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[Follow up to #22109] Brave is crashing when accessing account.brave.com/account.bravesoftware.com and trying to link existing VPN subscription #36280

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hffvld opened this issue Feb 21, 2024 · 2 comments
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bug closed/duplicate Issue has already been reported feature/vpn OS/Android Fixes related to Android browser functionality QA/Yes

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@hffvld
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hffvld commented Feb 21, 2024

Description

Follow-up to #22109

Steps to reproduce

  1. Launch Brave
  2. Purchase a new VPN subscription
  3. Three-dot menu > Settings > Brave Firewall + VPN > Link VPN subscription
  4. Sign in to account.brave.com/account.bravesoftware.com > Observe, Brave is crashing sometimes
  5. After successful sign in try to link VPN subscription > Observe Brave is crashing

Actual result

Brave is crashing when accessing account.brave.com/account.bravesoftware.com and trying to link existing VPN subscription.

1.mp4
timestamp_10-04-01_10-05-36.1.mp4

Expected result

Brave must not crash. Here is the screencast for Reelase build 1.63.159 in Prod env.

timestamp_10-44-36_10-45-34.mp4

Issue reproduces how often

Easily reproduced

Version/Channel Information:

  • Can you reproduce this issue with the current Play Store version? NO
  • Can you reproduce this issue with the current Play Store Beta version? NO
  • Can you reproduce this issue with the current Play Store Nightly version? YES

Device details

  • Install type (ARM, x86): ARM
  • Device type (Phone, Tablet, Phablet): Pixel 7 (phone)
  • Android version: Android 14

Brave version

Brave build: 1.65.22 
Chromium: 122.0.6261.57 (Official Build) canary (64-bit) 

Website problems only

  • Does the issue resolve itself when disabling Brave Shields?
  • Does the issue resolve itself when disabling Brave Rewards?
  • Is the issue reproducible on the latest version of Chrome?

Additional information

@hffvld
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hffvld commented Feb 22, 2024

Hi @deeppandya
I tested again with a new Nightly build, and the issue is not reproducible now.


Verified on Pixel 7 using version(s):

Device/OS: Pixel 7 / panther_beta-user 14 AP21.240119.009 release-keys
Brave build: 1.65.26 
Chromium: 122.0.6261.57 (Official Build) canary (64-bit) 

STEPS:

  1. Followed the steps from [Follow up to #22109] Brave is crashing when accessing account.brave.com/account.bravesoftware.com and trying to link existing VPN subscription #36280 (comment)

ACTUAL RESULTS:

  • Verified that the Brave is not crashing when accessing account.brave.com / account.bravesoftware.com
  • Verified that VPN subscription can be synced successfully

timestamp_09-49-27_09-50-26.mp4

@deeppandya
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Thank you @hffvld

@bbondy bbondy added the closed/duplicate Issue has already been reported label Feb 23, 2024
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Labels
bug closed/duplicate Issue has already been reported feature/vpn OS/Android Fixes related to Android browser functionality QA/Yes
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