Facebook Modul doesn´t work, Payload Datenschutzbestimmungen in Europa

[szucher]

Hi, i verified my buisness accout, but i will not receive messages from facebook for my buisness facebook page.

I got the following error in the logs:
Error sending payload: (#10) Diese Aktion wurde aufgrund neuer Datenschutzbestimmungen in Europa nicht gestattet. Sieh dir die Entwicklerdokumentation an, um mehr Infos zu erhalten. {"exception":"[object] (BotMan\Drivers\Facebook\Exceptions\FacebookException(code: 0): Error sending payload: (#10) Diese Aktion wurde aufgrund neuer Datenschutzbestimmungen in Europa nicht gestattet. Sieh dir die Entwicklerdokumentation an, um mehr Infos zu erhalten. at /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/driver-facebook/src/FacebookDriver.php:516)

[freescout-helpdesk]

OK. We've sent a message to Facebook Driver developers: botman/driver-facebook#115

[freescout-helpdesk]

You are not able to send and receive messages? Right?

Both with and without attachments?

[szucher]

You are not able to send and receive messages? Right?

Both with and without attachments?

Yes I am not able to receive and send messages.
And both with and without attachments.

[freescout-helpdesk]

Your business is located in Europe? Or page admin is located in Europe? Right?

[szucher]

Your business is located in Europe? Or page admin is located in Europe? Right?

Yes, in Germany

[freescout-helpdesk]

Can you send full text of the error from Manage > Logs > App Logs, you can expand the error in the table.

[szucher]

Error sending payload: (#10) Diese Aktion wurde aufgrund neuer Datenschutzbestimmungen in Europa nicht gestattet. Sieh dir die Entwicklerdokumentation an, um mehr Infos zu erhalten. {"exception":"[object] (BotMan\Drivers\Facebook\Exceptions\FacebookException(code: 0): Error sending payload: (#10) Diese Aktion wurde aufgrund neuer Datenschutzbestimmungen in Europa nicht gestattet. Sieh dir die Entwicklerdokumentation an, um mehr Infos zu erhalten. at /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/driver-facebook/src/FacebookDriver.php:516)
[stacktrace]
#0 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/driver-facebook/src/FacebookDriver.php(473): BotMan\Drivers\Facebook\FacebookDriver->throwExceptionIfResponseNotOk(Object(Symfony\Component\HttpFoundation\Response))
#1 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/botman/src/BotMan.php(237): BotMan\Drivers\Facebook\FacebookDriver->getUser(Object(BotMan\BotMan\Messages\Incoming\IncomingMessage))
#2 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/Providers/FacebookServiceProvider.php(202): BotMan\BotMan\BotMan->getUser()
#3 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/Http/Controllers/FacebookController.php(37): Modules\Facebook\Providers\FacebookServiceProvider::processIncomingMessage(Object(BotMan\BotMan\BotMan), 'Testnachricht', Object(App\Mailbox))
#4 [internal function]: Modules\Facebook\Http\Controllers\FacebookController->Modules\Facebook\Http\Controllers\{closure}(Object(BotMan\BotMan\BotMan), 'Testnachricht')
#5 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/botman/src/BotMan.php(495): call_user_func_array(Object(Closure), Array)
#6 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/vendor/botman/botman/src/BotMan.php(425): BotMan\BotMan\BotMan->callMatchingMessages()
#7 /www/htdocs/w01598d5/scout.zucher-duingen.de/Modules/Facebook/Http/Controllers/FacebookController.php(86): BotMan\BotMan\BotMan->listen()
#8 [internal function]: Modules\Facebook\Http\Controllers\FacebookController->webhooks(Object(Illuminate\Http\Request), '9', '484061039')
#9 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): call_user_func_array(Array, Array)
#10 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\Routing\Controller->callAction('webhooks', Array)
#11 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\Routing\ControllerDispatcher->dispatch(Object(Illuminate\Routing\Route), Object(Modules\Facebook\Http\Controllers\FacebookController), 'webhooks')
#12 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Route.php(169): Illuminate\Routing\Route->runController()
#13 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Router.php(658): Illuminate\Routing\Route->run()
#14 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Routing\Router->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#15 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#16 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Router.php(660): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#17 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Router.php(635): Illuminate\Routing\Router->runRouteWithinStack(Object(Illuminate\Routing\Route), Object(Illuminate\Http\Request))
#18 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Router.php(601): Illuminate\Routing\Router->runRoute(Object(Illuminate\Http\Request), Object(Illuminate\Routing\Route))
#19 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Router.php(590): Illuminate\Routing\Router->dispatchToRoute(Object(Illuminate\Http\Request))
#20 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\Routing\Router->dispatch(Object(Illuminate\Http\Request))
#21 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(30): Illuminate\Foundation\Http\Kernel->Illuminate\Foundation\Http\{closure}(Object(Illuminate\Http\Request))
#22 /www/htdocs/w01598d5/scout.zucher-duingen.de/app/Http/Middleware/TerminateHandler.php(12): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#23 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\TerminateHandler->handle(Object(Illuminate\Http\Request), Object(Closure))
#24 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#25 /www/htdocs/w01598d5/scout.zucher-duingen.de/app/Http/Middleware/ResponseHeaders.php(11): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#26 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): App\Http\Middleware\ResponseHeaders->handle(Object(Illuminate\Http\Request), Object(Closure))
#27 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#28 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/fideloper/proxy/src/TrustProxies.php(56): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#29 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Fideloper\Proxy\TrustProxies->handle(Object(Illuminate\Http\Request), Object(Closure))
#30 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#31 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#32 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))
#33 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#34 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(30): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#35 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\TransformsRequest->handle(Object(Illuminate\Http\Request), Object(Closure))
#36 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#37 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#38 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\ValidatePostSize->handle(Object(Illuminate\Http\Request), Object(Closure))
#39 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#40 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/CheckForMaintenanceMode.php(46): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#41 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(149): Illuminate\Foundation\Http\Middleware\CheckForMaintenanceMode->handle(Object(Illuminate\Http\Request), Object(Closure))
#42 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Routing/Pipeline.php(53): Illuminate\Pipeline\Pipeline->Illuminate\Pipeline\{closure}(Object(Illuminate\Http\Request))
#43 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(102): Illuminate\Routing\Pipeline->Illuminate\Routing\{closure}(Object(Illuminate\Http\Request))
#44 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(151): Illuminate\Pipeline\Pipeline->then(Object(Closure))
#45 /www/htdocs/w01598d5/scout.zucher-duingen.de/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(116): Illuminate\Foundation\Http\Kernel->sendRequestThroughRouter(Object(Illuminate\Http\Request))
#46 /www/htdocs/w01598d5/scout.zucher-duingen.de/public/index.php(64): Illuminate\Foundation\Http\Kernel->handle(Object(Illuminate\Http\Request))
#47 {main}
"}

[freescout-helpdesk]

The issue has been fixed in Facebook Integration Module v1.0.4.
Try and let us know if it works for you.

[szucher]

After Update to v1.0.4 it works!
Thx for your fast support!