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electron app renders white #6711

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plus13 opened this issue May 12, 2018 · 10 comments
Closed

electron app renders white #6711

plus13 opened this issue May 12, 2018 · 10 comments
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A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow P2 S-Critical Prevents work, causes data loss and/or has no workaround T-Defect

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@plus13
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plus13 commented May 12, 2018

Hi,

this problem now persists for a few month and I already tried all suggestions I could find.
I was using riot-desktop (eletron version of riot, all last versions) under Archlinux with AwesomeWM for quite a while until the whole electron app turned itself blank. Look at:

https://img.vim-cn.com/c9/83da992ac183ae13fa959ad97d997d90321868.jpg

If I now click on the white window and drag the content I can see it within the drag animation:

https://img.vim-cn.com/0e/325168b789c2bf82cf81df82257ea69aa66e96.jpg

When I stop dragging it's all white again. I am not able to resolve this problem even though I tried to proceed similar like this one:

https://www.christianengvall.se/electron-white-screen-app-startup/

I cannot get my way through the logs-button in the settings menu, but when I start riot-desktop from a terminal I get the following of which I believe that's not causing the problem:

$ riot-deskop
Starting auto update with base URL: null
Auto update not supported on this platform
libGL error: MESA-LOADER: failed to retrieve device information
libGL error: Version 4 or later of flush extension not found
libGL error: failed to load driver: i915
libGL error: failed to open drm device: No such file or directory
libGL error: failed to load driver: i965

Kind regards

@t3chguy
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t3chguy commented May 12, 2018

Does this happen to other electron based apps? Sadly riot can't do much about how electron renders stuff, the libGL errors DO seem related.

@plus13
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plus13 commented May 12, 2018

@t3chguy
No, this does not happen to other electron based apps.
I think the cause might lay in how riot in implemented in electron. I also tried to play with files like this /usr/share/webapps/riot/index.html , which has a <meta name="theme-color" content="#ffffff"> section:

https://www.cryptob.in/19PCdj6Hzpz/#!/T-0o2wFhQn9Yi2ndBbJYMOrhoczO17FNjkHP7DCbebg

I vaguely remember that the libGL errors appeared already while riot-desktop was working a few month ago.

@t3chguy
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t3chguy commented May 12, 2018

theme-color is not something electron utilizes, it is primarily for mobile web browsers.

@t3chguy
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t3chguy commented May 12, 2018

Riot simply uses electron as a chromium web browser - nothing fancy, the rendering error might be down to the version of electron or whatever

@plus13
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plus13 commented May 12, 2018

But why is it than working with other applications than riot-desktop?

@t3chguy
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t3chguy commented May 12, 2018

potentially different versions of electron and an electron bug

@lampholder lampholder added T-Defect P2 S-Critical Prevents work, causes data loss and/or has no workaround A-Electron labels May 30, 2018
@lampholder
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P2 only because it doesn't seem to be affecting a lot of people (sorry @plus13)

@TheJJ
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TheJJ commented May 31, 2018

The issue was fixed for me after I updated (Archlinux) and rebooted the machine (the nvidia driver was among the updates). riot-desktop was not updated and is still 0.15.4-1.

@DC7IA
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DC7IA commented Nov 22, 2019

I had the same behaviour. Killing, but not closing, the client solved it for now.

@kittykat kittykat added the O-Uncommon Most users are unlikely to come across this or unexpected workflow label Aug 2, 2021
@kittykat
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kittykat commented Aug 2, 2021

I'm closing this issue as it hasn't had any new reports recently and seems to have been fixed by updating to newer versions (see also #12903

Please feel welcome to reopen if it still persists

@kittykat kittykat closed this as completed Aug 2, 2021
su-ex added a commit to SchildiChat/element-web that referenced this issue Mar 17, 2022
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Labels
A-Electron O-Uncommon Most users are unlikely to come across this or unexpected workflow P2 S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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