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JS error in the customer data #31920

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1 of 5 tasks
ihor-sviziev opened this issue Feb 1, 2021 · 21 comments · Fixed by #31940 or #36177 · May be fixed by #39097
Closed
1 of 5 tasks

JS error in the customer data #31920

ihor-sviziev opened this issue Feb 1, 2021 · 21 comments · Fixed by #31940 or #36177 · May be fixed by #39097
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Area: Account Component: Customer Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: done Reported on 2.4.1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround.

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@ihor-sviziev
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ihor-sviziev commented Feb 1, 2021

Originally this issue was reported in 5983e17#commitcomment-44080850 by @HenKun.

The following commit 5983e17 leads to similar issues described in #24847.

Preconditions (*)

  1. Magento 2.4.1, or 2.4-develop

Steps to reproduce (*)

  1. Add the following code to the page on frontend:
<script>
    require(['Magento_Customer/js/customer-data'], function (customerData) {
        console.log(customerData.getExpiredSectionNames());
    });
</script>
  1. Go to the frontend, see the console

Expected result (*)

  1. In the console you should see an empty array, like this:
    image

Actual result (*)

  1. in the console we see the following error:
    image

Additional info from Engcom

Add the script to, for example, /app/code/Magento/Customer/view/frontend/templates/form/edit.phtml
script

  1. In the Storefront, Sign In as a Customer
  2. Go to My Account
  3. Click Edit under Contact Information
  4. Observe the dev console

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
@m2-assistant
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m2-assistant bot commented Feb 1, 2021

Hi @ihor-sviziev. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

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m2-assistant bot commented Feb 1, 2021

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

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@engcom-Bravo
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engcom-Bravo commented Feb 1, 2021

Hello @ihor-sviziev

Thank you for your report. We Confirm that the issue is reproducible on the latest 2.4-develop. Additional info is added to the description.

@engcom-Bravo engcom-Bravo added Area: Frontend Reported on 2.4.1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround. Priority: P2 A defect with this priority could have functionality issues which are not to expectations. labels Feb 1, 2021
@engcom-Bravo engcom-Bravo added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Progress: dev in progress labels Feb 1, 2021
@magento-engcom-team
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✅ Confirmed by @engcom-Bravo
Thank you for verifying the issue. Based on the provided information internal tickets MC-40701 were created

Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@ihor-sviziev
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Re-opened since it was reverted. #31920 (comment)

@engcom-Bravo engcom-Bravo self-assigned this Dec 20, 2022
@engcom-Bravo engcom-Bravo added Area: Account and removed Area: Frontend Fixed in 2.4.x The issue has been fixed in 2.4-develop branch labels Dec 20, 2022
@engcom-Bravo
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Hi @ihor-sviziev,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshost.

Steps to reproduce

1.Add the following code to the page on frontend:

<script>
    require(['Magento_Customer/js/customer-data'], function (customerData) {
        console.log(customerData.getExpiredSectionNames());
    });
</script>

2.Go to the frontend, see the console

In Console we are getting Error.

Screenshot 2022-12-20 at 2 33 47 PM

Hence confirming this issue.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Dec 20, 2022
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Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

@github-jira-sync-bot github-jira-sync-bot removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Dec 20, 2022
@engcom-Bravo engcom-Bravo added the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Dec 20, 2022
@github-jira-sync-bot
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Unfortunately, not enough information was provided to create a Jira ticket. Please make sure you added the following label(s): Reproduced on 2.4.x, ^Area:.*

Once all required labels are present, please add Issue: Confirmed label again.

@github-jira-sync-bot github-jira-sync-bot removed the Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed label Dec 20, 2022
@engcom-Bravo engcom-Bravo added Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Dec 20, 2022
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-7501 is successfully created for this GitHub issue.

@m2-assistant
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m2-assistant bot commented Dec 20, 2022

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@kanevbg
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kanevbg commented Aug 24, 2023

up, 2.4.x-develop seems to still produce the error (tested with firefox).

@AndresInSpace
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AndresInSpace commented Aug 22, 2024

It appears this has not been fully addressed.
The patch added a check for storage, at https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/Customer/view/frontend/web/js/customer-data.js#L272

Needs same check at https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/Customer/view/frontend/web/js/customer-data.js#L263
as it's within the same method getExpiredSectionNames

Additionally customer-data has a race condition with its mixin and the events (eg AjaxComplete event)
Events are added to document before the mixin is loaded due to customer-data loading for the mixin to be applied, then an ajax event fires before mixin is loaded (requirejs settimeout).

Since the mixin is what initializes the storage property, when the ajaxcomplete happens before the mixin is loaded it calls invalidate method which calls-> buffer.remove-> for each section calls-> storage.remove and errors out (storage undefined).

This is mainly happening when third-party scripts are making ajax calls due to them not using require call because they are not dependent on magento scripts, or if it is magento dependent then customer-data is not included in dep array in require call or the ajax event does not have global set to false..

Setting global false on ajax request is not a proper fix if they do want it to be intercepted, just not by customer-data..

Edit:
I believe I have a fix for the requirejs issue causing the mixin to fail to load, which is what is ultimately causing this error in customer-data for undefined storage prop. See #33593 (comment)

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Labels
Area: Account Component: Customer Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: done Reported on 2.4.1 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Severity: S3 Affects non-critical data or functionality and does not force users to employ a workaround.
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