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There should be narrow scope when submitting debug logs and be able to preview debug logs. #8687

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shirishag75 opened this issue Feb 15, 2019 · 4 comments
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A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions P2 Privacy T-Defect

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@shirishag75
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shirishag75 commented Feb 15, 2019

In riot-web 1.0 when you submit the debug-logs it gives the following information -

Debug logs contain application usage data including your username, the IDs or aliases of the rooms or groups you have visited and the usernames of other users. They do not contain messages.

There are privacy issues and possible privacy violations along with this. I have not taken permission from other users to include their usernames in the debug log I am uploading.

Also there should be able to preview debug logs so people can understand and relate to know what information is being sent. It would improve trust and transparency to the project than now.

Package: riot-web
Version: 1.0.0
Severity: normal

-- System Information:
Debian Release: buster/sid
  APT prefers testing
  APT policy: (990, 'testing'), (500, 'unstable-debug'), (500, 'testing-debug'), (500, 'unstable'), (1, 'experimental-debug'), (1, 'experimental')
Architecture: amd64 (x86_64)

Kernel: Linux 4.19.0-2-amd64 (SMP w/4 CPU cores)
Locale: LANG=en_IN, LC_CTYPE=en_IN (charmap=UTF-8), LANGUAGE=en_IN:en (charmap=UTF-8)
Shell: /bin/sh linked to /bin/dash
Init: systemd (via /run/systemd/system)
LSM: AppArmor: enabled

Versions of packages riot-web depends on:
ii  gconf-service     3.2.6-5
ii  gconf2            3.2.6-5
ii  libappindicator1  0.4.92-7
ii  libnotify4        0.7.7-4
ii  libnss3           2:3.42-1
ii  libxss1           1:1.2.3-1
ii  libxtst6          2:1.2.3-1

riot-web recommends no packages.

riot-web suggests no packages.
@shirishag75 shirishag75 changed the title when submitting debug logs tell user if any confidential information is sent or not There should be narrow scope when submitting debug logs and be able to preview debug logs. Feb 17, 2019
@aaronraimist
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Being able to preview the logs is #3879

@shirishag75
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@aaronraimist thank you for pointing me at the right direction. Reading and subscribing to the bug-report.

@lampholder lampholder added T-Defect P2 Z-Rageshake Has attached rageshake (not for log submission process) labels Mar 14, 2019
@jryans jryans added the Privacy label Mar 28, 2019
@jryans jryans added A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions and removed Z-Rageshake Has attached rageshake (not for log submission process) labels Jul 30, 2019
@turt2live
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Unfortunately there's not a practical way to rewrite the logs to remove information at this granularity, however our rageshake/bug reporting process is reviewed by the DPO (Data Protection Officer) at Element and so far has been considered compliant.

Obviously, as we no longer need information we'll exclude it from logging to avoid overly exposing information anyways.

@t3chguy
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t3chguy commented May 7, 2022

And the ability to download and inspect the logs before sending them has been in the app for quite some time

su-ex added a commit to SchildiChat/element-web that referenced this issue Jun 7, 2022
* Make Lao translation available ([\element-hq#22358](element-hq#22358)). Fixes element-hq#22327.
* Option to disable hardware acceleration on Element Desktop ([\element-hq#22295](element-hq#22295)). Contributed by @novocaine.
* Configure custom home.html via `.well-known/matrix/client["io.element.embedded_pages"]["home_url"]` for all your element-web/desktop users ([\element-hq#7790](matrix-org/matrix-react-sdk#7790)). Contributed by @johannes-krude.
* Live location sharing - open location in OpenStreetMap ([\element-hq#8695](matrix-org/matrix-react-sdk#8695)). Contributed by @kerryarchibald.
* Show a dialog when Jitsi encounters an error ([\element-hq#8701](matrix-org/matrix-react-sdk#8701)). Fixes element-hq#22284.
* Add support for setting the `avatar_url` of widgets by integration managers. ([\element-hq#8550](matrix-org/matrix-react-sdk#8550)). Contributed by @Fox32.
* Add an option to ignore (block) a user when reporting their events ([\element-hq#8471](matrix-org/matrix-react-sdk#8471)).
* Add the option to disable hardware acceleration ([\element-hq#8655](matrix-org/matrix-react-sdk#8655)). Contributed by @novocaine.
* Slightly better presentation of read receipts to screen reader users ([\element-hq#8662](matrix-org/matrix-react-sdk#8662)). Fixes element-hq#22293. Contributed by @pvagner.
* Add jump to related event context menu item ([\element-hq#6775](matrix-org/matrix-react-sdk#6775)). Fixes element-hq#19883.
* Add public room directory hook ([\element-hq#8626](matrix-org/matrix-react-sdk#8626)).
* Stop Jitsi if we time out while connecting to a video room ([\element-hq#22301](element-hq#22301)). Fixes element-hq#22283.
* Remove inline margin from UTD error message inside a reply tile on ThreadView ([\element-hq#8708](matrix-org/matrix-react-sdk#8708)). Fixes element-hq#22376. Contributed by @luixxiul.
* Move unread notification dots of the threads list to the expected position ([\element-hq#8700](matrix-org/matrix-react-sdk#8700)). Fixes element-hq#22350. Contributed by @luixxiul.
* Prevent overflow of grid items on a bubble with UTD generally ([\element-hq#8697](matrix-org/matrix-react-sdk#8697)). Contributed by @luixxiul.
* Create 'Unable To Decrypt' grid layout for hidden events on a bubble layout ([\element-hq#8704](matrix-org/matrix-react-sdk#8704)). Fixes element-hq#22365. Contributed by @luixxiul.
* Fix - AccessibleButton does not set disabled attribute ([\element-hq#8682](matrix-org/matrix-react-sdk#8682)). Contributed by @kerryarchibald.
* Fix font not resetting when logging out ([\element-hq#8670](matrix-org/matrix-react-sdk#8670)). Fixes element-hq#17228.
* Fix local aliases section of room settings not working for some homeservers (ie ([\element-hq#8698](matrix-org/matrix-react-sdk#8698)). Fixes element-hq#22337.
* Align EventTile_line with display name on message bubble ([\element-hq#8692](matrix-org/matrix-react-sdk#8692)). Fixes element-hq#22343. Contributed by @luixxiul.
* Convert references to direct chat -> direct message ([\element-hq#8694](matrix-org/matrix-react-sdk#8694)). Contributed by @novocaine.
* Improve combining diacritics for U+20D0 to U+20F0 in Chrome ([\element-hq#8687](matrix-org/matrix-react-sdk#8687)).
* Make the empty thread panel fill BaseCard ([\element-hq#8690](matrix-org/matrix-react-sdk#8690)). Fixes element-hq#22338. Contributed by @luixxiul.
* Fix edge case around composer handling gendered facepalm emoji ([\element-hq#8686](matrix-org/matrix-react-sdk#8686)).
* Fix a grid blowout due to nowrap displayName on a bubble with UTD ([\element-hq#8688](matrix-org/matrix-react-sdk#8688)). Fixes element-hq#21914. Contributed by @luixxiul.
* Apply the same max-width to image tile on the thread timeline as message bubble ([\element-hq#8669](matrix-org/matrix-react-sdk#8669)). Fixes element-hq#22313. Contributed by @luixxiul.
* Fix dropdown button size for picture-in-picture CallView ([\element-hq#8680](matrix-org/matrix-react-sdk#8680)). Fixes element-hq#22316. Contributed by @luixxiul.
* Live location sharing - fix square border for image-less avatar (PSF-1052) ([\element-hq#8679](matrix-org/matrix-react-sdk#8679)). Contributed by @kerryarchibald.
* Stop connecting to a video room if the widget messaging disappears ([\element-hq#8660](matrix-org/matrix-react-sdk#8660)).
* Fix file button and audio player overflowing from message bubble ([\element-hq#8666](matrix-org/matrix-react-sdk#8666)). Fixes element-hq#22308. Contributed by @luixxiul.
* Don't show broken composer format bar when selection is whitespace ([\element-hq#8673](matrix-org/matrix-react-sdk#8673)). Fixes element-hq#10788.
* Fix media upload http 413 handling ([\element-hq#8674](matrix-org/matrix-react-sdk#8674)).
* Fix emoji picker for editing thread responses ([\element-hq#8671](matrix-org/matrix-react-sdk#8671)). Fixes matrix-org/element-web-rageshakes#13129.
* Map attribution while sharing live location is now visible ([\element-hq#8621](matrix-org/matrix-react-sdk#8621)). Fixes element-hq#22236. Contributed by @weeman1337.
* Fix info tile overlapping the time stamp on TimelineCard ([\element-hq#8639](matrix-org/matrix-react-sdk#8639)). Fixes element-hq#22256. Contributed by @luixxiul.
* Fix position of wide images on IRC / modern layout ([\element-hq#8667](matrix-org/matrix-react-sdk#8667)). Fixes element-hq#22309. Contributed by @luixxiul.
* Fix other user's displayName being wrapped on the bubble message layout ([\element-hq#8456](matrix-org/matrix-react-sdk#8456)). Fixes element-hq#22004. Contributed by @luixxiul.
* Set spacing declarations to elements in mx_EventTile_mediaLine ([\element-hq#8665](matrix-org/matrix-react-sdk#8665)). Fixes element-hq#22307. Contributed by @luixxiul.
* Fix wide image overflowing from the thumbnail container ([\element-hq#8663](matrix-org/matrix-react-sdk#8663)). Fixes element-hq#22303. Contributed by @luixxiul.
* Fix styles of "Show all" link button on ReactionsRow ([\element-hq#8658](matrix-org/matrix-react-sdk#8658)). Fixes element-hq#22300. Contributed by @luixxiul.
* Automatically log in after registration ([\element-hq#8654](matrix-org/matrix-react-sdk#8654)). Fixes element-hq#19305. Contributed by @justjanne.
* Fix offline status in window title not working reliably ([\element-hq#8656](matrix-org/matrix-react-sdk#8656)).
* Align input area with event body's first letter in a thread on IRC/modern layout ([\element-hq#8636](matrix-org/matrix-react-sdk#8636)). Fixes element-hq#22252. Contributed by @luixxiul.
* Fix crash on null idp for SSO buttons ([\element-hq#8650](matrix-org/matrix-react-sdk#8650)). Contributed by @hughns.
* Don't open the regular browser or our context menu on right-clicking the `Options` button in the message action bar ([\element-hq#8648](matrix-org/matrix-react-sdk#8648)). Fixes element-hq#22279.
* Show notifications even when Element is focused ([\element-hq#8590](matrix-org/matrix-react-sdk#8590)). Contributed by @sumnerevans.
* Remove padding from the buttons on edit message composer of a event tile on a thread ([\element-hq#8632](matrix-org/matrix-react-sdk#8632)). Contributed by @luixxiul.
* ensure metaspace changes correctly notify listeners ([\element-hq#8611](matrix-org/matrix-react-sdk#8611)). Fixes element-hq#21006. Contributed by @justjanne.
* Hide image banner on stickers, they have a tooltip already ([\element-hq#8641](matrix-org/matrix-react-sdk#8641)). Fixes element-hq#22244.
* Adjust EditMessageComposer style declarations ([\element-hq#8631](matrix-org/matrix-react-sdk#8631)). Fixes element-hq#22231. Contributed by @luixxiul.
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Labels
A-Feedback-Reporting Reporting process for bugs, debug logs (rageshakes), suggestions P2 Privacy T-Defect
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