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picture don't appear in the Ticket when Mail is sending with Outlook #7787

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gcastellarin opened this issue Jul 29, 2020 · 2 comments
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@gcastellarin
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Yesterday i upgrade my GLPI 9.4.4 to 9.5, the upgarde seeam to be good. When i test this version i see i have un bug when i send mail with outlook to collector with picture in the body. The Picture is not present in the ticket.
So after, i updated to the 9.5.1 version and the problem still the same with Outlook.
When a another email is sending by webmail (rouncube) to collector, the ticket appear with the picture correctly in GLPI.

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Your GLPI setup (you can find it in Setup > General menu, System tab)

GLPI 9.5.1 (/glpi => /var/www/glpi) Installation mode: TARBALL

Operating system: Linux glpi 4.19.0-6-amd64 #1 SMP Debian 4.19.67-2+deb10u1 (2019-09-20) x86_64 PHP 7.3.19-1~deb10u1 apache2handler (Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apc, apcu, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, json, ldap, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib) Setup: max_execution_time="30" memory_limit="128M" post_max_size="8M" safe_mode="" session.save_handler="files" upload_max_filesize="2M" Software: Apache/2.4.38 (Debian) (Apache/2.4.38 (Debian) Server at glpi.agroparc.local Port 443) Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0 Server Software: MySQL Community Server - GPL Server Version: 8.0.18 Server SQL Mode: Parameters: GLPI@localhost/glpi_db Host info: Localhost via UNIX socket

eml.zip

@cedric-anne
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Hi,

#7748 should fix this.

Thanks for your eml export. I take your email, anonymized it, and added it in our test suite.

Regards

@cedric-anne cedric-anne added this to the 9.5.2 milestone Jul 30, 2020
@gcastellarin
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Hello, the fix works correctly, thanks!!!!

@trasher trasher closed this as completed in 408c463 Aug 4, 2020
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