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Following the reminders sent out yesterday on 129, we noticed the signature name at the bottom of the email was producing an email address rather than a name. e.g. (Kind regards - Jasprit.kaur@judicialappointments.gov.uk).
We went to check if this could be amended on the contacts page but the email signature field only accepts email addresses. I feel this field should be changed to allow for names as signing off with an email address is a bit odd, especially with the email template directing them to the exercise inbox.
In the interim, we have amended the signature to the exercise inbox so that queries can be picked up there.
For the email signature on the admin side can this be changed to accept a name rather than an email address and have help test on the admin side to say "Enter Selection Exercise Manager name here" This should then sort the issue with the template and information being pulled through to the email.
The text was updated successfully, but these errors were encountered:
Following the reminders sent out yesterday on 129, we noticed the signature name at the bottom of the email was producing an email address rather than a name. e.g. (Kind regards - Jasprit.kaur@judicialappointments.gov.uk).
We went to check if this could be amended on the contacts page but the email signature field only accepts email addresses. I feel this field should be changed to allow for names as signing off with an email address is a bit odd, especially with the email template directing them to the exercise inbox.
In the interim, we have amended the signature to the exercise inbox so that queries can be picked up there.
For the email signature on the admin side can this be changed to accept a name rather than an email address and have help test on the admin side to say "Enter Selection Exercise Manager name here" This should then sort the issue with the template and information being pulled through to the email.
The text was updated successfully, but these errors were encountered: