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Whoops, looks like something went wrong. #31
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If installing application in And you will access FreeScout at https://my_domain |
I am using Apache web server and not NGINX |
See Apache virtual host configuration: https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide#72-apache And check logs in /storage/logs folder |
You can also enable debugging to see error messages in your browser by adding the following to
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The problem is that application key is not placed into the .env file when you generate it using php artisan key:generate
I tried to add it like this in the .env file but it is still reporting this issue
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AH! It works now After I manually placed APP_KEY in the .env file I run the following
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Same problem here, but even after running the php artisan key:generate command I still get the error. |
@nickbe did you use installation wizard ( Have you tried to check logs and enable debugging? |
Hello @freescout-helpdesk , I also have the same problem. I use two method to installed the freescout in fresh, even I tried making my database name and password more uncompelxity, also tried mariadb 10.3 and postgres 11, but I always get "Whoops, looks like something went wrong" at the end of configuration. and I see these errors in /storage/logs folder
I think I should be something wrong goes with laveral, but I couldn't figure out what kind of problem is, Could you help me |
@a2d8a4v do you have "-" symbol in any of the fields (App URL, Database Host, etc.)? |
Hello, @free-scout, no . |
@a2d8a4v Which App URL are you using? Latin letters, any "-" symbols? Can you share it? |
Hello, @freescout-helpdesk scout, I’m using this domain: |
@freescout-helpdesk And there are other error log call from debug mode `
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@freescout-helpdesk thank you so much! Let me try later! |
Wow! @freescout-helpdesk , It really works! Thank you so much for helping me! |
I'm getting the same error on loading the helpdesk.
Checked the permission on file "/home/helpdesk/storage/framework/cache/data/5e/3c/5e3cbbed47195384f39edf30b47d8cd8245cdff8", it is 644, changed it to 755. Doesn't help.
Any ideas? |
Somehow this is working, however it is not sustainable? The issue is coming back again time to time.
Does anyone else is having this issue? |
managed to fix it with permission via |
I was able to install the application on my server but now when I try to access login page, I am receiving the following:
I am accessing this on the following URL:
https://my_domain/public/index.php
I am sure that I am doing something wrong here but can't figure out what exactly
Is there a log file which I can consult?
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