Impossible to access/create a crypto wallet

[bjcd]

Hello, I'm new to Brave and I have to say I'm experiencing an annoying issue with generating my Brave crypto wallet. Let me describe the steps I followed:

1. Clicked the tab "Crypto Wallet"
2. Clicked "Create"
3. Typed my password twice
4. An error was displayed, can't recall which one
5. Went back to the Crypto Wallet" tab and ended up on the seed phrase page
6. Quit the page thinking that given the first error I had when creating my password, I'd rather start everything over
7. Cleared browser history, quit Brave, relaunched
8. Went back to the "Crypte Wallet" tab
9. Now I have the log in option with orange button displayed ...
10. Enter the password and click to log in
11. Get error "MetaMaskController - No accounts found"
12. After researching this github, deleted the following folder: ~/Library/Application Support/BraveSoftware/Brave-Browser/Default/Local Extension Settings/odbfpeeihdkbihmopkbjmoonfanlbfcl
13. Tried to re-create a wallet
14. Get error "KeyringController - No account found on keychain." at password creation stage. probably that was the same error at step 4.
15. Going back to the "Crypto Wallet" tab, I end up at the seed phrase verification stage, but the seed phrase are not displayed and the seed phrase txt file is empty
16. Going back to the "Crypto Wallet" tab, I log in and get the same error "MetamaskController - No accounts found"

Can someone help? All issues around this topic have been closed and are marked as fixed, but it does not seem to be the case on my hand. Thanks!

[srirambv]

"KeyringController - No account found on keychain."

This error shows up when there is a component mismatch. Step 12 is what is causing the issue.

Can you try removing the folder ~/Library/Application Support/BraveSoftware/Brave-Browser/odbfpeeihdkbihmopkbjmoonfanlbfcl and also remove ~/Library/Application Support/BraveSoftware/Brave-Browser/Default/Local Extension Settings/odbfpeeihdkbihmopkbjmoonfanlbfcl and launch browser and try? Make sure when you are deleteing the folders Brave is not running.

[bjcd]

Hello @srirambv I deleted both folders with Brave not running and I get the same error (KeyringController - No account found on keychain.) at the password creation level, then same thing, empty seed phrase at the next step.

[bjcd]

Hi, I repeated the steps and re-install brave, it still does not work

[SoaringMoon]

I am also having the exact same issue. I deleted the above folders, and re-installed brave as well.

I am on a window machine.

I removed both.

AppData\Local\BraveSoftware\Brave-Browser\User Data\odbfpeeihdkbihmopkbjmoonfanlbfcl

and

AppData\Local\BraveSoftware\Brave-Browser\User Data\Default\Extensions\odbfpeeihdkbihmopkbjmoonfanlbfcl

[SoaringMoon]

Additional Information:

Per #5741 , I followed these instructions with the portable version of the browser. The portable version works as intended with no issues that I can see.

[urbenlegend]

I am getting this issue as well when I delete the odbfpeeihdkbihmopkbjmoonfanlbfcl folders or when I remove the Crypto Wallet extension from the extensions page. I can no longer create a new account when it asks for a new password.

How do I completely reset the extension so that I can create a new account or wipe my current accounts completely?

[wacher74]

Same here, Wallet removed, directory deleted.
"KeyringController - No account found on keychain"

[srirambv]

I haven't ran into this issue but if you want to completely reset and start over again all you have to do is upgrade to 1.0.26 and go to brave://extensions and remove the Crypto Wallet extension and you should be able to completely reset the wallet. If you are on older version you will need to follow the steps from here: https://community.brave.com/t/crypto-wallet-on-brave/162599/8

Note: It will be complicated if you have multiple people profile on the browser if you are manually trying to delete so try to upgrade to 1.0.26 so the process is easy.

Per #5741 , I followed these instructions with the portable version of the browser. The portable version works as intended with no issues that I can see.

@SoaringMoon I am not sure what the portable version is on and we definitely reverted the feature that was put in #5741 so definitely your portable version is not using the current version of CryptoWallet. Also note the portable version is a community maintained version and not an official version of Brave.

[wacher74]

I use 1.20.103 (not portable) browser with 1.0.26 Wallets, I did those steps what you have mentioned. Nothing changed.
Anyway I dropped this issue, I use Metamask.

[urbenlegend]

I haven't ran into this issue but if you want to completely reset and start over again all you have to do is upgrade to 1.0.26 and go to brave://extensions and remove the Crypto Wallet extension and you should be able to completely reset the wallet. If you are on older version you will need to follow the steps from here: https://community.brave.com/t/crypto-wallet-on-brave/162599/8

@srirambv I am on 1.0.26 and when I remove the Crypto Wallet extension and attempt to create a new account with a new password, I still get the "KeyringController - No account found on keychain" error.

[urbenlegend]

I just tried doing the steps listed here: https://community.brave.com/t/crypto-wallet-on-brave/162599/8 and like @wacher74 reported, I am still running into the KeyringController - No account found on keychain issue.