App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730

iverc · 2018-08-24T08:07:10Z

App crashes on Android 8.0 using Mapbox SDK 6.3.0

Caused by java.lang.IllegalStateException
Not allowed to start service Intent { cmp=com.*.android/com.mapbox.android.telemetry.TelemetryService }: app is in background uid UidRecord{6909885 u0a361 SVC bg:+1m3s523ms idle procs:1 seq(0,0,0)}

android.app.ContextImpl.startServiceCommon (ContextImpl.java:1538)

| android.app.ContextImpl.startService (ContextImpl.java:1484)
| android.content.ContextWrapper.startService (ContextWrapper.java:663)
| com.mapbox.android.telemetry.MapboxTelemetry.startLocation (MapboxTelemetry.java:499)
| com.mapbox.android.telemetry.MapboxTelemetry.onEnterForeground (MapboxTelemetry.java:548)
| com.mapbox.android.telemetry.MapboxTelemetry_LifecycleAdapter.callMethods (MapboxTelemetry_LifecycleAdapter.java:25)
| android.arch.lifecycle.SingleGeneratedAdapterObserver.onStateChanged (SingleGeneratedAdapterObserver.java:35)
| android.arch.lifecycle.LifecycleRegistry$ObserverWithState.dispatchEvent (LifecycleRegistry.java:354)
| android.arch.lifecycle.LifecycleRegistry.forwardPass (LifecycleRegistry.java:292)
| android.arch.lifecycle.LifecycleRegistry.sync (LifecycleRegistry.java:332)
| android.arch.lifecycle.LifecycleRegistry.moveToState (LifecycleRegistry.java:137)
| android.arch.lifecycle.LifecycleRegistry.handleLifecycleEvent (LifecycleRegistry.java:123)
| android.arch.lifecycle.ProcessLifecycleOwner.activityStarted (ProcessLifecycleOwner.java:107)
| android.arch.lifecycle.ProcessLifecycleOwner$2.onStart (ProcessLifecycleOwner.java:79)
| android.arch.lifecycle.ReportFragment.dispatchStart (ReportFragment.java:60)
| android.arch.lifecycle.ReportFragment.onStart (ReportFragment.java:80)
| android.app.Fragment.performStart (Fragment.java:2637)
| android.app.FragmentManagerImpl.moveToState (FragmentManager.java:1312)
| android.app.FragmentManagerImpl.moveFragmentToExpectedState (FragmentManager.java:1549)
| android.app.FragmentManagerImpl.moveToState (FragmentManager.java:1611)
| android.app.FragmentManagerImpl.dispatchMoveToState (FragmentManager.java:3045)
| android.app.FragmentManagerImpl.dispatchStart (FragmentManager.java:3002)
| android.app.FragmentController.dispatchStart (FragmentController.java:190)
| android.app.Activity.performStart (Activity.java:7197)
| android.app.ActivityThread.performLaunchActivity (ActivityThread.java:2920)
| android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:3032)
| android.app.ActivityThread.-wrap11 (Unknown Source)
| android.app.ActivityThread$H.handleMessage (ActivityThread.java:1696)
| android.os.Handler.dispatchMessage (Handler.java:105)
| android.os.Looper.loop (Looper.java:164)
| android.app.ActivityThread.main (ActivityThread.java:6944)
| java.lang.reflect.Method.invoke (Method.java)
| com.android.internal.os.Zygote$MethodAndArgsCaller.run (Zygote.java:327)
| com.android.internal.os.ZygoteInit.main (ZygoteInit.java:1374)

Expected behavior

The app should not crash.

Actual behavior

App crashes.

Configuration

Android versions: 8.0
Device models: Galaxy S7 Edge
Mapbox SDK versions: 6.3.0

iverc · 2018-08-24T08:08:56Z

Updating to 6.4.0 does not help because it introduces a more severe bug (app crashes when you go back to the map view on various devices and Android versions)

tobrun · 2018-08-24T08:19:16Z

Updating to 6.4.0 does not help because it introduces a more severe bug (app crashes when you go back to the map view on various devices and Android versions)

@iverc thank you for reaching out, could you back this up with some example code? Could you share the stacktrace? We haven't heard about such crashes from other users or have seen this behaviour ourselves.

regarding the telemetry service crash from OP, @electrostat can you look more into this?

iverc · 2018-08-24T08:29:30Z

@tobrun This crash was caught by Fabric, please find stack trace in the issue description. It does not point to my code and I don't call telemetry directly so I'm not sure which example code should I share.
The only thing I do is initializing Mapbox MapView with all lifecycle callbacks and setting style URL like setStyleUrl(MAPBOX_STYLE_URL). I'm pretty sure that it is not related to my code since it does not happen on other Mapbox/Android versions. Could it be related to bumping telemetry to 3.1.4?

tobrun · 2018-08-24T08:49:19Z

@iverc
I was actual referring to the crash you mention later on in relation to 6.4.0:

Updating to 6.4.0 does not help because it introduces a more severe bug (app crashes when you go back to the map view on various devices and Android versions)

Thanks again for reaching out, providing feedback and using our products!

iverc · 2018-08-24T11:05:53Z

@tobrun oh, got it. I will open a separate issue for it. Thanks for quick response!

iverc · 2018-08-24T11:18:53Z

@tobrun Also, the same version of Mapbox SDK (6.3.0) causes ANR's on Samsung Galazy Tab E 8.0. It might be related since it also points to TelemetryService. Here is the ANR log from GP console:

"main" prio=5 tid=1 Native
  | group="main" sCount=1 dsCount=0 obj=0x759eb268 self=0xa9104e00
  | sysTid=8284 nice=0 cgrp=default sched=0/0 handle=0xac349534
  | state=S schedstat=( 10431891553 9096826177 28616 ) utm=811 stm=232 core=0 HZ=100
  | stack=0xbe65b000-0xbe65d000 stackSize=8MB
  | held mutexes=
 
  #00  pc 0000000000017748  /system/lib/libc.so (syscall+28)
 
  #01  pc 000000000004762d  /system/lib/libc.so (_ZL24__pthread_cond_timedwaitP23pthread_cond_internal_tP15pthread_mutex_tbPK8timespec+102)
 
  #02  pc 0000000000353e17  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #03  pc 0000000000354309  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #04  pc 000000000035435b  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #05  pc 00000000000600b7  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #06  pc 00000000001881bb  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #07  pc 000000000018829b  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #08  pc 00000000001882cb  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #09  pc 000000000004973f  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #10  pc 00000000000497a1  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #11  pc 00000000000504c5  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #12  pc 000000000005051b  /data/app/com.*.android-1/lib/arm/libmapbox-gl.so (???)
 
  #13  pc 00000000000bad27  /data/app/com.*.android-1/oat/arm/base.odex (Java_com_mapbox_mapboxsdk_maps_NativeMapView_nativeDestroy__+74)
 
  at com.mapbox.mapboxsdk.maps.NativeMapView.nativeDestroy (Native method)
 
  at com.mapbox.mapboxsdk.maps.NativeMapView.destroy (NativeMapView.java:124)
 
  at com.mapbox.mapboxsdk.maps.MapView.onDestroy (MapView.java:419)

zugaldia · 2018-08-24T13:42:57Z

Thank you @iverc - it seems we might have three different issues reported here.

@electrostat could you please look at the issue reported in OP, I believe you've worked to address this one recently.
The issue mentioned on App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730 (comment) is tracked on App crashes when returning to MapView on 6.4.0 #12731, let's continue the convo there.
Finally there's App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730 (comment). @iverc what makes you think this is telemetry-related? I don't see the telemetry service mentioned on the logs. It seems more of a rendering / device-specific issue (if so, happy to help moving it to a separate ticket as well).

iverc · 2018-08-24T14:03:28Z

@zugaldia I mentioned that it might be telemetry-related because GP console shows that this ANR point to TelemetryService (please see attached screenshot):

lilykaiser · 2018-08-28T22:31:04Z

I believe the issue in the OP should be solved by mapbox/mapbox-events-android#157, someone please correct me if I'm wrong!

tobrun · 2018-08-29T04:06:38Z

@lilykaiser that was the setup to address this in 6.1.3 but this hasn't resolved this issue.

lilykaiser · 2018-08-29T14:21:41Z

Thanks for clarifying!

electrostat · 2018-09-20T21:19:24Z

@iverc Running into issues replicating this issue locally. Through all my tests and research it looks like the command that was triggered should only trigger while the device is in the foreground. Could you share some more details about your implementation (where you are calling our sdk, other sdks you are running, etc...). I'm trying to find a way to reliably replicate this trigger, so I can get it solved for you.

jplipata · 2018-09-20T21:55:47Z

[Deleted] -- My bad, wrong version of mapbox

ericsvg · 2018-09-28T01:51:57Z

We've had the same issue pop up in two different places (Mapbox SDK 6.5.0).

First occurence (reported just once on Android 9.0):

Fatal Exception: java.lang.IllegalStateException: Not allowed to start service Intent { cmp=com.myapp.android/com.myapp.android.telemetry.TelemetryService }: app is in background uid UidRecord{b9c8f22 u0a175 TPSL idle change:cached procs:1 seq(0,0,0)}
       at android.app.ContextImpl.startServiceCommon(ContextImpl.java:1577)
       at android.app.ContextImpl.startService(ContextImpl.java:1532)
       at android.content.ContextWrapper.startService(ContextWrapper.java:664)
       at com.mapbox.android.telemetry.MapboxTelemetry.startLocation(MapboxTelemetry.java:499)
       at com.mapbox.android.telemetry.MapboxTelemetry.onEnterForeground(MapboxTelemetry.java:548)
       at com.mapbox.android.telemetry.MapboxTelemetry_LifecycleAdapter.callMethods(MapboxTelemetry_LifecycleAdapter.java:25)
       at android.arch.lifecycle.SingleGeneratedAdapterObserver.onStateChanged(SingleGeneratedAdapterObserver.java:35)
       at android.arch.lifecycle.LifecycleRegistry$ObserverWithState.dispatchEvent(LifecycleRegistry.java:354)
       at android.arch.lifecycle.LifecycleRegistry.forwardPass(LifecycleRegistry.java:292)
       at android.arch.lifecycle.LifecycleRegistry.sync(LifecycleRegistry.java:332)
       at android.arch.lifecycle.LifecycleRegistry.moveToState(LifecycleRegistry.java:137)
       at android.arch.lifecycle.LifecycleRegistry.handleLifecycleEvent(LifecycleRegistry.java:123)
       at android.arch.lifecycle.ProcessLifecycleOwner.activityStarted(ProcessLifecycleOwner.java:107)
       at android.arch.lifecycle.ProcessLifecycleOwner$2.onStart(ProcessLifecycleOwner.java:79)
       at android.arch.lifecycle.ReportFragment.dispatchStart(ReportFragment.java:60)
       at android.arch.lifecycle.ReportFragment.onStart(ReportFragment.java:80)
       at android.app.Fragment.performStart(Fragment.java:2548)
       at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:1334)
       at android.app.FragmentManagerImpl.moveFragmentToExpectedState(FragmentManager.java:1576)
       at android.app.FragmentManagerImpl.moveToState(FragmentManager.java:1637)
       at android.app.FragmentManagerImpl.dispatchMoveToState(FragmentManager.java:3046)
       at android.app.FragmentManagerImpl.dispatchStart(FragmentManager.java:3003)
       at android.app.FragmentController.dispatchStart(FragmentController.java:193)
       at android.app.Activity.performStart(Activity.java:7165)
       at android.app.ActivityThread.handleStartActivity(ActivityThread.java:2937)
       at android.app.servertransaction.TransactionExecutor.performLifecycleSequence(TransactionExecutor.java:180)
       at android.app.servertransaction.TransactionExecutor.cycleToPath(TransactionExecutor.java:165)
       at android.app.servertransaction.TransactionExecutor.executeLifecycleState(TransactionExecutor.java:142)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:70)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1808)
       at android.os.Handler.dispatchMessage(Handler.java:106)
       at android.os.Looper.loop(Looper.java:193)
       at android.app.ActivityThread.main(ActivityThread.java:6669)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)

Second occurence (reported once on Android 7.0):

Fatal Exception: java.lang.RuntimeException: Unable to start service com.mapbox.android.telemetry.TelemetryService@93ba8bf with Intent { act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.myapp.android/.ui.StartActivity launchParam=MultiScreenLaunchParams { mDisplayId=0 mFlags=0 } (has extras) }: java.lang.IllegalArgumentException: Service not registered: com.mapbox.android.telemetry.MapboxTelemetry$3@b93a1de
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3702)
       at android.app.ActivityThread.-wrap23(ActivityThread.java)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1740)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:154)
       at android.app.ActivityThread.main(ActivityThread.java:6692)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1468)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1358)
Caused by java.lang.IllegalArgumentException: Service not registered: com.mapbox.android.telemetry.MapboxTelemetry$3@b93a1de
       at android.app.LoadedApk.forgetServiceDispatcher(LoadedApk.java:1352)
       at android.app.ContextImpl.unbindService(ContextImpl.java:1553)
       at android.content.ContextWrapper.unbindService(ContextWrapper.java:708)
       at com.mapbox.android.telemetry.MapboxTelemetry.unbindServiceConnection(MapboxTelemetry.java:539)
       at com.mapbox.android.telemetry.MapboxTelemetry.unbindTelemetryService(MapboxTelemetry.java:441)
       at com.mapbox.android.telemetry.MapboxTelemetry.unregisterTelemetry(MapboxTelemetry.java:429)
       at com.mapbox.android.telemetry.MapboxTelemetry.onTaskRemoved(MapboxTelemetry.java:114)
       at com.mapbox.android.telemetry.TelemetryService.onTaskRemoved(TelemetryService.java:79)
       at android.app.ActivityThread.handleServiceArgs(ActivityThread.java:3687)
       at android.app.ActivityThread.-wrap23(ActivityThread.java)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1740)
       at android.os.Handler.dispatchMessage(Handler.java:102)
       at android.os.Looper.loop(Looper.java:154)
       at android.app.ActivityThread.main(ActivityThread.java:6692)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1468)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1358)

Kinda odd that the first occurrence was during an onStart() method. Maybe an Android issue?

tan-tran-viet-xx · 2018-10-30T04:45:18Z

@mapbox_team Please take a look on Samsung Note 5, I got so many crashes on this device related to mapbox telemetry:

Android 7.0: App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730 (comment)
Android 5.1.1: NullPointerException com.mapbox.android.telemetry.TelemetryService.locationPermissionCheck #12904 (comment)
The other crashes have been closed by updating SDK

zugaldia · 2018-11-20T00:47:52Z

Thank you @Jukurrpa @tan-tran-viet for the reports - the team is aware of this issue and is actively working on a fix that can be tracked on mapbox/mapbox-events-android#254 (currently under review).

zugaldia · 2018-11-30T17:05:40Z

A fix for this issue has now landed with mapbox/mapbox-events-android#254 and it'll be included with our next releases. A patch release for 6.x is scheduled today, a final release for 7.x is scheduled for the third week of December (with pre-releases happening on a weekly basis until then that could be used for testing purposes).

If you're still seeing this issue after upgrading, please cut a new ticket. Thanks all for your patience along the way!

tobrun added Android Mapbox Maps SDK for Android telemetry Integration with Mapbox Telemetry libraries labels Aug 24, 2018

zugaldia assigned electrostat Aug 24, 2018

andrlee added the high priority label Sep 10, 2018

zugaldia closed this as completed Nov 30, 2018

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App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730

App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730

iverc commented Aug 24, 2018 •

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iverc commented Aug 24, 2018

tobrun commented Aug 24, 2018 •

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iverc commented Aug 24, 2018

tobrun commented Aug 24, 2018

iverc commented Aug 24, 2018

iverc commented Aug 24, 2018 •

edited

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zugaldia commented Aug 24, 2018

iverc commented Aug 24, 2018

lilykaiser commented Aug 28, 2018

tobrun commented Aug 29, 2018

lilykaiser commented Aug 29, 2018

electrostat commented Sep 20, 2018

jplipata commented Sep 20, 2018 •

edited

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ericsvg commented Sep 28, 2018

tan-tran-viet-xx commented Oct 30, 2018

zugaldia commented Nov 20, 2018

zugaldia commented Nov 30, 2018

App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730

App crashes on Android 8.0 using Mapbox SDK 6.3.0 #12730

Comments

iverc commented Aug 24, 2018 • edited Loading

Expected behavior

Actual behavior

Configuration

iverc commented Aug 24, 2018

tobrun commented Aug 24, 2018 • edited Loading

iverc commented Aug 24, 2018

tobrun commented Aug 24, 2018

iverc commented Aug 24, 2018

iverc commented Aug 24, 2018 • edited Loading

zugaldia commented Aug 24, 2018

iverc commented Aug 24, 2018

lilykaiser commented Aug 28, 2018

tobrun commented Aug 29, 2018

lilykaiser commented Aug 29, 2018

electrostat commented Sep 20, 2018

jplipata commented Sep 20, 2018 • edited Loading

ericsvg commented Sep 28, 2018

tan-tran-viet-xx commented Oct 30, 2018

zugaldia commented Nov 20, 2018

zugaldia commented Nov 30, 2018

iverc commented Aug 24, 2018 •

edited

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tobrun commented Aug 24, 2018 •

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iverc commented Aug 24, 2018 •

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jplipata commented Sep 20, 2018 •

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