ecovacs deebot x2 won't start #110177

bce626 · 2024-02-10T11:42:59Z

The problem

Ecovacs Deebot X2 won't start when you give the command to clean via home assistant.

Next in the log
"
Logger: deebot_client.commands.json.common
Source: components/ecovacs/vacuum.py:319
First occurred: 12:23:22 (2 occurrences)
Last logged: 12:23:25

Command "clean" was not successfully. body={'code': 20003, 'msg': 'rcp not support'}
"
home-assistant_ecovacs_2024-02-10T11-24-41.525Z.log

What version of Home Assistant Core has the issue?

2024.2.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

ecovacs

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ecovacs/

Diagnostics information

home-assistant_ecovacs_2024-02-10T11-24-41.525Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: deebot_client.commands.json.common
Source: components/ecovacs/vacuum.py:319
First occurred: 12:23:22 (2 occurrences)
Last logged: 12:23:25

Command "clean" was not successfully. body={'code': 20003, 'msg': 'rcp not support'}

Additional information

No response

home-assistant · 2024-02-10T11:43:04Z

Hey there @OverloadUT, @mib1185, @edenhaus, mind taking a look at this issue as it has been labeled with an integration (ecovacs) you are listed as a code owner for? Thanks!

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edenhaus · 2024-02-12T08:30:01Z

Please add the config entry diagnostic information. Without I cannot help you. Thanks

bce626 · 2024-02-13T13:58:50Z

where can i find the config entry diagnostic information.

…

________________________________ Van: Robert Resch ***@***.***> Verzonden: maandag 12 februari 2024 09:30 Aan: home-assistant/core ***@***.***> CC: bce626 ***@***.***>; Author ***@***.***> Onderwerp: Re: [home-assistant/core] ecovacs deebot x2 won't start (Issue #110177) Please add the config entry diagnostic information. Without I cannot help you. Thanks — Reply to this email directly, view it on GitHub<#110177 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AFNGURCMAFIGDWNF2R3J4XTYTHHJLAVCNFSM6AAAAABDCU7IS2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMZYGIZDQMRTGI>. You are receiving this because you authored the thread.

mib1185 · 2024-02-13T14:39:12Z

here you can find the diagnostics data

bce626 · 2024-02-13T16:07:27Z

config_entry-ecovacs-5ea284f370fa007eb56b16630176d1a4.json

thank you

edenhaus · 2024-02-14T09:17:44Z

You have still installed the custom component Deebot 4 Home Assistant. Please uninstall it and restart HA, this is required as you currently overwrite the dependency of the core integration

bce626 · 2024-02-14T11:35:22Z

I took Ecovacs out of devices and services and then a reboot. Then took it out of HACS and rebooted again. After the restart, I looked up the application in devices and services and installed it on new, but the problem remains.
config_entry-ecovacs-e21baaf5502e44c766a4927588f77ce8 (1).json

Logger: deebot_client.message
Source: /usr/local/lib/python3.12/site-packages/deebot_client/message.py:69
First occurred: 12:24:41 (1 occurrences)
Last logged: 12:24:41

Could not parse getCleanInfo: {'code': 20003, 'msg': 'rcp not support'}
Traceback (most recent call last):
File "/usr/local/lib/python3.12/site-packages/deebot_client/message.py", line 62, in wrapper
if response.state == HandlingState.ANALYSE:
^^^^^^^^^^^^^^
AttributeError: 'NoneType' object has no attribute 'state'

edenhaus · 2024-02-16T09:12:53Z

It looks like Ecovacs introduced a new cleaning command, which is currently unsupported by deebot-client.
Feel free to add support for it directly to the library

chrfin · 2024-02-21T07:18:33Z

@bce626 Does the Map work with your X2? I get all the status information, but the map only returns HTTP 500, but I did not investigate any further until now...

bce626 · 2024-02-21T08:44:13Z

@chrfin No, the Map does not work. I get a broken logo sign.
I just don't know if it's a 500 code, or if the file doesn't exist.

kerashin · 2024-03-22T02:52:43Z

@chrfin No, the Map does not work. I get a broken logo sign. I just don't know if it's a 500 code, or if the file doesn't exist.

I have the same issue, the map was working before the migration. Now it's a broken logo sign.
Is there an issue logged for this or do I need to log one?

Elle4u · 2024-03-22T05:41:47Z

Same to me. Map not working.

ytorres · 2024-03-24T11:33:21Z

Same to me. Map not working. 500 code

edenhaus · 2024-03-25T09:43:28Z

It will not help to comment "Same to me". Please use reactions on the issue descriptions.

I don't own an X2 and therefore I cannot implement support for it. Someone with an X2 needs to add the missing commands to the client.

GK-hassio · 2024-03-25T18:47:37Z

Dear @edenhaus, I have a Omni X2 available for testing. If you could give some guidance how to experiment with the coding? I have some experience.
DeebotOmniX2DebugLog.txt

Ulfmerbold2000 · 2024-04-19T10:37:13Z

I have an x2 Omni too.
Integration fails at these points:
Map fails, Rooms missing fully, all Stationfunctions(for example when bot is washing the pads, drying)

If the X1 working fully now, how to get at the config data in python 3.12(have searched, cant find the whole dir ^^)

As i have seen, the classfile and the reference is missing (must be "class": "lf3bn4"), but without to come into the deebot-client directory in python...
Functions in ecovacs-deebot.js are implemented now and same as with X1 and come from T20.

But as i sayed, without access to deebot-client directory i cant give it a try to make some files.

Any hint how to come into the magic parts would be great(i'm not an programmer nor did i anything with homeassistant scripting, but be an sysadmin)

edenhaus · 2024-04-23T15:12:40Z

Should be fixed with #116025

pranktap · 2024-05-02T23:58:57Z

I am on 2024.5.0 and map is still not working for x2.

Ulfmerbold2000 · 2024-05-03T06:05:33Z

X2 got the device file in 7.0.0 deebot_client(this is the main component for functionality)

But it is referenced to the Deebot T20, 7.0.1 gives the X2 his own featureset but with the map settings from T20(still)
I've an pull request open to change this into V2 of Map generation(hopefully this will do the trick)

I would love to test it in my own HA installation first, but i can't find a way to go into the needed container at file level.
So changes comes slowly over the HA updates

there are some things that will be better with deebot_client 7.0.1, more sensors(round mop, voice etc), but the map and the rooms are obvious bound together and need some try and error with the v2 map generation(my hope that this will do the trick then later)

generally my x2 send the rooms in debuglog, but at the end they are not in the vaccum entity at the moment

DieterKoblenz · 2024-05-15T08:33:58Z

While the map is fixed, this specific issue is not in deebotclient 7.2.0

2024-05-15 10:30:34.683 DEBUG (MainThread) [homeassistant.components.ecovacs.vacuum] async_send_command spot_area with {'rooms': '0,1,2', 'cleanings': 2}
2024-05-15 10:30:34.683 DEBUG (MainThread) [deebot_client.authentication] Calling api(1/3): url=https://portal-eu.ecouser.net/api/iot/devmanager.do, params={'mid': 'lf3bn4', 'did': '84bd0abe-a201-4c00-af5a-47a5b8a5f4fc', 'td': 'q', 'u': 'fcirumq0e0f6f242', 'cv': '1.67.3', 't': 'a', 'av': '1.3.1'}, json={'cmdName': 'clean', 'payload': {'header': {'pri': '1', 'ts': 1715761834.683294, 'tzm': 480, 'ver': '0.0.50'}, 'body': {'data': {'act': 'start', 'type': 'spotArea', 'content': '0,1,2', 'count': 2}}}, 'payloadType': 'j', 'td': 'q', 'toId': '84bd0abe-a201-4c00-af5a-47a5b8a5f4fc', 'toRes': 'yQnl', 'toType': 'lf3bn4'}
2024-05-15 10:30:34.723 DEBUG (MainThread) [deebot_client.mqtt_client.client] Received PUBLISH (d0, q0, r0, m0), 'iot/p2p/clean/HelperMQClientId-awseu-sts-ngiot-mqsjmq-1/ecosys/1234/84bd0abe-a201-4c00-af5a-47a5b8a5f4fc/lf3bn4/yQnl/q/2a4l/j', ...  (148 bytes)
2024-05-15 10:30:34.723 DEBUG (MainThread) [deebot_client.mqtt_client] Got message: topic=iot/p2p/clean/HelperMQClientId-awseu-sts-ngiot-mqsjmq-1/ecosys/1234/84bd0abe-a201-4c00-af5a-47a5b8a5f4fc/lf3bn4/yQnl/q/2a4l/j, payload=b'{"header":{"pri":"1","ts":1715761834.683294,"tzm":480,"ver":"0.0.50"},"body":{"data":{"act":"start","type":"spotArea","content":"0,1,2","count":2}}}'
2024-05-15 10:30:34.723 DEBUG (MainThread) [deebot_client.mqtt_client] Command clean does not support p2p handling (yet)
2024-05-15 10:30:34.837 DEBUG (MainThread) [deebot_client.authentication] Success calling api url=https://portal-eu.ecouser.net/api/iot/devmanager.do, params={'mid': 'lf3bn4', 'did': '84bd0abe-a201-4c00-af5a-47a5b8a5f4fc', 'td': 'q', 'u': 'fcirumq0e0f6f242', 'cv': '1.67.3', 't': 'a', 'av': '1.3.1'}, json={'cmdName': 'clean', 'payload': {'header': {'pri': '1', 'ts': 1715761834.683294, 'tzm': 480, 'ver': '0.0.50'}, 'body': {'data': {'act': 'start', 'type': 'spotArea', 'content': '0,1,2', 'count': 2}}}, 'payloadType': 'j', 'td': 'q', 'toId': '84bd0abe-a201-4c00-af5a-47a5b8a5f4fc', 'toRes': 'yQnl', 'toType': 'lf3bn4'}, response={'ret': 'ok', 'resp': {'header': {'pri': 1, 'tzm': 60, 'ts': '1715761834672', 'ver': '0.0.1', 'fwVer': '1.75.0', 'hwVer': '0.1.1', 'wkVer': '0.1.54'}, 'body': {'code': 20003, 'msg': 'rcp not support'}}, 'id': '2a4l', 'payloadType': 'j'}
2024-05-15 10:30:34.837 WARNING (MainThread) [deebot_client.commands.json.common] Command "clean" was not successfully. body={'code': 20003, 'msg': 'rcp not support'}

@edenhaus I know this is not something you can fix, but could you re-open the issue?

jota1906 · 2024-05-29T17:17:48Z

I have an Ecovacs Deebot X2. When I try to start it, it won't work. In the logs, I see the error message: 'Command "clean" was not successful. Body={'code': 20003, 'msg': 'rcp not support'}.'
config_entry-ecovacs-7b27019369b4809b4fc4f87802e4d13d (1).json

any help, please.

sebcbien37 · 2024-06-12T18:24:16Z

Hi, I have the same problem. Start, stop and pause don't work! :(

edenhaus · 2024-06-13T09:52:36Z

I cannot analyze and debug the problem as I don't have the model. The only one who can solve it is you all by analyzing the traffic of the app and checking what is different

sebcbien37 · 2024-06-13T09:55:30Z

Hi, how can I analyse the traffic of the app ? What application do you use to analyze the frames ?

sebcbien37 · 2024-06-15T14:04:59Z

Hi @edenhaus, you can find attached my wireshark data of my iphone.
I have done start, stop, pause and every commands of my ecovacs x2

Thanks

ecovacs.pcapng.zip

edenhaus · 2024-06-17T11:45:01Z

@sebcbien37 Did you use a proxy in between otherwise we cannot inspect the traffic as it is encrypted.
I use always man in the middle proxy for my analysis

sebcbien37 · 2024-06-17T19:37:15Z

Hi,
I recorded a lot of messages.
I don't know what I'm allowed to post on the internet, I wouldn't want to post private things. This could help?

{"body":{"data":{"act":"go"}},"header":{"channel":"iOS","reqid":"XXXXXX","ts":"XXXXXX","ver":"0.0.50","m":"request","pri":1,"tzm":120}}

{"body":{"data":{"act":"stop"}},"header":{"channel":"iOS","reqid":"XXXXXX","ts":"XXXXXX","ver":"0.0.50","m":"request","pri":1,"tzm":120}}

{"body":{"data":{"act":"pause"}},"header":{"channel":"iOS","reqid":"XXXXXX","ts":"XXXXXX","ver":"0.0.50","m":"request","pri":1,"tzm":120}}

{
"app": {
"id": "ecovacs"
},
"auth": {
"realm": "ecouser.net",
"resource": "IOS581F4F7G8",
"token": "XXXXX,
"userid": "XXXXX",
"with": "users"
},
"cmdName": "GetWKVer",
"payload": {},
"payloadType": "j",
"td": "q",
"toId": "XXXXX",
"toRes": "2TWb",
"toType": "lf3bn4"
}

edenhaus · 2024-06-18T07:00:42Z

The important part is probably "cmdName": "GetWKVer",, but there must be different commands for cleaning.
Until now I now the following cleaning commands clean and clean_V2

DieterKoblenz · 2024-06-18T07:26:04Z

I've finally had some time to enter the game using mitmproxy.

The ecovacs deebot x2 also uses clean_v2:
This is where I clean three rooms:

POST https://api-ngiot.dc-eu.ww.ecouser.net/api/iot/endpoint/control?<redacted>&apn=clean_V2&fmt=j HTTP/2.0

{"body":{"data":{"act":"start","content":{"type":"freeClean","value":"1,0;1,1;1,2"}}},"header":{"channel":"Android","m":"request","pri":2,"reqid":"B5tzsN","ts":"1718695345068","tzm":120,"ver":"0.0.22"}}

And this is the stop command:

POST https://api-ngiot.dc-eu.ww.ecouser.net/api/iot/endpoint/control<redacted>l&apn=clean_V2&fmt=j HTTP/2.0

{"body":{"data":{"act":"stop"}},"header":{"channel":"Android","m":"request","pri":2,"reqid":"AcsiQj","ts":"1718695488122","tzm":120,"ver":"0.0.22"}}

bakernigel · 2024-07-22T18:13:20Z

I just bought a Ecovacs Deebot X2 Omni on the Amazon Prime day. Most items are working with HA (including the map) except the following commands. They all use clean_v2. I managed to capture the commands using mitmproxy.

`Start - no specific rooms
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"start","content":{"type":"auto"}}},"header":{"channel":"iOS","reqid":"mFzbaJ","ts":"1721578377422","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

Pause
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"pause"}},"header":{"channel":"iOS","reqid":"XJJVQC","ts":"1721501740569","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

Resume
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"resume"}},"header":{"channel":"iOS","reqid":"WkPeTw","ts":"1721683540650","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

Stop
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"stop"}},"header":{"channel":"iOS","reqid":"STGBNz","ts":"1721578535395","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

Clean laundry room only (room number 6)
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"start","content":{"type":"freeClean","value":"1,6"}}},"header":{"channel":"iOS","reqid":"FWIpXR","ts":"1721578761142","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

Clean two rooms (14 & 11)
POST https://api-ngiot.dc-na.ww.ecouser.net/api/iot/endpoint/control?si=xxxxxx&apn=clean_V2&fmt=j HTTP/2.0
{"body":{"data":{"act":"start","content":{"type":"freeClean","value":"1,14;1,11"}}},"header":{"channel":"iOS","reqid":"fAlguy","ts":"1721683330589","ver":"0.0.50","m":"request","pri":1,"tzm":-420}}

`
Please let me know if any more info is needed.

edenhaus · 2024-07-23T19:56:34Z

Please feel free to extend the client library at https://github.com/DeebotUniverse/client.py

bakernigel · 2024-08-01T16:18:01Z

The attached code files fix stop, start and pause for the X2 Omni. Tested with my X2.
Not sure best way to add clean a specific room.
As a workaround the following will clean room number 6 for example:

service: vacuum.send_command
target:
  entity_id: vacuum.deebot
data:
  command: clean_V2
  params:
    act: start
    content:
      type: freeClean
      value: 1,6

clean.py.txt
e6ofmn.py.txt

I'm not familiar with how changes are promoted to Github.

qbushome · 2024-08-04T19:59:53Z

@edenhaus
Hi, I also don't know how Github works, but I found this post, just after you closed this issue. Maybe this is of any help to you. Since @bakernigel didn't mention you, I just thought I could. If this is not the way this works, I'm sorry.

edenhaus · 2024-08-05T06:35:49Z

As I'm following any changes of this issue, pinging me will not help.
I created DeebotUniverse/client.py#552 from the files above, can someone please test it and give me feedback directly in the PR. Thanks

mgguinne · 2024-08-14T03:15:21Z

It confirmed working for me in my Hass Dev instance :) Great work !!!
What's the next step to get this merged in Hass?
Anyway to merge the code into my production instance, it's clear to me it won't break it!

sebcbien37 · 2024-09-02T09:35:18Z

Hi, could you push the update ? Thanks.

home-assistant bot added the integration: ecovacs label Feb 10, 2024

home-assistant bot assigned OverloadUT and mib1185 Feb 10, 2024

home-assistant bot assigned edenhaus Feb 10, 2024

edenhaus added problem in dependency waiting-for-upstream We're waiting for a change upstream labels Feb 16, 2024

edenhaus mentioned this issue Apr 23, 2024

Bump deebot-client to 7.0.0 #116025

Merged

20 tasks

edenhaus closed this as completed Apr 23, 2024

DieterKoblenz mentioned this issue May 15, 2024

Ecovacs Deebot X2 doesn't start cleaning when you give the command to clean via home assistant. #116938

Closed

edenhaus reopened this May 16, 2024

edenhaus mentioned this issue May 31, 2024

Ecovacs Deebot x2 #117623

Closed

DieterKoblenz mentioned this issue Jun 18, 2024

In HA my X2 did'nt accept cleaning commands (rcp not support error) DeebotUniverse/client.py#492

Open

4 tasks

edenhaus mentioned this issue Jul 29, 2024

Ecovacs Deebot X2 play/stop/pause doesn't work #119375

Closed

edenhaus mentioned this issue Aug 5, 2024

Fix X2 Omni DeebotUniverse/client.py#552

Merged

naked-head mentioned this issue Aug 21, 2024

Ecovacs Deebot X5 OMNI won't receive any command #124359

Open

edenhaus mentioned this issue Sep 4, 2024

Bump deebot-client to 8.4.0 #125207

Merged

19 tasks

edenhaus closed this as completed in #125207 Sep 4, 2024

ecovacs deebot x2 won't start #110177

ecovacs deebot x2 won't start #110177

Comments

bce626 commented Feb 10, 2024 • edited Loading

The problem

What version of Home Assistant Core has the issue?

What was the last working version of Home Assistant Core?

What type of installation are you running?

Integration causing the issue

Link to integration documentation on our website

Diagnostics information

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

home-assistant bot commented Feb 10, 2024

edenhaus commented Feb 12, 2024

bce626 commented Feb 13, 2024 via email

mib1185 commented Feb 13, 2024

bce626 commented Feb 13, 2024

edenhaus commented Feb 14, 2024

bce626 commented Feb 14, 2024 • edited Loading

edenhaus commented Feb 16, 2024

chrfin commented Feb 21, 2024

bce626 commented Feb 21, 2024

kerashin commented Mar 22, 2024

Elle4u commented Mar 22, 2024

ytorres commented Mar 24, 2024

edenhaus commented Mar 25, 2024

GK-hassio commented Mar 25, 2024

Ulfmerbold2000 commented Apr 19, 2024

edenhaus commented Apr 23, 2024

pranktap commented May 2, 2024

Ulfmerbold2000 commented May 3, 2024

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sebcbien37 commented Jun 12, 2024

edenhaus commented Jun 13, 2024

sebcbien37 commented Jun 13, 2024

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edenhaus commented Jun 17, 2024

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