Option Globetrotter HSDPA Modem not working with the drivers/net/usb/hso module.

[vpal]

Option Globetrotter HSDPA Modem not working with the drivers/net/usb/hso module.
Not working means that for example chat is not able communicate with the device.
For example connecting works flawlessly under Ubuntu with a command like this (I have also tried all the other ttyHS devices):

/usr/sbin/chat -s -V -f  scriptfile.connect < /dev/ttyHS0  > /dev/ttyHS0

The same command gives the output "Failed" under Raspberry Pi.
Strace output during this is following:

...
setitimer(ITIMER_REAL, {it_interval={0, 0}, it_value={45, 0}}, {it_interval={0, 0}, it_value={0, 0}}) = 0
nanosleep({0, 10000000}, NULL)          = 0
write(1, "A", 1)                        = 1
nanosleep({0, 10000000}, NULL)          = 0
write(1, "T", 1)                        = 1
nanosleep({0, 10000000}, NULL)          = 0
write(1, "Z", 1)                        = 1
nanosleep({0, 10000000}, NULL)          = 0
write(1, "\r", 1)                       = 1
setitimer(ITIMER_REAL, {it_interval={0, 0}, it_value={0, 0}}, {it_interval={0, 0}, it_value={44, 948917}}) = 0
setitimer(ITIMER_REAL, {it_interval={0, 0}, it_value={45, 0}}, {it_interval={0, 0}, it_value={0, 0}}) = 0
read(0, 0xbe9c8307, 1)                  = ? ERESTARTSYS (To be restarted if SA_RESTART is set)
--- SIGALRM {si_signo=SIGALRM, si_code=SI_KERNEL} ---
setitimer(ITIMER_REAL, {it_interval={0, 0}, it_value={1, 0}}, {it_interval={0, 0}, it_value={0, 0}}) = 0
rt_sigaction(SIGALRM, {0xbafc, [ALRM], SA_RESTART|0x4000000}, {0xbafc, [ALRM], SA_RESTART|0x4000000}, 8) = 0
fcntl64(0, F_GETFL)                     = 0x20000 (flags O_RDONLY|O_LARGEFILE)
fcntl64(0, F_SETFL, O_RDONLY|O_NONBLOCK|O_LARGEFILE) = 0
sigreturn() (mask [])                   = 0
read(0, 0xbe9c8307, 1)                  = -1 EAGAIN (Resource temporarily unavailable)
fcntl64(0, F_GETFL)                     = 0x20800 (flags O_RDONLY|O_NONBLOCK|O_LARGEFILE)
fcntl64(0, F_SETFL, O_RDONLY|O_LARGEFILE) = 0
setitimer(ITIMER_REAL, {it_interval={0, 0}, it_value={0, 0}}, {it_interval={0, 0}, it_value={0, 997503}}) = 0
...

I have tried this with Arch Linux with kernel 3.6.11-7-ARCH+.
(Linux version 3.6.11-7-ARCH+ (nobody@panda4) (gcc version 4.7.2 (GCC) ) #1 PREEMPT Tue Feb 19 01:50:39 UTC 2013)

And I have also tried this with Raspbian using the linux-image-3.2.0-4-rpi package.

I have also tried usb_modeswitch and modem-manager but neither of those helped.

This is what I see under Ubuntu (this is my laptop with 3.2.0-38 x86_64, 12.04 LTS, the modem is working here) when I connect the device:

[358133.688664] usb 2-1.2: new full-speed USB device number 18 using ehci_hcd
[358134.224933] usb-storage: probe of 2-1.2:1.0 failed with error -5
[358134.224985] hso 2-1.2:1.0: Not our interface
[358134.225515] usb 2-1.2: USB disconnect, device number 18
[358136.500637] usb 2-1.2: new full-speed USB device number 19 using ehci_hcd

And this is what I see under Arch (the modem is not working here) when I connect the device:

[  942.146951] usb 1-1.3: new full-speed USB device number 8 using dwc_otg
[  942.249343] usb 1-1.3: New USB device found, idVendor=0af0, idProduct=6971
[  942.249376] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  942.249395] usb 1-1.3: Product: Globetrotter HSDPA Modem  
[  942.249411] usb 1-1.3: Manufacturer: Option N.V.
[  942.249427] usb 1-1.3: SerialNumber: Serial Number
[  942.591771] usb-storage: probe of 1-1.3:1.0 failed with error -5
[  942.591926] hso 1-1.3:1.0: Not our interface
[  942.616295] usb 1-1.3: USB disconnect, device number 8
[  944.967072] usb 1-1.3: new full-speed USB device number 9 using dwc_otg
[  945.070017] usb 1-1.3: New USB device found, idVendor=0af0, idProduct=6971
[  945.070051] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=4
[  945.070071] usb 1-1.3: Product: Globetrotter HSDPA Modem  
[  945.070087] usb 1-1.3: Manufacturer: Option N.V.
[  945.070102] usb 1-1.3: SerialNumber: Serial Number

And this is the error modem manager gives under Arch when plugging in the device:

Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS2) opening serial port...
Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS2): port attributes not fully set
Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS1) opening serial port...
Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS1): port attributes not fully set
Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS0) opening serial port...
Mar  1 13:40:32 alarmpi modem-manager[286]:   (ttyHS0): port attributes not fully set
Mar  1 13:40:32 alarmpi modem-manager[286]:   (Option High-Speed): GSM modem /sys/devices/platform/bcm2708_usb/usb1/1-1/1-1.3 claimed port hso0
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS2) closing serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS2) serial port closed
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS2) opening serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS1) closing serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS1) serial port closed
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS1) opening serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS0) closing serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS0) serial port closed
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS0) opening serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS2) closing serial port...
Mar  1 13:40:41 alarmpi modem-manager[286]:   (ttyHS2) serial port closed
Mar  1 13:40:47 alarmpi modem-manager[286]:   (ttyHS1) closing serial port...
Mar  1 13:40:47 alarmpi modem-manager[286]:   (ttyHS1) serial port closed
Mar  1 13:40:47 alarmpi modem-manager[286]:   (ttyHS0) closing serial port...
Mar  1 13:40:47 alarmpi modem-manager[286]:   (ttyHS0) serial port closed
Mar  1 13:40:47 alarmpi modem-manager[286]:  Failed to organize modem ports: (0) Failed to find primary port.
Mar  1 13:40:47 alarmpi modem-manager[286]: marshal_object: assertion `g_variant_is_object_path (path)' failed
Mar  1 13:40:47 alarmpi modem-manager[286]: failed to marshal parameter 1 for signal DeviceRemoved

Unfortunately I have no more information at the moment but I'm willing to do some debugging if someone can help me with some guidance.

[vpal]

I succeeded in loading the module with debugging options enabled (insmod hso.ko.gz debug=0x01)
And this is what I get after plugging in the device and trying to communicate with it through /dev/ttyHS0 with chat:

Mar  2 09:41:59 alarmpi kernel: [73034.894964] usb 1-1.2: new full-speed USB device number 18 using dwc_otg
Mar  2 09:41:59 alarmpi kernel: [73035.037268] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
Mar  2 09:41:59 alarmpi kernel: [73035.063241] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Mar  2 09:41:59 alarmpi kernel: [73035.090624] usb 1-1.2: Product: Globetrotter HSDPA Modem  
Mar  2 09:41:59 alarmpi kernel: [73035.112499] usb 1-1.2: Manufacturer: Option N.V.
Mar  2 09:41:59 alarmpi kernel: [73035.131770] usb 1-1.2: SerialNumber: Serial Number
Mar  2 09:41:59 alarmpi kernel: [73035.233029] usb-storage: probe of 1-1.2:1.0 failed with error -5
Mar  2 09:41:59 alarmpi kernel: [73035.256433] hso 1-1.2:1.0: Not our interface
Mar  2 09:41:59 alarmpi kernel: [73035.422921] usb 1-1.2: USB disconnect, device number 18
Mar  2 09:42:02 alarmpi kernel: [73037.705098] usb 1-1.2: new full-speed USB device number 19 using dwc_otg
Mar  2 09:42:02 alarmpi kernel: [73037.847774] usb 1-1.2: New USB device found, idVendor=0af0, idProduct=6971
Mar  2 09:42:02 alarmpi kernel: [73037.873707] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=4
Mar  2 09:42:02 alarmpi kernel: [73037.901291] usb 1-1.2: Product: Globetrotter HSDPA Modem  
Mar  2 09:42:02 alarmpi kernel: [73037.923078] usb 1-1.2: Manufacturer: Option N.V.
Mar  2 09:42:02 alarmpi kernel: [73037.942399] usb 1-1.2: SerialNumber: Serial Number
Mar  2 09:42:02 alarmpi kernel: [73037.985225] [2436:hso_net_init]: sizeof hso_net is 100
Mar  2 09:42:13 alarmpi kernel: [73049.282764] [1295:hso_serial_open]: Opening 0
Mar  2 09:42:13 alarmpi kernel: [73049.301951] [1295:hso_serial_open]: Opening 0
Mar  2 09:42:13 alarmpi kernel: [73049.320080] [1320:hso_serial_open]: Port was already open
Mar  2 09:42:13 alarmpi kernel: [73049.446521] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
Mar  2 09:42:13 alarmpi kernel: [73049.491302] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
Mar  2 09:42:14 alarmpi kernel: [73049.539219] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
Mar  2 09:42:14 alarmpi kernel: [73049.584310] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
Mar  2 09:42:59 alarmpi kernel: [73094.632269] [1339:hso_serial_close]: Closing serial port
Mar  2 09:42:59 alarmpi kernel: [73094.654115] [1339:hso_serial_close]: Closing serial port
Mar  2 09:42:59 alarmpi kernel: [73094.675395] [709:handle_usb_error]: intr_callback: received USB status - endpoint not enabled (-2)

[P33M]

There have been other reports of HSDPA modems being functional with the Pi on recent kernels.

[gcsx]

Hello, I'm trying to use a GlobeSurfer Icon 7.2 with this module on a Pi with ArchLinux and kernel 3.10.38-1-ARCH.
I compiled the module and got into the exact same problem :

[ 8551.034125] hso: drivers/net/usb/hso.c: Option Wireless
[ 8551.039804] [2420:hso_net_init]: sizeof hso_net is 100
[ 8551.060868] usbcore: registered new interface driver hso
[ 8584.823744] [1293:hso_serial_open]: Opening 1
[ 8586.746972] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
[ 8587.259269] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
[ 8587.567726] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
[ 8587.873725] [709:handle_usb_error]: ctrl_callback: received USB status - endpoint stalled (-32)
[ 8590.307710] [1337:hso_serial_close]: Closing serial port
[ 8590.314074] [709:handle_usb_error]: intr_callback: received USB status - endpoint not enabled (-2)

I then tried to update the kernel to 3.12.18+ and recompile the module => same result.

Can someone put a link to the solution, if one exists ? Should I try with the Linux-latest package (3.14.x)?

Thanks

[kalvdans]

I get the same error on my raspberry pi 1, Linux kernel version 4.9.28+. Option Globetrotter modem inserted in a powered USB hub, same setup works on x86 machines with 4.9 and 3.16 kernels.

[JamesH65]

Does it work if plugged directly in, not via the hub?