[GLPI 9.5.1] Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException

[steph461]

Since 10am, I can't retrieve an email with the mailgate.
i dont know why i got this error message. It is no longer possible to retrieve messages.

php error logs :
[2020-07-30 12:00:05] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name subject or subject not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
...r/laminas/laminas-mail/src/Storage/Part.php:376 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1035 Laminas\Mail\Storage\Part->__get()
inc/mailcollector.class.php:734 MailCollector->buildTicket()
inc/mailcollector.class.php:1740 MailCollector->collect()
inc/crontask.class.php:847 MailCollector::cronMailgate()
front/crontask.form.php:49 CronTask::launch()

[2020-07-30 12:04:37] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name subject or subject not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
...r/laminas/laminas-mail/src/Storage/Part.php:376 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1035 Laminas\Mail\Storage\Part->__get()
inc/mailcollector.class.php:734 MailCollector->buildTicket()
inc/mailcollector.class.php:1740 MailCollector->collect()
inc/crontask.class.php:847 MailCollector::cronMailgate()
front/crontask.form.php:49 CronTask::launch()

[2020-07-30 12:11:18] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name subject or subject not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
...r/laminas/laminas-mail/src/Storage/Part.php:376 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1035 Laminas\Mail\Storage\Part->__get()
inc/mailcollector.class.php:734 MailCollector->buildTicket()
front/mailcollector.form.php:77 MailCollector->collect()

my config

error dans mailgate

[cedric-anne]

Hi,

Which version of GLPI are you using ?
It should have been fixed in 9.5.1.

Regards

[steph461]

GLPI 9.5.1 (/glpi => /var/www/html/glpi)
i had the bug this morning. And I have the 9.5.1

version mailcollector

[steph461]

If I run the task, I have a blank page

[steph461]

cron.log
2020-07-30 12:35:27 [7@srv-glpi]
Interne #1 : Démarrage mailgate

mailgate.log
2020-07-30 12:35:27 [7@srv-glpi]
Message invalide : Invalid header value detected

this bug I have for a while but I have not had a problem.

php-errors.log
[2020-07-30 12:35:27] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name subject or subject not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307
Backtrace :
...r/laminas/laminas-mail/src/Storage/Part.php:376 Laminas\Mail\Storage\Part->getHeader()
inc/mailcollector.class.php:1035 Laminas\Mail\Storage\Part->__get()
inc/mailcollector.class.php:734 MailCollector->buildTicket()
inc/mailcollector.class.php:1740 MailCollector->collect()
inc/crontask.class.php:847 MailCollector::cronMailgate()
front/crontask.form.php:49 CronTask::launch()

email for the bug

Les actions automatiques suivantes sont en erreur.

Elles nécessitent une intervention mailgate : Récupération des messages (collecteurs)

Généré automatiquement par GLPI

[steph461]

post #7619 unncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name reply-to or reply- to not found in /var/www/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307

difference my log :
Uncaught Exception Laminas\Mail\Storage\Exception\InvalidArgumentException: Header with Name subject or subject not found in /var/www/html/glpi/vendor/laminas/laminas-mail/src/Storage/Part.php at line 307

[cedric-anne]

#7748 should fix this.

Regards

[steph461]

its ok
bug résolve
thank you cedric-anne

[adamcios]

i still have this problem - version GLPI 9.5.7
[2022-02-10 00:09:11] glpiphplog.CRITICAL: *** Uncaught Exception Laminas\Mail\Header\Exception\InvalidArgumentException: Invalid header value detected in C:\xampp\htdocs\glpi\vendor\laminas\laminas-mail\src\Header\GenericHeader.php at line 64
Backtrace :
vendor\laminas\laminas-mail\src\Headers.php:544 Laminas\Mail\Header\GenericHeader::splitHeaderLine()
vendor\laminas\laminas-mail\src\Headers.php:284 Laminas\Mail\Headers->loadHeader()
vendor\laminas\laminas-mail\src\Headers.php:105 Laminas\Mail\Headers->addHeaderLine()
vendor\laminas\laminas-mime\src\Decode.php:150 Laminas\Mail\Headers::fromString()
...r\laminas\laminas-mail\src\Storage\Part.php:111 Laminas\Mime\Decode::splitMessage()
...laminas\laminas-mail\src\Storage\Message.php:53 Laminas\Mail\Storage\Part->__construct()
...r\laminas\laminas-mail\src\Storage\Imap.php:127 Laminas\Mail\Storage\Message->__construct()
...aminas-mail\src\Storage\AbstractStorage.php:268 Laminas\Mail\Storage\Imap->getMessage()
inc\mailcollector.class.php:721 Laminas\Mail\Storage\AbstractStorage->current()
inc\mailcollector.class.php:1762 MailCollector->collect()
inc\crontask.class.php:943 MailCollector::cronMailgate()
front\cron.php:83 CronTask::launch()

[cedric-anne]

@adamcios

Please open a new issue, and attach the email that causes this issue. It may be due to another problem and, as the one tracked here seems to be solved, we will not try to investigate if we only have a contextless error trace.

Regards

[ftoledo]

@adamcios have you created a new issue? I also have the same in 9.5.7 with gmail accounts
@cedric-anne where can I put some log line to identify which message it is? to print the msgid or subject. Since I have several messages in the inbox and I can't identify which one triggers the problem. thanks!