at https://github.com/electron/asar

@DavidFW1960
Copy link

same issue here

@pawankumar30
Copy link

Try Running with low configuration under compatibility, also with reduces resolution. It worked for me at 640*480 resolution.

@quamis
Copy link

quamis commented Apr 12, 2020

Had the problem, on Ubuntu, devtools (ctrl+shit+i) reported the same error as here: signalapp/Signal-Desktop#2641

Fixed as suggested in the above issue by changing /tmp:

TMPDIR=/home/$USER/tmp ./balenaEtcher-1.5.80-x64.AppImage

As a note, running things from /tmp seems like a security issue.

@lurch
Copy link
Contributor

lurch commented Apr 14, 2020

@quamis Hmm, maybe something like #1699 is affecting Etcher again? 😕

@quamis
Copy link

quamis commented Apr 14, 2020 via email

@stanleeway
Copy link

to fix this on windows 7 run it at 256 colors,it should work

@Stefanious
Copy link

Same issue, Zorin, Ubuntu, Debian live disk... Does not work. Shame. Switched to Ventoy...

@glaubersm
Copy link

Same problem with balenaEtcher-Portable-1.18.4 on Windows 7 Professional 64 bits.

@jimboelter
Copy link

Same, version 1.18.4 on Win7 Pro 64, just ran Rufus and built my boot image

@dfunckt dfunckt closed this as completed Jul 12, 2023
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests